I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
Company replied
Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more
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Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more
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Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from livecards.net
Dear Cat,
Thank you so much for your kind words! We're delighted to hear that you experienced prompt and seamless service.
Providing efficient and high-quality support is always our goal, and your feedback reassures us that we're on the right track. We truly appreciate you taking the time to share your experience.
If there's anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Olivia
Fast delivery
June 8, 2025
Reply from livecards.net
Hello,
Thank you for your feedback! We are thrilled to hear that you received your order quickly. We strive to provide fast and reliable delivery for every customer, and we’re glad we met your expectations.
We hope to see you again soon!
Regards,
Nico
Item as advertised
Item as advertised on the website and was able to renew my Xbox subscription within minutes.
December 8, 2025
Reply from livecards.net
Dear Tim,
Thank you for your feedback!
We’re glad to hear everything matched the description and that you were able to renew your Xbox subscription quickly and smoothly. Enjoy your gaming, and feel free to reach out if you need anything else!
Warm regards,
Lucia
Works for me
As a person in the US, wanted to gift an Apple Gift Card to a friend in the Netherlands, but couldn't due to region-lock. So, I used this service to order one of 10 EUR for the Netherlands. Got the code in minutes, and they were able to redeem it successfully. It's nice hearing them overjoyed.
April 18, 2026
Unprompted review
Reply from livecards.net
Hi Zapp,
We’re glad we could help you send a gift across regions smoothly. It’s great to hear your friend was able to redeem it without any issues—and even better that it made them happy!
If you need anything else in the future, feel free to reach out anytime.
Regards,
Alexander
good service
April 13, 2026
Reply from livecards.net
Dear Paul Davis,
Thank you so much for the 5-star review! We are thrilled to hear that you enjoyed our service. Our team strives to provide the best experience possible, and your feedback truly motivates us. We look forward to serving you again soon
Have a good day!
Best regards,
Arthur
I got no refund
April 14, 2026
Reply from livecards.net
Dear Raymi Braafhart,
Upon checking your order, we can confirm that the valid gift code was sent immediately after payment was received. We also verified our system and found no prior contact or support tickets associated with your email address regarding this issue.
We have sent you a direct email to understand your concern better, as we have not received a refund request or any report of an issue with your order until this review. Please reply to that email so we can assist you further.
We look forward to resolving this with you.
Regards,
Nico
Sold a licence already activated
Bought two Norton licence´s from them and used the 1st one straight away. When it was about to expire thought i would use the 2nd one. It was already in use by another person (confirmed by Norton customer service).
They just told me that every product has to be used in 14 days.. end of discussion. dozens of emails sent, without any understanding of my situation.
FRAUD. Stay away.
April 14, 2026
Unprompted review
Reply from livecards.net
Hello Tuure,
We apologize for the frustration. We want to make this right, but we need a bit more information to get started. Could you please share your Order ID and account email with us?
Our website suggests immediate redemption to ensure we can provide the best support if an issue arises, but we are more than happy to take a closer look at your specific case once we have your details. Thank you for your patience.
Best regards,
Gray
Reply from livecards.net
Dear Charles Kelly,
We sincerely appreciate you taking the time to share your feedback. It is great to know that you found our delivery speed and redemption process to be efficient and user-friendly. We understand how important it is to receive your purchase quickly and without any technical hurdles. We are committed to maintaining this level of reliability and affordability for all our clients. If you ever need assistance with a future order, please don't hesitate to reach out!
Regards,
Nico
Reply from livecards.net
Hi Miller Tammy,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us.
Your feedback truly means a lot, and it motivates our team to continue delivering the best service possible. If there’s anything more we can do for you, please don’t hesitate to let us know—we’d be more than happy to help.
We look forward to serving you again soon!
Warm regards,
Olivia
Activation stopped - no help from them
I have purchased an MS Office key from them. The installation and activation were difficult, but I eventually got it working. After three months, there was an issue where the activation expired, despite it being sold as a "lifetime" license. They issued another key that worked, but today the same issue occurred. Office is stating that the environment has changed because I upgraded the SSD, and the activation stopped.
This time, they refused to help and ignored me. It is not very nice and not what I paid for; avoid them.
Order Number: 2685-4811008
I have now blocked your email address and I do not need your help. I have purchased a clear, legal, and working key from a different source.
You are unfair; your keys are not suitable for general use and they deactivate or expire every time you update your hardware or your OS.
"Keys being affected"—that is very nicely put. Actually, they fail to work and you turn away when asked for customer help. This lifetime key failed two times and you are taking no responsibility. As I have said, you have failed me and I have blocked you. I will no longer require your services. All the best.
Update
No need to resolve anything I am not complaining, it is a review based on real experience.
Please stop contacting me, please stop harassing me.
April 10, 2026
Unprompted review
Reply from livecards.net
Dear Customer,
Please accept our apologies for the trouble. We need your order number to double-check the details and provide a fix. Please contact us through our website’s Live Chat or via email so we can assist you further.
We are eager to resolve this for you.
Update: We’re sorry to hear about your experience. Records show that your order was placed several months ago and a replacement was already provided and confirmed as working at that time.
Please understand that these are single-device licenses. The code is tied to the hardware itself, not a user account. Consequently, significant system changes—such as an OS reinstallation or an SSD upgrade—can cause the license to deactivate, as the software views it as a new device.
These technical factors are outside our control. However, we have sent a follow-up email to your registered address to see how we can best assist you in resolving this.
UPDATE: We apologize for the inconvenience; however, we have not yet received a response necessary to resolve this issue.
UPDATE: We respect your decision and apologize if our follow-ups caused any inconvenience. Our intention was only to assist and resolve your concerns.
We will honor your request and refrain from further contact. Should you need assistance in the future, please feel free to reach out.
Warm regards,
Gray
Reply from livecards.net
Dear Sommer,
Thank you so much for the 5-star rating!
We are delighted to hear that you had such a smooth and easy experience with us. Our goal is always to make the process as seamless as possible, so it’s wonderful to know everything went perfectly.
We truly appreciate your support and hope to see you again soon!
Best regards,
Arthur
Customer Support Team
Nice prizes
Nice prizes and even better delivery. Included with explanation. Works like a charm
March 6, 2026
Reply from livecards.net
Dear Bertjuh,
Thank you for your feedback!
We’re happy you’re satisfied with the pricing, delivery, and clear instructions—and that everything is working smoothly!
Should you require further assistance, please feel free to contact us.
Warm regards,
Lucia
Satisfied purchase
Decent experience 👌🏾 one issue is the time when purchasing the product is unorthodoxed
April 8, 2026
Unprompted review
Reply from livecards.net
Hello,
We sincerely apologize for the frustration caused by these cancellations. We understand the concern of seeing a pending charge when an order does not complete. Please be assured that we are a fully verified and authorized retailer; your security and satisfaction are our top priorities.
We have thoroughly reviewed your transactions from yesterday. Out of the five orders placed, only one was successfully completed.
For the Finished transaction we have resent the link for your code to your email address.
All other orders are Canceled/No payment received.
To clarify, when an order is "Pending," your bank places a temporary authorization hold on the funds. Because these orders were canceled, we did not capture those funds. Your bank will automatically release this hold, though it may take a few business days to reflect in your balance.
We have sent a separate email with a full breakdown of these transactions to ensure this is resolved to your satisfaction.
Update: Thank you for updating your review and allowing us to address your concerns. Please feel free to reach out anytime if you need assistance with a future order.
Regards,
Nico
i bought a 20 usd gift card and it says…
i bought a 20 usd gift card and it says the codes are invalide, i havent claimed them on any other account and i requested a refund
April 3, 2026
Reply from livecards.net
Dear Talonn Asd,
We apologize for the inconvenience.
We understand how frustrating it can be to receive a code that appears invalid. Please rest assured that we take such concerns seriously and would like to assist you in resolving this matter as quickly as possible.
Please kindly respond to our email with the requested details so we can investigate and resolve the issue as soon as possible.
Warm regards,
Lucia
Reply from livecards.net
Dear Hassie,
We appreciate your kind words. Providing prompt and affordable service is our top priority, and we are glad to hear we met your expectations. Thank you for choosing us!
Regards,
Nico
Reply from livecards.net
Dear Customer,
Hello! Thank you for sharing your feedback. We have reviewed your transactions from this year and can confirm that both of your orders were successfully processed.
According to our records, the codes for both orders were sent and successfully viewed. We also identified a duplicate payment on your first transaction; please be assured that we are already processing a refund for that overpayment.
If you have any further questions, please reply to our support email so we can assist you directly. Thank you!
Regards,
Nico
Reply from livecards.net
Dear Dixie Yeargin,
Thank you for your feedback! We’re glad to hear you had a positive experience and look forward to serving you again.
Warm regards,
Lucia
I bought the card to give to a guy on…
I bought the card to give to a guy on discord and I didn’t realise that he was a scammer until he sent me that I would have to give him 30$ card from livecards.net and I have never got scammed before and my dad gonna be angry at me so please give a refund
April 5, 2026
Reply from livecards.net
Dear Customer,
Thank you for reaching out, and we are sincerely sorry to hear you had this experience. We understand how frustrating and stressful it is to deal with a scammer.
Unfortunately, digital codes are non-refundable once they have been delivered or viewed, as they are considered "used" and cannot be returned to our stock.
Please keep these safety tips in mind:
Verify the Source: Be very cautious of anyone on Discord or other social media asking for gift cards as payment or for "verification."
Protect Your Code: Never share a gift card code or a screenshot of it with someone you do not know personally.
We also recommend reporting the person's account to Discord to help protect others.
Regards,
Nico
To recipient said she didn’t receive…
To recipient said she didn’t receive the code probably because I was unable to confirm my email address please cancel the transaction if you can and refund thank you
April 6, 2026
Reply from livecards.net
Dear Philip Rist,
Upon checking, we confirmed that your order was successfully processed and the code was sent immediately after payment. For security, the code is automatically delivered to the email address associated with the transaction.
If the recipient cannot find it, please ask them to check their Spam or Junk folder. We have just resent the access link to the email on file.
Since our records show the code has not been viewed yet, we can either cancel your order for a refund or assist you in resending it. Please reply to our email so we can resolve this for you. We also checked our logs and found no previous contact regarding this order, but we are happy to help you now.
Thank you for your patience!
Regards,
Nico
Reply from livecards.net
Estimado Marco Dulker,
¡Muchas gracias por tus amables comentarios!
Nos alegra mucho saber que has quedado satisfecho/a con nuestro servicio de envío por correo electrónico, rápido y cómodo. Nuestro objetivo es siempre ofrecerte una experiencia fluida y eficiente.
Agradecemos sinceramente tu apoyo y esperamos poder atenderte de nuevo muy pronto.
Un cordial saludo,
Lucia
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