Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more
Company replied
This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more
Company replied
Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.
Company replied
Company details
- #36 of 86 best companies in Loan Agency
Information provided by various external sources
Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.
Contact info
2770 Mission Rancheria Rd #393, 95543, Lakeport, United States
- 1-800-600-9737
- CustomerService@LittleLakeLending.com
- littlelakelending.com
4.7
Excellent
7K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Little Lake Lending
Thank you for taking the time to share your feedback, Omer. We truly appreciate you bringing this to our attention.
We’re grateful for the opportunity to assist you and value the trust you placed in us when discussing your loan options. That said, we’re very sorry to hear that the information you received over the phone did not align with your actual experience. We understand how frustrating and disappointing that can be especially when it involves something as important as your finances.
Clear, accurate communication is extremely important to us, and your feedback helps us recognize where we may have fallen short. We would sincerely appreciate the opportunity to review your experience and work toward a resolution. Please feel free to contact us directly at (844) 600-9737 so we can look into the details and better assist you.
Thank you again for sharing your concerns. We value your feedback and hope to have the chance to restore your confidence in our service.
Every one I spoke with was very…
Every one I spoke with was very friendly.and I had issue with getting verification code and they still gave me the loan
February 6, 2026
Reply from Little Lake Lending
Thank you for your five-star feedback, Maria Johnson! We’re proud of our team for delivering friendly, attentive service and for helping resolve your verification code challenge quickly. Your experience is exactly what we strive for—responsive support and reliable service. We truly value your business and look forward to assisting you again.
I love that they help people like me…
I love that they help people like me hard times and very understanding will use them again
February 15, 2026
Reply from Little Lake Lending
Thank you for sharing your experience and for the five stars, Customer! We’re so glad we could be there for you when you needed support the most. Being understanding and helping people through tough times is at the heart of what we do. We truly appreciate you and look forward to assisting you again.
The customer service was great and it…
The customer service was great and it was very fast The payments aren't high luv that. Also the rewards are great too.
February 16, 2026
Reply from Little Lake Lending
Lady T, thank you for your thoughtful review and five-star rating. We sincerely appreciate your feedback.
We’re delighted to know that our customer service, fast process, low payments, and rewards program have all contributed to a positive experience for you. Delivering value and satisfaction to our customers is always our priority.
We truly value your support and look forward to serving you again in the future.
LITTLE LAKE BIG COSTOMER SERVICE
THE STAFF WERE KNOWLEDGEBLE, PROFESSIONAL AND ATTENTIVE, VERY REWARDING AND PLEASANT EXPERIENCE
February 14, 2026
Reply from Little Lake Lending
Thank you for your wonderful review and five-star rating, Patrick Leen. We truly appreciate your thoughtful feedback.
It’s incredibly rewarding for us to know that our team’s professionalism, expertise, and attentiveness contributed to such a pleasant experience. That is exactly the standard we aim to uphold.
We value your support and look forward to providing you with another exceptional visit soon.
Upfront and quick response.
February 13, 2026
Reply from Little Lake Lending
Dear Teresa,
We truly appreciate you taking the time to share your experience! It means a lot to us to hear that our upfront communication and quick response made a positive impression. We’re grateful for your support and look forward to working with you again soon!
I was in hell until LLL
This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Service staff and reward programs are outstanding.
February 13, 2026
Reply from Little Lake Lending
Dear J.R. Shelton,
We truly appreciate you taking the time to share your experience and are so grateful we could help during a tight spot. We’re glad our team was able to fund you quickly, clearly explain the terms, and provide outstanding customer service and rewards along the way. Thank you for your trust and kind words—we’re always here whenever you need us!
Very fast approval and dispersion of…
Very fast approval and dispersion of funding. The ease of applying, and the full and clear disclosure of repayment terms was outstanding. Excellent company to do business with, and is Highly Recommended!
February 14, 2026
Reply from Little Lake Lending
Thank you for taking the time to leave such a wonderful five-star review, Timothy Diehl.
We’re pleased to know that you found the approval and funding process fast and efficient. Providing an easy application experience and clear, comprehensive disclosure of repayment terms is central to how we do business, so we’re especially glad that stood out to you.
We truly appreciate your recommendation and your trust in our company. It was a pleasure serving you, and we look forward to assisting you again whenever needed.
Reply from Little Lake Lending
Dear Douglas Billings,
We truly appreciate you sharing your thoughts and are grateful for the trust you’ve placed in us. We’re glad we can provide a payment experience that feels supportive and reliable for you. Thank you for choosing us—we’re always here whenever you need us!
Reply from Little Lake Lending
Dear Customer,
We truly appreciate you taking a moment to share your feedback and are grateful for your support. We’re so glad to hear your experience was quick and easy—that’s exactly what we strive for. Thank you for choosing us, and we look forward to assisting you again anytime!
Reply from Little Lake Lending
Your feedback means a lot to us, Shelly! We’re committed to providing fast and straightforward solutions. We’re here whenever you need us.
Outstanding phone call customer…
Outstanding phone call customer service, very helpful, professional. Mostly, loans easy to access as 1.2.3...!
I really appreciated the cooperation with you, your expeditive services. I am grateful and very satisfied!
February 11, 2026
Reply from Little Lake Lending
Dear Dominique D,
We truly appreciate you taking the time to share your experience with us, and we’re so grateful for your kind words about our customer service and streamlined loan process. It means a lot to know that you found our team helpful, professional, and expeditive throughout your experience. Thank you for trusting us—we’re always here whenever you need us!
Reply from Little Lake Lending
Dear DaJuan Hoskins,
Thank you for taking the time to share your five-star review. Hearing that you consider us “good business” truly means a great deal to our team. We work hard to ensure every customer experience is handled with transparency, professionalism, and respect, and your feedback lets us know we are meeting that goal. If you ever have questions about your loan, payments, or need assistance in the future, we are always here and happy to help. We sincerely appreciate your trust and thank you for choosing us.
Easy to use and communicate with
Very straightforward and easy to use and understand
February 14, 2026
Reply from Little Lake Lending
Dear Clay H,
Thank you so much for taking the time to share your five-star experience with us. We truly appreciate your feedback.
We’re delighted to hear that you found our process easy to use, straightforward, and simple to understand. Clear communication and transparency are extremely important to us, especially when it comes to financial decisions, so it’s rewarding to know that our team and platform delivered exactly that for you.
If you ever have questions or feel there’s anything we can improve upon, our team is always here and happy to assist. Thank you again for choosing us for your loan needs—we genuinely appreciate your trust and look forward to supporting you again in the future.
Quick and understanding without…
Quick and understanding without hesitation to help.
February 14, 2026
Reply from Little Lake Lending
Hi Mary,
Thank you so much for taking the time to share your five-star experience with us. We truly appreciate your kind words and are delighted to hear that our team was quick, understanding, and ready to assist without hesitation. Providing clear, compassionate support is extremely important to us, and it’s rewarding to know that this commitment made a positive impact during your interaction. If there is ever anything further we can do to support your financial needs or answer questions along the way, please don’t hesitate to reach out. Thank you again for choosing us—we value your trust and look forward to continuing to serve you.
It is a legit company and not trying to…
It is a legit company and not trying to snowball you with a bunch of unnecessary cost.
February 14, 2026
Reply from Little Lake Lending
Dear Larry Coley,
We truly appreciate you taking the time to share your experience and for recognizing our commitment to transparency. We’re grateful for your trust and are glad you felt confident that we keep our process straightforward without unnecessary costs. Thank you again for your thoughtful feedback, and we’re always here if you need us in the future.
Seamless process and great follow through
The initial process was quick and easy. The follow-up afterwards has been very timely. All is going well.
February 12, 2026
Reply from Little Lake Lending
Dear Beth Ray,
We truly appreciate you sharing your experience and are so glad to hear the initial process was quick and easy for you. We’re grateful for your feedback and happy to know our follow-up has been timely and that everything is going well. Thank you again for your kind words, and we look forward to continuing to support you.
very easy to apply and quick but…
very easy to apply and quick but interest rates and payments are too high
January 1, 2026
Reply from Little Lake Lending
Dear Ron W,
We truly appreciate you taking the time to share your experience and are glad to hear the application process was easy and quick for you. We understand your concerns about the interest rates and payments, and we’re grateful for your honest feedback as it helps us continue improving. Thank you again for your input, and we hope to have the opportunity to better serve you in the future.
Reply from Little Lake Lending
We appreciate your review, Jo-Anne! Recognizing and rewarding on-time payments is important to us. Thanks for being a valued customer!
fast easy kind
February 14, 2026
Reply from Little Lake Lending
We truly appreciate your feedback, Carlene! Making finance simple and seamless is our goal. We’re always here whenever you need us.
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