Live in the Light Reviews 

1,184
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often highlighting their natural ingredients and making them a trusted choice. The beautiful and careful packaging, with attention to detail, is frequently noted, alongside many appreciating fast and prompt delivery. However, some people mentioned significant issues with delivery, including a lack of proper tracking, extended delays, and orders not being received. Some reviewers were also dissatisfied with customer service, describing it as dismissive, unprofessional, and unresponsive to inquiries about damaged products or refunds.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality, efficacy, and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many expressing significant frustration... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers reporting not receiving their orders,... See more

Customer service

Consumers find customer service to be negative, with many reporting dismissive, condescending, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as good, genuine, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.9

All reviews

(1,184)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Excellent range of products, competitively priced with a very well thought out rewards scheme/birthday discount. The Living Libations selection is huge.

I have placed 3 orders so far. Postage and packaging have been without fault, as has the communications from LitL.

I'm very happy with my experience and to have found a large range of organic/eco skincare and cosmetics.

I look forward to may more purchases.

May 14, 2024
Rated 5 out of 5 stars

Great

Super, hard working natural remedies and v efficient purchase/delivery process. Lovely company.

May 12, 2024
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Rated 5 out of 5 stars

Tiny but good!! 😊

I’ve bought so far 2 products from this company, the Magnolia essential oil and the Jasmin absolut. Both are high quality oils. The natural, chemical free oils are not cheap on the market, these oil and absolut are not an exception either but I don’t regret buying them.
They arrived very well and carefully packed without any delay.

May 8, 2024

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