Liv Retreats Reviews 

182
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Visitors reported severe cleanliness issues, describing dirty facilities, stained mattresses, and broken furniture throughout their rented accommodations. Guests frequently complained that essential amenities like ovens, heating systems, and hot tubs malfunctioned or completely failed during their stays. Reviewers additionally struggled with booking discrepancies and difficulties communicating with management when trying to resolve problems. Some reviewers were happy with specific aspects of their stay, noting that certain cabins were clean, warm, and equipped with relaxing hot tubs. Consumers also mentioned encountering friendly and helpful staff members who genuinely tried their best to assist visitors.

What people talk about most

Facilities

Customers consistently note negative experiences with facilities, pointing out that accommodations feel run... See more

Product

People report widespread disappointment and negative experiences regarding the product. Reviewers... See more

Quality

Consumers express deep disappointment regarding the poor quality and lack of cleanliness in the... See more

Booking process

Reviewers highlight negative aspects of booking_process, expressing deep disappointment with the arrangements... See more

Staff

Clients share ambiguous opinions on staff, with some consumers reporting unhelpful and rude behavior when... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had a lovely short break a few problems though the smell of weed coming from cabin 32 was very strong, when reported to staff nothing was done about it, no restaurant on site which is a shame

Rated 2 out of 5 stars

We stayed for 2 nights at the Lincoln site In cabin 28 at a cost of £417 The cabin and hot tub where clean and nice looking and the staff we came across were amazing, The pub on site is also rea... See more

Rated 4 out of 5 stars

We booked a Monday-Friday away in Sherwood Forest Liv Retreats. When we first arrived we were hopeful for a hot tub, which we didn’t have. Reception was incredible helpful and found us another cabin w... See more

Rated 4 out of 5 stars

On our arrival, we were lucky to get into lodge early ,as we went mid week we were the only visitors on site. The lodges looked great , but you are literally in the middle of no where ! Furni... See more


Company details

  1. Lodging

Written by the company

Our destination retreats capture the essence of contemporary destination experiences which comprise of fully equipped luxury lodges, encompassing secluded outside spaces and private hot tubs. The on-site facilities and engaging activities appeal to all family members, diverse interests and embraces modern-day living.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

182 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.6

All reviews

(182)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BOOK WITH THESE UNLESS YOU WANT…

DO NOT BOOK WITH THESE UNLESS YOU WANT TO CLEAN THE LODGE YOURSELF!!!

If there was an option of zero stars it would be that!

We was first to notice the white stain on the sofa but thought nothing of it but the list grew disgustingly bigger!

Personal hairs in the bed sheets!
Thick dust everywhere
Food stains on tea towels
Light that wasn’t working then started flickering constantly
Unfinished or patched up work from a light switch
Mucky tap and sink in the bathroom
Dead moths on the floor and cooker
Stain mark what only looked like faeces on the sink bottom
An the state of the floor my socks where full of dirt!

Unfortunately it doesn’t stop there we arrived with pod was ice cold we put the one singular small radiator on at had taken 8 nearly 9 hours to warm the lodge up to a temperature where we could take one of our 2 jumpers we was wearing off. Due to it being so cold i was in the pod with 2 jumpers on my body warmer my normal socks , fluffy bed sock and slippers just to keep warm!

Tv we had to sort out the signal ourselves.

Hot tub was unable until the 2 night.

A not to mention the reception was closed most of the time so we couldn’t report the issues even though the opening times was 9am-8pm.Even when we checked out at 9:15am it wasn’t open.

Very disappointed wont be going again.

Emailed customer service about our disgusting stay and they offered us a restay. Rest assured I do not want to restay with these again. After declining a restay due to experience we had the customer service email replies from them started getting rude and abrupt and not willing to help in any way.

December 29, 2023
Unprompted review
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Rated 5 out of 5 stars

We booked our stay through LM last minute hot tub breaks

We booked our stay through LM last minute hot tub breaks honestly she went above and beyond to find us what we would like.
We turned up to our little getaway at white horse holiday park the lodge was unbelievable so clean and relaxing the also the staff where fab (especially when I dropped my phone between the decking and the hottub Rory went above and beyond to get it out)
Can't wait to book again!
Honestly if your thinking about booking go for it! You won't be disappointed 😊

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Black Bull - barmston

Comfortable clean Lodge and site has everything you need for your stay, friendly onsite pub with small park and heated pods.

Nice relaxing weekend with the family and pup.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful Sherwood

WOW!
My advice… if you’re here reading this… you’re thinking about booking… Book it!

Simple process booking through ‘Bargain Breaks’
We got a bargain last minute break expecting.. not too much.
But wow, the price didn’t reflect how amazing the Place was. Sherwood is gorgeous and a favourite of ours anyway, so having a weekend here in a gorgeous lodge, with private sauna, jacuzzi bath etc was amazing.
The site had so much to do, the staff on site were helpful and always at hand to answer any questions.
All I would say is- get booking!
We have already booked several more breaks for next year, including different sites!

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Little Eden / like home from home experience

I recently stayed at Little Eden Country Park with my family and doggy. We were welcomed on arrival by the park manager Toni, who walked us over to our lodge. It was dark when we arrived and she switched all the external lighting on for us. Showed us the lodge, explained how the hot tub operated and how to amend the heating. The lodge was immaculate. The little coffee pods and little touches were great. We walked around the park and the lake, made use of the pods and explored the local area, with too much to squeeze into a weekend. Toni was there when we checked out and handed over the keys. I would highly recommend this park to all my friends and family.

November 3, 2023
Unprompted review
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Rated 5 out of 5 stars

A very relaxing stay

Easy checkin, very comfortable clean accomodation, well maintained including the hot tubs. There is a good variety of different accomodation at very reasonable prices.

The staff are quick to resolve any issues within the accomodation. On site facilities are good.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Little Eden Bridlington

Had a brilliant stay at Little Eden in bridlington. Everything was perfect and very clean. Hot tub was amazing! The booking process was very straightforward. Would definitely book again

October 7, 2023
Unprompted review
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Rated 5 out of 5 stars

Had an amazing stay

Had an amazing stay! Very welcoming lovely accommodation recommended to family & have re booked! We stayed at the woodlakes & they helped us every step of the way from booking to any queries/questions will definitely be returning x

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

💯 recommend

💯 recommend we had a great cheeky weekend away with friends, the lodges were lovely, spacious, clean and everything needed for a get away. We had a lodge overlooking the lake and once in the private hot tub it was so relaxing. Will book again many thanks

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely Relaxing Stay

We had a lovely stay at Little Eden Country Park, the site was so peaceful and relaxing. All the staff on site were friendly and helpful during check in and throughout our stay. The booking process with Liv Retreats was so straightforward would definitely recommend

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Stayed at woodlakes Kings Lynn twice…

Stayed at woodlakes Kings Lynn twice now. Both stays were perfect. Will definitely be back. Lodge was well presented and staff were all very friendly. The fishing there is great, fish are in immaculate condition. The food at Jacks restaurant is second to none.

August 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Where do I start…

Where do I start….
I 100% recommend livs lodges to couples, friends, families honestly anyone!
The lodges are beautiful, newly freshly decorated throughout, spacious , clean , cosy and have everything you need from pots and pans too fridge/freezer, oven and washing machines! The hot tub was so relaxing and the scenery is amazing surrounding the area, we went on a lovely walk along the water side!
Gary was amazing too greet us and the lady behind the bar was so friendly and warming!
All staff we met along our little stay was full of smiles and happy to help if we needed anything!
Can not big this place up enough!
We will deffinatley be returning next year and can not wait!

Thankyou guys x

November 10, 2023
Unprompted review
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Rated 5 out of 5 stars

Would definitely recommend for a little…

Would definitely recommend for a little get away staff is really friendly and the restaurants are amazing I was going there to fish from a private peg and couldn’t ask for a better experience and the hot tup just topped it it was a very clean lodge and facilities

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Surprise birthday weekend - Lincoln

Read our Guidelines for Reviewers
Was bought here for a surprise birthday weekend to just relax and enjoy some quiet time……(Lincoln) slightly late arriving but the heating was on the place was cosy and welcoming , slight issue with the hot tub the first night which was rectified so fast it made no difference to our stay. A little shop for essentials on site should you run low of anything would be amazing and a total bonus but besides that you couldn’t ask for a more relaxing pleasant place to just enjoy! People were friendly, helpful and nothing was too much trouble! So much so I’d go back in an instant we as a newly blended family had the most lovely weekend. Ignore the negative reviews , a place like this is exactly what you make it ! Thank you so much for a very memorable birthday ❤️

October 6, 2023
Unprompted review

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