The bidding process is very good, and also the search capabilities. Above all, the access to so many great items! The negatives are the Live Auctioneers shipping program, which has ridiculous rates th... See more
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customerservice was helpful in answering my querstions. I d not like the fact that You need to spend a lot of time watching a live auction that you are high bidder on only to have it passed. I w... See more
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I saw a misrepresented item at auction. Live Auctioneers Customer service was great. They made sure they understood the problem. I told them where to look for verification of my claim, and they did so... See more
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Easy to bid on items, very easy checkout process, and purchases through their site are protected. I've been enjoying watching the auctions and following some just for fun. I've won three items from di... See more
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Company details
- #8 of 8 best companies in Online Auction Service
- #40 of 46 best companies in Internet Marketing Service
Written by the company
With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor. By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale. LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more. Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via: +The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail; +Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design; +The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot. There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.
Contact info
10 East 38th Street 4th Floor, 10016, New York, United States
- info@liveauctioneers.com
- liveauctioneers.com
3.6
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
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DO NOT USE THIS PLATFORM
DO NOT USE THIS PLATFORM. They provide little to no support for buyers. Purchased a $29,000 piece from Chairish Auctions. They took over $33k including fees and premiums only to NEVER ship the item, go weeks without responding and still to this date I do not have the item or a refund. Live Auctioneers provider ZERO support and did not help resolve the issue.
January 15, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Joseph,
We’re very sorry to read this and understand how serious and stressful this situation must feel, especially given the purchase amount involved. Not receiving an item — or timely communication — after completing payment is understandably concerning.
LiveAuctioneers does not take situations like this lightly. However, we don’t have enough information in this review to locate your transaction or confirm what actions may already be in progress. We would like the opportunity to review this matter thoroughly.
Please email us directly at info@liveauctioneers.com
with your LiveAuctioneers username, the auction house name, invoice number, and any related correspondence. If this involves a high-value transaction that has not been fulfilled, our team will escalate it for review and determine the appropriate next steps.
We appreciate you bringing this to our attention and would like the chance to look into it properly.
Sincerely,
LiveAuctioneers Bidder Support
Umbrella Stand
Accurate Description, easy registration, and online bidding. Quick invoice and pickup.
February 5, 2026
Reply from LiveAuctioneers
Hi Jeremy,
Thank you for your review! We’re glad to hear the umbrella stand matched the description and that registration, bidding, invoicing, and pickup were all smooth and straightforward.
We appreciate you taking the time to share your experience and look forward to seeing you in future auctions.
Sincerely,
LiveAuctioneers Bidder Support
I won an item and ask for the GIA
I won an item and ask for the GIA to verify the description listed prior to sending funds. This was based on other bad reviews I read. This was the email reply I received. This is either a scam or the William thinks he is a "wise guy". My guess is they were pulling another SCAM. Either way Buyer beware.
On Feb 15, 2026, at 12:09 PM, Reserve Stock reservestockjewelers wrote:
"My name is William I'm the owner of Reserve stock auctions. I apologize in advance go play with yourself. You earned a nice bad bidder flag. You will not be allowed to enter any of our auctions ever again. That's my nice way of telling you basically to go screw yourself. I don't care who you share the email with. You have no claim you're talking out of your ass."
February 14, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Tony,
We’re very sorry to read this. The language reflected in the message you shared is completely unacceptable and does not align with the standards of professionalism we expect from auction houses on our platform.
Requesting documentation such as a GIA report prior to sending payment—especially for jewelry—is a reasonable inquiry. You should never receive abusive or threatening communication for asking for verification.
We take this matter seriously. However, we don’t have enough information here to locate the transaction or review the correspondence directly in our system. Please forward the full email (including headers, if possible), along with the auction house name, lot number, and your LiveAuctioneers username to info@liveauctioneers.com
so our Trust & Safety team can formally investigate.
Thank you for bringing this to our attention. We appreciate the opportunity to review it thoroughly.
Sincerely,
LiveAuctioneers Bidder Support
Do not bid on this site
Do not bid on this site. The response time for them to get back to you is nil or ages after. I won a set of autographs the shipping costs were absolutely ridiculous. Sourced my own shipping company who were way cheaper however the company i had bought from made it so had for me that i never received my goods. Have emailed LiveAuctioneers no response. Find another auction site. This auction site is no good!
October 28, 2025
Unprompted review
Reply from LiveAuctioneers
Hi Lucy,
We’re sorry to hear about your experience and understand how frustrating this must have been — especially after winning an item and making alternative shipping arrangements.
When bidders choose to use their own shipping company, coordination between the auction house and the selected carrier is typically handled directly between those parties. However, that does not mean you should be left without communication or support. We certainly want to understand what happened in your case.
We’re unable to locate your account or prior correspondence from this review alone. If you haven’t received a response, please email us again at info@liveauctioneers.com
and include your LiveAuctioneers username, the auction house name, lot number, and details of the shipping company you arranged. We will review the matter and follow up accordingly.
We appreciate you bringing this to our attention and would welcome the opportunity to look into it further.
Sincerely,
LiveAuctioneers Bidder Support
I learned about an object that was very…
I learned about an object that was very rare in your listings, and was able to buy it using your very easy absentee bid process
February 14, 2026
Reply from LiveAuctioneers
Hi Medievalist,
Thank you for sharing your experience! We’re thrilled to hear that you were able to secure a rare item using our absentee bid process. It’s great to know that our platform made the process easy and enjoyable for you.
Sincerely,
LiveAuctioneers Bidder Support
Not impressed at all by LiveAuctioneers.
If I went with the LiveAuctioneers "suggested" shipping option, I would have been charge almost $1,200.00 to ship a 12" x 10" painting that wound up costing $130.00 to ship. That's obscene. In another matter, I notified Live Auctioneers about a painting that was a forgery and within 4 minutes, received a notice that it was genuine when it absolutely was not. Contacted the seller with an email FROM THE ARTIST to tell them it was a fake and was then immediately taken down..LA did absolutely NOTHING to even try to investigate.
February 14, 2026
Reply from LiveAuctioneers
Hi Steve,
Thank you for taking the time to share your concerns. We understand why both of these situations would be frustrating.
Regarding shipping, quotes can vary significantly depending on the shipper, declared value, insurance requirements, packing standards, and service level selected. While some bidders choose alternative arrangements that better fit their budget, we recognize that a large difference between quotes can feel alarming. If you’re willing to share the invoice number, we’re happy to have our Shipping team review the original quote for accuracy and clarification.
With respect to the authenticity concern, we take reports of potential forgeries seriously. A rapid response does not necessarily mean a full investigation was completed; however, we understand your perception based on the timing. If you previously provided documentation — including correspondence from the artist — we would like the opportunity to formally review that case again through our Trust & Safety process.
Because we don’t have the specific lot details here, please email info@liveauctioneers.com
with the auction house name, lot number, and any supporting documentation so we can ensure the matter is properly reviewed.
We appreciate you raising these issues and welcome the chance to look into them further.
Sincerely,
LiveAuctioneers Bidder Support
Easy to use get on and bid for some big…
Easy to use get on and bid for some big I know others who struggle with that, and I couldn't find where to leave a review for two weeks.
February 13, 2026
Reply from LiveAuctioneers
Hi Adam,
Thank you for your feedback. We’re glad to hear you found the platform easy to use and that bidding was a smooth experience for you.
We’re sorry to hear you had trouble locating where to leave a review. Reviews are typically available within your account under your completed purchases once the review window opens, but we understand it’s frustrating when that isn’t immediately clear.
If you ever have difficulty finding a feature or need assistance navigating the site, please feel free to reach out to us at info@liveauctioneers.com
— we’re always happy to help.
Sincerely,
LiveAuctioneers Bidder Support
I have received an excellent service.
February 13, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Dr. Matuz,
Thank you very much for your kind feedback. We’re delighted to hear that you received excellent service — that’s exactly what we strive to provide for every bidder.
We truly appreciate you taking the time to share your experience and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Daniel,
Thank you for your review! We’re glad to hear you found the platform easy to use and professional. Providing a smooth and reliable experience for our bidders is always our goal.
We truly appreciate you taking the time to share your feedback and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
LiveAuctioneers is half way there
LiveAuctioneers provide a unique service. The items sold vary in quality despite the seller's comments. A second problem is shipping. The shipping process is very complex and lacks uniformity between sellers.
February 12, 2026
Reply from LiveAuctioneers
Hi Paul,
Thank you for your thoughtful feedback. We’re glad you recognize the unique service LiveAuctioneers provides, and we appreciate you pointing out areas where you feel there’s room for improvement.
Because auction houses on our platform are independent businesses, item quality, listing detail, and shipping processes can vary. That said, we do expect sellers to accurately represent their items and to communicate clearly regarding fulfillment. We also understand that differences in shipping methods and policies between sellers can feel inconsistent and complicated.
We’re continuously working to improve transparency and create a more streamlined experience for bidders. If you’ve encountered a specific issue with a listing or shipment, please feel free to email us at info@liveauctioneers.com
with the auction house name and invoice details so we can review it further.
We appreciate you sharing your perspective.
Sincerely,
LiveAuctioneers Bidder Support
Nicely organized very helpful company…
Nicely organized very helpful company for the buyers with very unreasonable shipping fees that put a financial pressure on customers and shoo away many potential buyers!
February 12, 2026
Reply from LiveAuctioneers
Hi Mark,
Thank you for taking the time to share your feedback. We’re glad to hear you find the platform organized and helpful for buyers — that means a great deal to us.
We also understand your concern regarding shipping costs. Shipping fees are determined based on factors such as item size and weight, packaging requirements, insurance, carrier rates, and whether shipping is handled by the auction house, a third-party shipper, or through LiveAuctioneers Shipping. We recognize that higher costs can feel discouraging and may impact bidding decisions.
If you’d like us to review a specific shipping charge or invoice, please email us at info@liveauctioneers.com
with the auction house name and invoice number, and we’ll be happy to take a closer look.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Lois,
Thank you for your review! We’re so glad to hear your experience was timely and professional, and that the merchandise matched both the photos and description. That consistency is incredibly important in online auctions.
We truly appreciate you taking the time to share your feedback and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
The company overall is operating a sham business
This company overall is operating a complete scam. If the seller doesn't like the bid, they can claim that the listing was wrong because they didn't have the limits set correctly or there was an issue because it was sold. But the facts are that in the case of the item I bid on, a Scandinavian rosewood bed frame and side cabinets, has now been cycled through three separate houses, chairish, forget the second one, now on Mynt, with the price going up each time, and no buyers. Worst case of pump and dump I've ever seen, beats wall street hands down. Somebody ought to tell those initial reviewers that their claims of greatness are surely undeserved.
February 15, 2025
Unprompted review
Reply from LiveAuctioneers
Hi Larry,
We’re sorry to hear about your experience and understand why this situation would feel frustrating and concerning.
Auction houses on LiveAuctioneers are independent businesses and are responsible for managing their own inventory, pricing, and listing details. In some cases, items may be withdrawn, relisted, or offered through different channels for a variety of operational reasons. However, listings are expected to comply with our marketplace policies, and we do review concerns when specific details are provided.
Since we don’t have access to your account or the exact lot information here, we’re unable to investigate this particular situation from a public review alone. We encourage you to email us at info@liveauctioneers.com
with the auction house name(s), lot number(s), and any related screenshots or correspondence so our team can review the history of the listing and bidding activity.
We appreciate you bringing this to our attention and welcome the opportunity to look into it further.
Sincerely,
LiveAuctioneers Bidder Support
This auction house is so disorganized
This auction house is so disorganized. There are many parties involved from separate vendors all using separate shippers. I got so many emails, messages, phone calls from several people asking for all kinds of information including financial info that I had already registered into the website. It is so confusing. And beware because the one item that I won cost 2.5 times more to ship via USPS. Unbelievable. And the shipping quote has only been confirmed two weeks after purchase. Which means that I will only receive the item maybe 3-4 weeks after winning it. I actually deleted my account and will never again go on this site. Definitely don't recommend.
February 10, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Vanessa,
We’re sorry to hear about your experience. We understand how overwhelming it can feel when there are multiple contacts involved and communication isn’t streamlined. That level of confusion—especially when it includes repeated requests for information—can certainly be frustrating.
Shipping timelines and costs can vary depending on the auction house, item size, packaging requirements, and whether shipping is handled directly by the auction house, a third-party shipper, or through LiveAuctioneers Shipping. However, a delay of several weeks for a shipping quote and higher-than-expected USPS charges would understandably be disappointing.
We don’t have your account details here to review what occurred. If you’re open to it, please email us at info@liveauctioneers.com
with the auction house name and invoice details so we can look into the communication flow and shipping arrangement for this order. We’d appreciate the opportunity to review it further.
Sincerely,
LiveAuctioneers Bidder Support
You allow Chairish to post auction…
You allow Chairish to post auction items which is merely a bait and switch scheme. They have posted auction items which I've bid on only to have the items pulled from the auction. A complete waste of my time. Most of your auction houses are legit but this web site "Chairish" is hosting a bogus auction.
February 8, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Tom,
We’re sorry to hear about your experience and understand how frustrating it can be when a lot you’ve bid on is removed from an auction.
At the moment, we don’t have enough information here to locate your account or review the specific auction in question. We’d like the opportunity to look into this further. Please email us directly at info@liveauctioneers.com
and include the auction house name, lot number(s), and any related correspondence. Once we have those details, we can review what occurred and follow up appropriately.
We appreciate you bringing this to our attention and look forward to assisting you.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Charles,
Thank you so much for your kind words! We’re delighted to hear that you found the experience courteous and professional. Providing respectful, responsive support and a smooth bidding experience is always our goal.
We truly appreciate you taking the time to share your feedback and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
Was sold 3 fake items that were listed…
Was sold 3 fake items that were listed as genuine.
December 6, 2025
Unprompted review
Reply from LiveAuctioneers
Hello there,
We’re very sorry to hear this. Receiving items you believe were misrepresented as genuine is understandably upsetting.
Authenticity concerns are taken seriously on our platform. While auction houses are responsible for the descriptions and representations of their lots, we want to review situations where items are believed to be inauthentic.
Because we don’t have your account details here, please email us at info@liveauctioneers.com
with the auction house name, lot numbers, invoice number, and any supporting documentation. Our team will review the information and determine the appropriate next steps.
We appreciate you bringing this to our attention and would like the opportunity to look into this further.
Sincerely,
LiveAuctioneers Bidder Support
Packengers' cost...they for real?
the shipping and handling costs quoted be The Packengers is beyond outrageous. The auction house stepped in with a more reasonable and fair option.
January 24, 2026
Reply from LiveAuctioneers
Hi Mike,
Thank you for sharing your feedback. We understand how frustrating it can feel when a shipping quote comes in higher than expected.
Shipping costs can vary significantly depending on the item’s size, weight, value, packing requirements, and the level of insurance and handling needed—especially for fragile or high-value pieces. That said, we know transparency and fairness in pricing are extremely important.
If you’d like us to review the specific quote you received from The Packengers, please email our Shipping Support team at packaging@liveauctioneers.com
and include your invoice number and any related details. We’ll be happy to take a closer look and clarify the charges for you.
Sincerely,
LiveAuctioneers Bidder Support
Easy and smooth from bid to delivery.
February 8, 2026
Reply from LiveAuctioneers
Hi Albert,
Thank you for your review! We’re so glad to hear that your experience was easy and smooth from bidding all the way through delivery. That’s exactly what we strive to provide — a seamless process from start to finish.
We truly appreciate you taking the time to share your feedback and for being part of the LiveAuctioneers community. We look forward to your next great find!
Sincerely,
LiveAuctioneers Bidder Support
They sent me a email saying I won an…
They sent me a email saying I won an auction item and the auction house said the liveauctioneers failed to upload my bids. Never will use them again. Their sales associate was rude as well.
January 18, 2026
Unprompted review
Reply from LiveAuctioneers
Hi Gordon,
We’re sorry to hear about your experience. Receiving a winning notification and then being told your bids were not uploaded would certainly be confusing and frustrating. That’s not the experience we want for our bidders.
Bids placed through LiveAuctioneers are recorded in our system, and we’d like the opportunity to review what happened in this case. It’s also concerning to hear that you felt a sales associate was rude — that is not the level of professionalism we expect.
Since we don’t have your account details here, please email us at info@liveauctioneers.com
with the auction name, lot number, and any screenshots or emails you received. We’ll investigate the bidding activity and communication thoroughly and follow up with you directly.
We appreciate you bringing this to our attention and hope to have the chance to look into it properly.
Sincerely,
LiveAuctioneers Bidder Support
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