While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.0

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very worthwhile Charity.

I have had four pick ups over a couple of years. All were so easy, from booking online to collection. Driver advised when he would arrive and came right on time. All were pleasant and helpful. I felt sure my donations would benefit this worthwhile Charity, being sold in their shops fairly local to me.

November 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

A fantastic organisation

A fantastic organisation. Thank you so much for the swift process in your charity assisting our school. Our EAL learners will be accessing their laptops from this morning which is going to transform their learning journey. Thank you!

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Tony is great!

We've had 2 collections in the last month from Tony. He was so helpful, friendly and courteous.

Now digging out more stuff to donate to see his smiling face again!

October 8, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

It was easy to book a collection on line and the driver arrived within the specified time. He was very pleasant, thanked me and made light work of carrying three heavy bags of donated household linen to his van

October 24, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service.

Excellent service.
I had booked a collection of 15 boxes of books. The driver was very professional and expressed his appreciation for the boxes which I only 3/4 filled to make his life easier. The shop later sent me a thank you email.
Compared to some of the larger charities which are unreliable and rude, this was a very pleasant surprise. Please support the smaller charities which have to work harder to get their share of donations.

January 29, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look