Excellent service: knowledgable, attentive & super friendly. We got exactly what we came for. Thank you! Would happily recommend. Looking forward to receiving our new sofa.
Company replied
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See what reviewers are saying
Shocking furniture and customer service. Ordered some furniture in January, delivered damaged in April, replacement in June arrived also damaged. I had really high expectations of this company giv... See more
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I visited the Redbrick store initially & the Wilmslow store 3 times! Staff across both stores were very welcoming & really helpful. On all occasions they were never pushy & left you to browse in your... See more
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I visited Loaf in Wilmslow twice today and was made to feel very welcome and free to browse without any pushy hard sell. Gail was super helpful with sofa and fabric choices and I was pleased to place... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Wilmslow
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Macclesfield Road 1, SK9 1BZ, Wilmslow, England, United Kingdom
- 02031418300
4.6
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Helpful friendly staff
Helpful friendly staff - I can’t remember her name but she was in university. She was very helpful and informative.
July 13, 2025
Reply from Loaf - Wilmslow
Hi Catherine,
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Your words have blessed us all.
We’re so happy to hear your experience at our Shack was amazing.
Hope to hear from you soon.
Kind regards,
Manny.
I have no problems with the excellent…
I have no problems with the excellent team delivering the sofa bed, Nathan and Sam were wonderful. However the quality of the clever velvet fabric leaves a lot to be desired.
I’m very upset, having waited since January this is causing me real stress.
July 17, 2025
Unprompted review
Reply from Loaf - Wilmslow
Hi Jan,
Thank you so much for your feedback.
It is wonderful to hear how helpful Nathan and Sam were, but I am saddened to hear your unhappy with the Quality of the fabric.
I have popped you an email to discuss this and hopefully come to a resolution.
Warmest Regards,
Paris
Reply from Loaf - Wilmslow
Thank you for shopping with Loaf!
We appreciate the time taken to leave us a review.
Amazing to hear your experience in our Shack was swift and easy.
We take pride and care in all of our service's, to deliver a premium standard
Hope to hear from you soon.
Kind regards,
Manny.
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