LiveAboard.com Reviews 981

Excellent customer support. There was a bit of a mix up with my booking. I called, and got through to a real person straight away. She was really friendly, and the issue was sorted immediately. It was really nice to know there were real people working in the background. I would recommend booking via live aboard.com, and can’t wait to book my next trip.

Liveaboard.com starts with a well designed website that makes choosing your destination and boat easy! The follow up emails and communications are complete and clear. They think of and send everything from travel itineraries to what to pack and even suggested tipping amounts. There were never any surprises. They make planning the trip easy and take away any uncertainty. Just got back from one Liveaboard.com trip and now we have already booked our next vacation through their website!

fast response and helpful. they will keep you update and let you know all the details if you have questions

Great support when booking our Croatian Small Boat Cruise through Liveaboard.
All questions and queries were quickly responded to and the holiday/cruise was exactly as highlighted.
The cruise was fantastic

This was my first time booking a diving boat and LiveAboard was very helpful and I liked the 24/7 access. I would definitely use them again in the future.

The website made it very easy to compare options for my trip to the Galápagos and find the right boat for me. Loved being able to read the reviews. And then booking the trip through liveaboard.com was a great choice. Their customer service always responded quickly and answered all of my questions thoroughly. Would recommend.

great experience on our liveaboard ship. the booking process was easy, and communication clear and rapid

The service and 24/7 support of LiveAboard is superb! This amazing kind of service is hard to find these days.

When we booked our journey, liveaboard.com advertised that there were only two berths available on our dates in a twin room. Shortly after our booking, we were surprised to notice that there were still just two berths available on those date on their website. Strangely, other booking websites showed more berths, including ones of a higher standard at the same price and with a double bed, which as a couple we would have preferred. In other words, they used a deceptive marketing practice to create the impression of demand pressure to drive decision making, which meant that we didn't get the cabin we would have preferred despite it being available. That kind of thinking and disrespect to their customers was present in every part of interaction, with poor communication throughout and absolute no response to several questions. They were very quick to take our money but provided zero extra value afterwards. PADI provides a far better service without treating customers like fools.

After having all confirmations from liveaboard.com, having spent hundreads of euros in flights and hotels, 24hrs before starting my trip, it was cancelled. Then, silence from liveaboard for days... If I wouldnt have contacted the boat operator, i would have been completely stranded. Very bad service, and horrible costumer support. Never again.

First time using this company and we would certainly use them again. Communication was exceptional, answering any questions we had prior to the trip. We had an emergency regarding our departure and the 24/7 customer care line was easy to contact and really really great support, can’t thank them enough

A million thanks to the crew of LiveAboard.com for their support. I Recently, I booked a couple of liveaboard trips with them, and I was very satisfied with my experience. I was impressed by the crew's expertise, efficiency and friendliness. They guided me through the booking process, ensuring I had the perfect itinerary that matched my interests and budget.

LiveAboard.com has certainly made my dream boat trip a reality. I highly recommend them to anyone looking to explore the ocean and an unforgettable liveaboard experience!

Site is very easy to browse and search and has a large offer of cruises and promotions

Email support also very good and fast

Its in fact the only proper site for small cruise ships in the world

I booked a liveaboard in Thailand starting the 29/8, I paied and received confirmation of my booking on the 10/7, so I organized my flights, hotels and everything for the days before and after. Yesterday, on the 13/8 they just sent me an email for cancelling (now!!) my booking (AA336840). Why did you accept my payment and clearly confirmed my booking if you are not sure I can do the liveaboard ?? this is extremely unprofessional. I answered right back their email and I have no answer yet. I will never book again a liveaboard with this website.

I totally recommend LiveAboard.com. Their site is so easy to use, and they have all the information regarding the trip you want to do. The booking process is easy and straightforward. I have recently booked my diving cruise to Komodo, Indonesia with them and everything was perfect, from the boat Kira Kira to the dive sites and dive guides and crew. All Liveaboard.com representatives to whom I talked with were highly professional and helpful. I have already completed three liveaboards with them, and so far, everything runs always smoothly. My queries are answered promptly and professionally. Furthermore, their suppliers are top class, they only work with the best providers. Also trustworthy for payments.

Highly recommend LiveAboard. All reps are highly professional and helpful. Keep you updated. In our case they quickly found the replacement for the cruise that was cancelled. Well done!

I recently booked my diving cruise on the MY Felicity through LiveAboard, and I couldn’t be happier with the entire experience. From my very first contact, the LiveAboard team was exceptionally fast, efficient, and professional. Every question was answered almost instantly, and the booking process was simple and stress-free.

The trip itself exceeded all my expectations. The MY Felicity is a beautiful, well-maintained boat, and the crew made every moment onboard a pleasure. The dives were breathtaking, the service was flawless, and everything ran like clockwork—exactly as promised by LiveAboard.

Thanks to their excellent organization, I was able to simply relax and enjoy every second of my adventure. I will definitely use LiveAboard again for my future diving trips and recommend them to anyone looking for a top-notch liveaboard experience!

I did a Liveaboard trip in the Galapagos. The trip was fantastic, a once in a lifetime experience. My trip was on a boat called Samba. The itinerary was full of activities every day, food was really good and the crew were super friendly.
Liveaboard were very efficient and prompt at confirming my booking and answering any questions I had. The only suggestion I'd have is that they provide an info pack in advance of my trip as it would be handy to know what to pack etc.

From start to finish, everything exceeded our expectations. The staff were incredibly friendly, professional, and welcoming — they truly made the experience special.

What really stood out was how safe and well-organized everything was. Whether it was diving, meals, or just relaxing on deck, we always felt well looked after. The crew clearly knows what they’re doing and goes above and beyond to ensure everyone is comfortable and enjoying themselves.

The boat was clean, cozy, and well-equipped, and the overall atmosphere was relaxed and enjoyable. We made great memories and wouldn’t hesitate to recommend this trip to anyone looking for an unforgettable time at sea.

Thank you to the amazing team — we’ll be back!