www.LittlePetWarehouse.co.uk Reviews 

1,137
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and reasonable pricing, noting that orders arrive promptly, are securely packaged, and consistently exceed expectations. People also mention that the pet enclosures are exceptionally sturdy, well-made, and provide plenty of wonderful space for their animals to live comfortably. However, some customers also noted frustrating issues regarding product quality upon arrival. Reviewers reported receiving items with damaged components, such as bent metal bars, warped trays, or peeling paint. A few buyers experienced additional difficulties with parts detaching easily or failing to fit together properly.

What people talk about most

Product

People report positive experiences with product, highlighting the fast delivery, great prices, and... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting fast shipping times and items... See more

Quality

Customers consistently note ambiguous experiences with quality, as many reviewers praise the sturdy build,... See more

Order

Users describe satisfaction with order experiences, highlighting fast delivery and helpful updates. Consumers... See more

Price

Customers had positive experiences with price, frequently highlighting that products offered great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my bird cage arrived, one of the trays was broken in transit. I rang customer service at LittPetWarehouse and they were excellent! Polite and efficient. The tray arrived the next day. My purchase... See more

Rated 5 out of 5 stars

There were a couple of issues regarding delivery that were dealt with promptly. Communication from the customer services team was effective and friendly. We are really happy with the Guinea pig home t... See more

Rated 5 out of 5 stars

Was looking for a very large indoor cage, and struggled to find the correct size in various pet shops and online. I finally came across this company and found the perfect one. Not only very sturdy and... See more

Rated 5 out of 5 stars

This cage is massive! My budgies seem to have come alive and are chittering all the time time it's beautiful to hear, I have three budgies and at the minute I'm parrotlet sitting for my daughter's bir... See more


Company details

  1. Pet Store

Written by the company

http://www.littlepetwarehouse.co.uk


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(1,137)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely Brilliant

What a brilliant company LittlePetWarehouse is. The staff were Friendly, courteous and 100% professional. There was a slight delay to the cage coming into stock but I was kept informed at every step of the way and once in stock the cage was despatched immediately. I’d recommend this company to anyone seeking top quality cages with top notch customer care.

October 27, 2025
Rated 5 out of 5 stars

Stunning big cage, great price!

I had been looking at this exact same cage on Amazon and was preparing to order it when I saw the advert for it more than £20 cheaper!

I ordered it and got it the next working day, I have one very happy elderly guinea pig.

Customer service I dealt with have also been fantastic!

Will definitely be using this site again for my array of pets!

October 10, 2025
Unprompted review
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Rated 4 out of 5 stars

Everything fine

Everything fine, good product, easy to select and buy. Communication between Little Pet, courier and usso only4 stars could have been better

September 1, 2025
Rated 5 out of 5 stars

Great company

Great company - would highly recommend. Unfortunately FedEx mixed up my delivery, so I never did receive my order, but Little Pet Warehouse were quick to react and step in to get the matter resolved. Excellent customer service.

August 26, 2025
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Rated 5 out of 5 stars

Great experience

Really excellent service. I bought a large cage for my new rats. It arrived quickly and is well made and good value. One part of the cage had been damaged in transit and the company sent me a replacement immediately with no quibbles. Totally recommend.

August 18, 2025
Unprompted review

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