There were a couple of issues regarding delivery that were dealt with promptly. Communication from the customer services team was effective and friendly. We are really happy with the Guinea pig home t... See more
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Company details
Written by the company
http://www.littlepetwarehouse.co.uk
Contact info
Shay Lane, HX2 9AP, Halifax, United Kingdom
- 01423 206226
- sales@littlepetwarehouse.co.uk
- littlepetwarehouse.co.uk
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Replied to 33% of negative reviews
Typically replies within 48 hours
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Great experience
Really excellent service. I bought a large cage for my new rats. It arrived quickly and is well made and good value. One part of the cage had been damaged in transit and the company sent me a replacement immediately with no quibbles. Totally recommend.
Cheap wood dangerous for animals
Cheap wood dangerous for animals. Put together with Stapleford gun. Again Cheap and nasty. Really upset selling this to an animal lover where ever you got it from wants striking off being a manufacturer. Shame
Unfortunately part of the hamster cage…
Unfortunately part of the hamster cage had broken in transit one email and all was sorted with in days with a replacement
Brilliant product just what I was…
Brilliant product just what I was looking for, and fantastic service
Hamleys little friends cage
Bought this cage for my two budgies on recommendation from reviews. Not disappointed it’s a roomy sturdy cage easy to put together and I think my budgies enjoy the space
Hammocks/igloos for rats
Ordered hammocks for my rats, lots of different styles and materials to choose from. Always good quality products at great prices, have ordered from them before. And because my order was over £35.00 got free next day delivery. Would recommend them to anyone wishing to purchase hammocks/ igloos.
Good quality and well priced hammocks
Good quality and well priced hammocks! Always my go to
Really fast shipping
Really fast shipping. Product arrived as expected. Only comments were the packaging was a bit shabby (just a piece of tape on the cardboard box which peeled by the time it arrived. No complaints so far (ordered 4 days ago)
Came in great time and was kept updated…
Came in great time and was kept updated throughout the preparing and shipment progress
I was abit apprehensive about ordering…
I was abit apprehensive about ordering from here as the reviews where very hit and miss that I found.
But bit the bullet and ordered anyway as you never know unless you try.
Super glad I did, item arrived promptly - although box was a tad battered the contents inside where perfect and Elvis is loving his new cage!
Brilliant just what I wanted with quick…
Brilliant just what I wanted with quick delivery
Fabulous customer service and great…
Fabulous customer service and great products. It’s not very often you get either these days. Highly recommend this company.
ORDER FROM HERE…
I have a rat cage I ordered in December that came literally right away!! Super fast delivery and great service, I had a small error ordering stuff recently and they quickly helped me and I can’t wait to receive all my stuff!!!!! The cage is still in great condition and I will 10000% order again if the cage accessories are as good as the cage 😍😍
This review is not about the product…
This review is not about the product this is about being misled. We ordered a cage which we were offered next day delivery but the the price of that was extortionate. We were given a date of delivery bythe Wednesday which would of been 21st May. We heard nothing received nothing. My partner emailed them to be told it would arrive around 21 June 🤣. Sorry but we ordered a cage as we needed it quickly. Can't phone this company they don't answer. I've tried dozens of times. So for a cage of nearly £200 we still haven't received, we have had to improvise. They cannot say it wasn't in stock when ordering as we were offered next day delivery and given a date. Now when you look on the ad it tells you differently as believe me we would not have put in the order. I told him to use Amazon he might listen in future. Edit in response. Ok so after reading that reply below is it not obvious that when we ordered the cage that it was down as in stock ???? Can you not accept that you got this wrong how would I know the extortionate cost of next day delivery etc. You did not amend your advertisement till after we ordered. Your fault no one else's, own it. Can U clearly not see the dates I've written down that came up when ordering for delivery?? U made a mistake everyone does it just you really do not like admitting fault. Amazon to the rescue 👍👍👍
Ps Next day delivery was an option next excuse

Reply from www.LittlePetWarehouse.co.uk
Great service
Great service, had a query about my purchase and was answered and sorted quickly and efficiently, would definitely use again and recommend to others . Fast service as well
All ways a fast and efficient service…
All ways a fast and efficient service and good value especially as my little horrors enjoy destroying them 😀
You have been so incredibly helpful…
You have been so incredibly helpful with FedEx being incompetent and all my questions!
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