LiveMore Mortgages Reviews 

287
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and professional throughout the entire mortgage journey. Many reviewers note that expert advisors provide remarkably clear explanations and successfully make complex financial procedures entirely stress-free. Some people also felt that the overall communication and response times were exceptionally fast and reliable. Consumers are particularly impressed by how efficiently mortgage offers are processed, valued, and completed within a remarkably short timeframe. All future clients can always expect dedicated support, especially older borrowers looking for tailored and understanding financial guidance.

What people talk about most

Service

Customers had positive experiences with service, frequently describing the process as stress-free and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful advisors who explain options... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, friendly, and professional process... See more

Response time

Consumers find response time to be positive, highlighting quick answers to questions and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Livemore mortgages high enough. Our experience with Umar Khan was very friendly and proffessional from start to finish. Everything was explained clearly to us and we were kept informed... See more

Company replied

Rated 5 out of 5 stars

Mark Finan was exceptional in every way throughout the process. At all times he was consistently professional, knowledgeable and patient with my many queries and concerns. I would recommend Mark to an... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend LiveMore mortgages highly enough. I am 68 and run my own business but previous mortgage advisors told me that my income would be ignored because of my age despite the fact I would... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the start. Mark Finan was extremely helpful, kind, and knowledgeable from the start of the process. We are both in our mid 60’s and through several meetings over the phone... See more


Company details

  1. Mortgage Lender

Written by the company

LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Livermore understands there is a…

Livermore understands there is a growing market for such mortgages as the Boomers are less likely to default

I was regularly kept informed and the advisor was patient professional and always helpful. I would recommend Livermore and their financial advisors

June 17, 2024
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thanks for the feedback David. We’re glad to hear you had such a positive experience and really appreciate your review.

Rated 5 out of 5 stars

First experience of using Livemore

Great criteria for my client - easy-to-use website & intuitive application process - efficient underwriting with quick response times. My first time of using Livemore and very impressed. Thank you.

May 31, 2024
LiveMore Mortgages logo

Reply from LiveMore Mortgages

The team at LiveMore Mortgages are thrilled to get your review and we’re glad you had such a positive first experience with us. Thank you so much!

Rated 5 out of 5 stars

All Lenders Should Be Like This!

A team of people that want to make a difference. Every step of the way the staff at LiveMore have listened to our needs and done everything they can to put together a product that will suit us. The team have been very responsive and seem to work all hours of the day. It has been a brilliant experience and makes me wonder "why can't all lenders be like this?". Highly recommended for those of us at that awkward age of being over half a century old. A huge thank you and special mention must go to Pat Bunton who has absolutely gone the extra mile to help us out.

June 13, 2024
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Reply from LiveMore Mortgages

Thank you so much for taking the time to leave such a detailed review, Chris. We really appreciate you sharing your LiveMore experience with us. We work hard to meet expectations like these, we are very pleased we were able to help you!

Rated 5 out of 5 stars

Having received a decline from another…

Having received a decline from another lender it was great to learn that Livemore would accept the case! Once case was fully underwritten & accepted within a couple of days, the valuers were instructed!

So far so good!

June 5, 2024
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Reply from LiveMore Mortgages

Thanks for the positive feedback, Glenn. We are glad we could help.

Rated 5 out of 5 stars

Good communication and great service

Good communication and great service. I would recommend (especially Kylie!)

June 11, 2024
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thank you for leaving your kind review, Myles! We've passed on the positive feedback to Kylie.

Rated 5 out of 5 stars

Remortgage Experience

From the initial contact, everything was conducted very smoothly and efficiently through to completion in 6 weeks.

April 10, 2024
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thank you for your kind words, we appreciate you taking the time to share your LiveMore experience with us. We work hard to meet expectations like these, we are very pleased we were able to help you, Ms Jones!

Rated 5 out of 5 stars

1st time using LiveMore

1st time using LiveMore
Great Support from my Business Development Manager. Excellent IT System and Personalised Underwriting.

May 22, 2024
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Reply from LiveMore Mortgages

Thank you for leaving a positive review of our service, Danny. The team really appreciated it!

Rated 5 out of 5 stars

Amazing service

My BDM and the underwriter that assessed the application were great from start to finish. They were extremely helpful and called me to discuss things in more detail to gain a better understanding of the application. I will definitely be using them again.

May 14, 2024
LiveMore Mortgages logo

Reply from LiveMore Mortgages

We really appreciate the feedback, Laura. We have passed on your comments to the team here at LiveMore Mortgages.

Rated 5 out of 5 stars

Difficult underwriting case

Difficult underwriting case , straight forward underwriting with access to the underwriter

May 20, 2024
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Reply from LiveMore Mortgages

Thank you, Darren, we have passed on your positive comment to the underwriting team.

Rated 5 out of 5 stars

It is always a pleasure to do business…

It is always a pleasure to do business with a Company who answer and return calls and are responsive to enquiries whilst always being willing to assist.

May 15, 2024
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thank you for leaving a positive review of our service, Colin. The team really appreciated you noting their efforts!

Rated 5 out of 5 stars

Clarity of communication.

Clarity of communication.
Speed of action.
No false promises.

May 17, 2024
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thank you for taking the time to leave your kind review. We look forward to working with you again soon!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Everything explained in easy to understand explanations. Wonderful staff and advisors. Making a very tough period in my life a breeze.

April 24, 2024

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