LiveMore Mortgages Reviews 

287
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and professional throughout the entire mortgage journey. Many reviewers note that expert advisors provide remarkably clear explanations and successfully make complex financial procedures entirely stress-free. Some people also felt that the overall communication and response times were exceptionally fast and reliable. Consumers are particularly impressed by how efficiently mortgage offers are processed, valued, and completed within a remarkably short timeframe. All future clients can always expect dedicated support, especially older borrowers looking for tailored and understanding financial guidance.

What people talk about most

Service

Customers had positive experiences with service, frequently describing the process as stress-free and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful advisors who explain options... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, friendly, and professional process... See more

Response time

Consumers find response time to be positive, highlighting quick answers to questions and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Livemore mortgages high enough. Our experience with Umar Khan was very friendly and proffessional from start to finish. Everything was explained clearly to us and we were kept informed... See more

Company replied

Rated 5 out of 5 stars

Mark Finan was exceptional in every way throughout the process. At all times he was consistently professional, knowledgeable and patient with my many queries and concerns. I would recommend Mark to an... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend LiveMore mortgages highly enough. I am 68 and run my own business but previous mortgage advisors told me that my income would be ignored because of my age despite the fact I would... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the start. Mark Finan was extremely helpful, kind, and knowledgeable from the start of the process. We are both in our mid 60’s and through several meetings over the phone... See more


Company details

  1. Mortgage Lender

Written by the company

LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended for Later Life Lending

Having recently completed another case with LiveMore Mortgages, I must say the experience was nothing short of exceptional. From their user-friendly application system to the unparalleled professionalism, friendliness and efficiency of their staff, they truly demonstrate a genuine commitment to ensuring a smooth and stress-free process.

February 7, 2024
Rated 5 out of 5 stars

Marvellous Experience

We just completed our re-mortgage on the 22nd Jan 2024 with Livemore and I must say .... what a refreshing, human experience. Re-mortgaging can be a fretful experience but Livemore made it easy. They were sensitive to our circumstances (self employed) and provided excellent, clear communications and their responses were always timely. I strongly recommend Livemore, especially if you are self employed and over 50. From first contact to completion, we always felt that they had our best interests at heart. A truly unique experience. A big thank you to the whole Livemore team

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Live Morre sit top of the tree in the RIO market

Live More have got a lot of things correct in the RIO market compared to other providers the message is getting across to members of the public. Its a breath of fresh that there is a mortgage provider who is happy to look at older people who do not want to stop working and who want to look after their family and not rely on Equity Release. Plus with mortgage prisoners out there who unable to turn to their current providers for help because they are not interested the future market is massive my company will support you and I am looking forward to doing business with Live More in 2024 Geoff Potter

January 2, 2024
Rated 5 out of 5 stars

Truly positive experience from a professional perspective

Working with Livemore has been a truly positive experience from a professional perspective. The team's professionalism and efficiency stand out prominently. I must commend Darren Cunliffe, our Key Account Manager, for consistently showcasing his expertise in comprehending the lending and advisory process. His dedication not only meets but surpasses our expectations. Livemore is indeed a great lending partner.

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Incredibly flexible for later life…

Incredibly flexible for later life lending.

I had a client whose future income is dependent on income from property. I wanted a RIO for them. Looking more traditional / insurance based lenders, this is not an income that they would not consider in the same way. They did a lot of due diligence, which is to be expected but were so easy to deal with and very fast with updates. Their systems are very easy to use and give you all the options for the client. They also have great BDM’s to support the intermediary during the client journey. Finally, they wait until they have had all the information they need to make a decision before asking the client to pay for the valuation!

Will use again whenever possible.

December 28, 2023
Rated 5 out of 5 stars

I was kept informed about the process…

I was kept informed about the process and as issues arose they were explained. My expectations were managed realistically. Phone calls with the team were brief and to the point and the process was completed in a matter of weeks after thorough checks were made.

January 2, 2024
Rated 5 out of 5 stars

Brilliant service!

From the first contact with a lovely man called Mark, to the offer being issued, it was only 2 week. LiveMore were really professional yet very understanding throughout! Can't rate them highly enough.

December 27, 2023
Rated 5 out of 5 stars

Residential re-mortgage on a R.I.O

Fast easy to use system, great underwriting as if their are any problems with your case you will get a phone call from the underwriter to get your case to offer quickly.
The support team will always try to find a product for your case & are full of helpful tips & advice.

December 12, 2023
Rated 5 out of 5 stars

Talk to this company if you have a complex case!

First time I have used this company & the case was quite complex.
The support from both field & offices based BDM's was great. Admin staff were also fast, efficient & helpfull. Would definitely recommend them & consider them in the future.

November 23, 2023

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