Lobosjewelry Reviews 

324
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the gorgeous jewelry and solid craftsmanship, noting that the items look stunning, fit perfectly, and feel comfortable to wear daily. People also appreciate the exceptionally helpful support team, smooth ordering processes, and surprisingly fast shipping times. However, some people mentioned that shipping occasionally took much longer than expected or that parcels experienced unexpected delivery delays. A few other people also felt that certain jewelry pieces broke quite easily after a few wears or featured weak clasps that failed. Additionally, a small group of reviewers reported experiencing unresponsive customer service when trying to resolve refund issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and design. While many reviewers praise the... See more

Quality

Consumers find quality to be positive, highlighting excellent craftsmanship, solid materials, and beautiful... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are strongly divided. Some consumers... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary widely among clients. Many... See more

Order

Customers consistently note negative experiences with order fulfillment and delivery delays. Reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update: we have received an email from the owner and he has sent a new pair to fix the issue. On 25/06/2025, I bought a beautiful pair of earrings from Lobos Jewelry. At first, I w... See more

Rated 5 out of 5 stars

Amazing jewelry! I am more than happy with it. The quality is excellent, and it looks even better in person. The packaging was great, and the whole shopping experience was smooth. I will definitely be... See more

Rated 5 out of 5 stars

Love they honey comb bracelet with free complimentarys of chain and surplus bracelet. Really appreciated it 🙂

Rated 5 out of 5 stars

received it today, undamaged, great customer service, i love it, thank you so much, definitely will buy again in the future🤍


Company details

  1. Jewelry Store
  2. e-Commerce Service
  3. Fashion Accessories Store

Written by the company

At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.


Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(324)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great chains

Excellent Quality and fast delivery, got many compliments on how good those chains look. Even got a free gift.

July 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Cuban bracelet

I bought a Cuban bracelet shipping took like a few days and I Also got a free gift both items look very good I love it very personal store

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

The 3mm bracelet

Very happy with the 3mm bracelet, unfortunaly, it's a bit too big for my wrist but that's doesn't effect the score.

Their customer support team is very friendly and helpfull (props to them) :D

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

I recieved an order

I recieved an order. did not like it so i wanted to return. Its been almost 4 weeks since i have returned the order and i have not got an update or my money back.

Do not order with them. they don’t communicate and i don't think i will get my money back.

June 23, 2025
Rated 5 out of 5 stars

The jewelry is amazing looking

The jewelry is looking amazing. I’m from Germany and the shipping took under a week. Unfortunately the bracelet was too tight for my boyfriend but after contacting costumer service they texted back fast and gave a quick solution. I would recommend Lobos.

July 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer service

There was a problem with my order, it got lost in transit. But due to the great customer service i got another one send to me, the employee kept giving me updates and gave alot of time and attention to my order. 10/10

May 30, 2025
Unprompted review
Rated 2 out of 5 stars

I loved the design and everything about…

I loved the design and everything about the necklace. The stones looked amazing, but unfortunately after wearing them for only 2 times the color started wearing of and turned bronze. I would love to give the 5 stars but that made them unwearable.

June 22, 2025
Unprompted review
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Rated 5 out of 5 stars

New Bracelet

I ordered a bracelet and then unfortunately it was broken and I wrote to the owner and he sent me a new one straight away and also the necklaces and bracelets look very nice

June 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad quality. Turns skin green!!!

Do not trust the reviews of others. Its low quality jewelry and it leaves huge green stains on your skin. They shouldnt even sell this for half the price theyre selling this at. What a waste of money

June 16, 2025
Unprompted review

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