Little Lake Lending Reviews 6,852

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional, and courteous staff. Many found the loan application process to be fast, easy, and efficient, with funds often deposited quickly. People appreciate the clear explanations and the overall smooth user experience, making it easy to secure a loan when needed. However, some customers mentioned concerns regarding the interest rates, advising others to pay off loans as quickly as possible due to high charges. A few also noted issues with communication, specifically regarding system updates delaying the signing of loan agreements, and some felt the repayment terms were not always clearly explained.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Payment

Clients share positive opinions on payment, especially regarding the speed of funding. Many reviewers... See more

User experience

Customers had positive experiences with the user experience, finding the process easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. #36 of 86 best companies in Loan Agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Little Lake Lending for the win!

I needed a quick loan and Little Lake Lending responded with an amount that met my needs quickly and funded my loan next day. Customer service rep was very friendly and helpful.

February 3, 2026
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Reply from Little Lake Lending

Thank you so much for your five-star review, Terri! We’re thrilled to hear that Little Lake Lending was able to provide the quick funding you needed and meet your expectations. Speed and service are top priorities for us, so it’s wonderful to know your loan was funded the very next day. We’re especially glad our customer service representative made the process friendly and helpful. We truly appreciate your trust and look forward to being here for you whenever you need us!

Rated 5 out of 5 stars

Quick and easy.

December 24, 2025
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Reply from Little Lake Lending

Thank you for the five stars, DRR! We’re so glad your experience was quick and easy — that’s exactly what we aim for. We appreciate your support and hope to work with you again soon!

Rated 5 out of 5 stars

EXCELENT PERSONAL

YOUR PEOPLE ARE VERY PROFESSIONAL AND ALWAYS WILLING TO WORK OUT WHAT I NEED

February 11, 2026
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Reply from Little Lake Lending

Thank you so much for your five-star review, customeStephen Meredithr! We truly appreciate your kind words about our team’s professionalism and willingness to accommodate your needs. Going the extra mile to make sure everything works for you is exactly what we strive for. We’re grateful for your trust and look forward to continuing to serve you!

Rated 5 out of 5 stars
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Reply from Little Lake Lending

We’re so grateful for your five-star feedback, Walter Jones! It’s wonderful to hear that our service met your expectations right when you needed it. Being reliable and responsive is something we take great pride in. Thank you for choosing us—we look forward to helping you again anytime!

Rated 5 out of 5 stars

Great service

Great service. No wait. Friendly Reps.

February 13, 2026
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Reply from Little Lake Lending

Dear Mason Flinchum,

Thank you for taking the time to share your five‑star review with us. We truly appreciate your kind feedback. We are glad to hear that you experienced great service with no wait time and that our representatives were friendly and helpful throughout your visit. Providing efficient service while making every customer feel welcomed and respected is very important to us, and your comments confirm that our team is meeting that goal. If you ever need assistance in the future or have any questions about your account, please know that we are always happy to help. Thank you again for choosing us as your lending partner, and we look forward to continuing to serve you.

Rated 5 out of 5 stars

Good. Good. Good

Good Good. Good

February 11, 2026
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Reply from Little Lake Lending

Thank you so much for the 5 stars, customer! Your “Good Good. Good” absolutely made my day. We’re thrilled you had a smooth, positive experience. Come back anytime!

Rated 5 out of 5 stars

Customer service has always worked with…

Customer service has always worked with me. Helping me get back on track with my loan.

February 11, 2026
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Reply from Little Lake Lending

We truly appreciate your amazing review, Adela Sanchez! It means a lot to know our customer service team has been able to help you get things back on track. We’re sorry for any challenges along the way, but we’re grateful for the chance to make things right. Thanks for being part of our community!

Rated 5 out of 5 stars

They help me to Live Happy and Free…

They help me to Live Happy and Free again, im hoping for Help obe more time. I got Screwed Big Time by Scammers...

September 14, 2025
Unprompted review
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Reply from Little Lake Lending

Thank you for the 5 stars and the uplifting message, Johnny Hankins! It’s an honor to help you reclaim your happiness and freedom. I’m truly sorry about the scammers — that’s a terrible situation. We’re here to help you through it, and we appreciate you more than words can say.

Rated 5 out of 5 stars

Fast dependable service

February 12, 2026
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Reply from Little Lake Lending

We appreciate your feedback, Victor! Delivering reliable and efficient service is our goal. Thank you for choosing us — we’re here whenever you need us.

Rated 5 out of 5 stars

The ease of the process of approval and…

The ease of the process of approval and funding.

February 10, 2026
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Reply from Little Lake Lending

Thank you for your feedback! We’re glad the approval and funding process was smooth and easy for you. We appreciate your business and look forward to serving you again.

Rated 5 out of 5 stars

2 Thumbs Up!

I give Little Lake Lending two thumbs up. Not only did you respond back to me in a timely manner regarding my approval for a loan, but the loan was deposited into my account the following morning.

February 11, 2026
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Reply from Little Lake Lending

Thank you for the wonderful feedback, Maureen! We’re happy our team could get you approved quickly and have your funds ready by the next morning. Thanks again for the trust — we’re honored to serve you!

Rated 4 out of 5 stars

Although I had trouble getting in my account, I was able to talk to customer service Reps that helped me out a lot. Thanks

I was able to get to my account, through customer service. They help a lot.

February 11, 2026
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Reply from Little Lake Lending

Thank you for your thoughtful four-star feedback, Francine Dow. We’re pleased to know that our customer service team was helpful in getting you access to your account. Making sure our customers receive prompt and effective support is very important to us. We appreciate your trust and hope to deliver a five-star experience next time!

Rated 5 out of 5 stars

Convenient

Online experience is convenient and points earned can even reduce balance owed.

February 11, 2026
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Reply from Little Lake Lending

Thank you for taking the time to share your five-star experience, Ken. We’re pleased to hear that you find our online services convenient and that the rewards program is helping reduce your balance. Providing practical tools and meaningful benefits is very important to us. We sincerely appreciate your trust and look forward to continuing to meet your expectations.

Rated 5 out of 5 stars

Actually talking with a caring person

Actually talking with a caring person. They've helped me out so that I could lower some of my monthly payments.

February 8, 2026
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Reply from Little Lake Lending

We appreciate you taking the time to share your experience, Brittany. Providing compassionate service and helping our customers find real solutions is very important to us. Thank you for choosing us.

Rated 5 out of 5 stars

Easy to work with and very polite

The whole experience only took a few minutes and they were very polite and answered any question in a timely manner.

February 10, 2026
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Reply from Little Lake Lending

Venus, thank you for sharing your experience! We’re delighted to hear that everything was handled quickly and that our team provided timely, polite assistance. Your feedback means a lot to us, and we’re committed to continuing to deliver the efficient, high-quality service you described. We appreciate your trust and your five-star rating!

Rated 5 out of 5 stars

Good service

Good service

February 10, 2026
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Reply from Little Lake Lending

We sincerely appreciate your five-star rating and kind feedback, Jermaine. Providing consistent, high-quality service is something we take great pride in, and it’s rewarding to hear that reflected in your experience. Thank you for choosing us—we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Quick no hassle

Quick no hassle

February 6, 2026
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Reply from Little Lake Lending

Huge thanks for the 5 stars, Mrs. Tomeka! We love knowing the experience was smooth and speedy. We appreciate you and hope to see you again soon!

Rated 5 out of 5 stars

Very fast approval and overall fast…

Very fast approval and overall fast transact tha is will def use y'all from now on

February 10, 2026
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Reply from Little Lake Lending

Thank you for the love, Stephanie Hagler! Hearing that the approval and transaction were super fast absolutely makes our day. We’re grateful you’ll be sticking with us from here on out — we’ve got you!

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