LoanBud Reviews 135

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and professional demeanor, making the loan process smooth and efficient. People consistently highlight the excellent customer service, noting the team's responsiveness and dedication to securing approvals and guiding them through complex procedures. Many appreciate the quick response times and the overall positive user experience. However, some customers also noted that the process could be lengthy, and a few experienced difficulties getting clear answers or consistent communication when referred between different contacts. A small number of people felt that the company's understanding of banking partners' requirements was sometimes lacking, leading to repeated requests for additional documents.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Service

Consumers find service to be positive, with many highlighting the outstanding communication and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan Mansi at LoanBud was outstanding from start to finish. He helped me secure an SBA loan and stayed on top of every step of the process the entire way through. When things got difficult with the fir... See more

Company replied

Rated 5 out of 5 stars

I want to give a special thanks to Tom Dattilo and Ebony Marvin for helping our team secure an SBA Loan. Even thou the process took longer than expected due to the Government shutdown they were extrem... See more

Company replied

Rated 5 out of 5 stars

Our experience was great and I will recommend this Co. to other UPS Store owners that are looking to Finance their upcoming renewals. The whole process was smooth because being updated on a weekly bas... See more

Company replied

Rated 5 out of 5 stars

After being told no by countless other firms and brokers, Grey and the LoanBud team helped me secure an SBA loan. From start to finish Grey and Ebony were straightforward, professional and knew how to... See more

Company replied


Company details

  1. #35 of 84 best companies in Loan Agency

Written by the company

LoanBud’s mission is to help business owners get the financing they need to succeed. LoanBud provides SBA and other loans to entrepreneurs and business owners. LoanBud helps businesses get loans for working capital, debt refinance, equipment, inventory, business acquisitions, start-ups, and commercial and investment real estate loans.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Stop dealing with private equity lenders

After dealing with private equity lenders for months and deciphering their various programs fees, scams etc. I was directed to Loan bud/Bay First. Jon Rector with Bay first was my LO. I MUST state that Jon was extremely competent and very professional in explaining the various SBA programs. I knew after our first call that this was our resource for SBA lending. The process was straight forward no hidden fees or BS like the private equity. I had a couple issues on my end however Jon was very insightful and very helpful on clearing those items up. I would strongly urge any business looking for capital to look no further than Loan Bud. They are my business bank from this point forward!

December 12, 2022
Rated 5 out of 5 stars

Jon Rector was my loan officer

Jon Rector was my loan officer. He got up to speed on my loan immediately and was instrumental in closing my loans with the least amount of frustration on my part. He was responsive and attentive to my needs. I really appreciate his efforts.

December 1, 2022
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