Wow! A simple, inexpensive gadget which has transformed my sleep. For years I have suffered from insomnia and been reluctant to take any medication. I found the Dodo after a friend's recommendat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
HoomKid is a great product and our kids love it. Unfortunately, they pushed too hard the start button that got stuck internally, thus making the storyteller unusable. The customer support was very hel... See more
The material is super comfortable and cozy, which helps put you to sleep before even turning on the device. I love how even though it covers your eyes, there’s enough room for you to open them and bli... See more
I own their Hoomband , with which I have been very pleased. However the content is supposed to be unlocked for people who have purchased the product. Getting an unlocking key can take a few days a... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received my Ultimate Headband today
I received my Ultimate Headband today. Could not Find the HoomPlay App. Then I see the Code enclosed in the Box had only 5 digits, when trying to enter that code is needed 6 digits. I did get my new 6 digit code, so now my Ultimate Headband is all ready to go. I can't wait to listen to the stories, and music.
Very responsive to questions
Very responsive to questions. I had an issue with my kid’s hoomkid not playing thought it was charged and looked like it was on. I sent a message to customer support and got a response within hours helping me troubleshoot so that I knew how to use the hoom correctly. They helped me fix with in a day. You can tell they really care about their customers.
The Hoomkid is great if you are trying to reduce/limit screen time. Interactive and entertaining in a meaningful way. Initially, my kid didn’t take to the hoom when we bought for road trips at about age 4 but now that he is going into first grade he likes it a lot and is a great alternative to requests for screentime. Thank you!
Headband is comfy and light weight
Headband is comfy and light weight. Great alternative to wearing ear phones to bed when I want to listen to music or a meditation without bothering my partner
Love my Hoomband
Love my Hoomband! It was easy to setup and connect. I have tinnitus and the low sound tones helps block the ringing. Thanks Hoomband!!
The stories really work!
I was surprised how quickly the stories helped me fall asleep. I don’t remember when it happened, just that I knew this worked because I didn’t finish listening to the stories. I would have given this a five star review if the power/battery box for the headband was not so big that I had to avoid sleeping on it to prevent having it pressed against my head.
A sleep transformer
Wow! A simple, inexpensive gadget which has transformed my sleep. For years I have suffered from insomnia and been reluctant to take any medication.
I found the Dodo after a friend's recommendation. It is easy to use, focuses on my breathing and encourages me to stop thinking through all the day's events when I hit the pillow.
The instructions are easy to follow; there is also a video available on line to refer to. It doesn't affect my partner.
When Customer Service Exceeds Expectations...
Excellent customer service! The representative was prompt, knowledgeable, and genuinely helpful. They resolved my issue quickly and efficiently, exceeding my expectations. I was truly impressed by their professionalism and dedication. Highly recommend for anyone seeking quality support.
Too many hoops to jump through to get…
Too many hoops to jump through to get promised additional audio content
I enjoy my Hoomband
I enjoy my Hoomband. I even ordered one for a friend who has been having problems sleeping.
Nights are so much more enjoyable, knowing that I can fall asleep peacefully with my Hoomband.
The headband is a game changer for…
The headband is a game changer for listening to audio while side-lying! Nothing is as comfortable. My hoomband has held up to many years of use and still works great.
Sometimes when using the app, the headband disconnects—this doesn’t happen using other apps, so it’s something just with that one. There a some other weird quirks with the app, but support is good and even when I lost my access code, they were able to provide me with a new one.
The perfect sleep headphones
What this company does really well is specializing in one thing and doing it perfectly. They make headphones for sleeping, they fit over your eyes, they are comfy, the charge lasts all night and they hit over your eyes ad well so the light is cut out. The new ones are even adjustable to fit different sized heads. The app is a bonus as well without added fees
Best thing that has improved my sleep
I have had my hoomband for over a year and it is the best thing that has helped to improve my sleep as a light sleeper. I can’t travel without it, as it keeps out all noise I am not used to when not sleeping at home. It has its own app but I like that I can connect it to my podcasts or music apps via Bluetooth. This is a must for anyone who has trouble sleeping due to light and noise.
Enough to Cause Anyone Sleepless Nights
I have been trying for days to reach customer service to speak about a problem I have with the DODOW sleep device. They have zero social media presence, just an old outdated Facebook? Everything else has been deleted and I understand why, their customer service is abysmal. They delete chats. They promise to answer within in a few hours. It’s been several days, then they just delete the chat. I’ve called and left messages. I’ve heard nothing back. I see they are still advertising this wonky product and I would advise anyone to avoid because of the poor customer service. Waste of time, money and energy.
Is very comfortable and you can relax…
Is very comfortable and you can relax and listen to stories music and next thing you know you are sleep. Is wonderful
Great for sleep
Has been great for helping me sleep. Don’t sleep that well and I’ve been falling asleep within 10 min with this
Your customer service is always the…
Your customer service is always the best. I’m a big fan of hoom band. It helps me sleep.
Easy and quick downloads
Easy and quick downloads. They all are very interesting.
These are so comfortable and you get…
These are so comfortable and you get wonderful sounds with no subscription service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








