Local Print Pros Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom products, noting that prints turn out precisely as expected and the fabrics feel wonderfully comfortable. People also deeply appreciate the helpful support team, who make the ordering process entirely smooth and communicate effectively while reviewing design proofs together. However, some people mentioned experiencing frustrating delivery delays and receiving a complete lack of updates regarding the status of their packages. A few other reviewers were also disappointed by sparse communication from staff or felt that certain items fell short of their quality expectations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, perfect fits,... See more

Quality

Consumers find quality to be positive, highlighting excellent prints and superb materials across various... See more

Service

Users describe positive interactions with service, highlighting fast turnarounds and professional assistance... See more

Order

Customers report overall satisfaction and positive experiences with their orders. Reviewers frequently... See more

Delivery service

Reviewers share mixed experiences regarding the delivery service. Many customers highlight speedy shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish. I had a last minute idea to order buffs for my clients and randomly messaged Local Print Pros on a weekend. Was pleasantly surprised to not only receive... See more

Company replied

Rated 5 out of 5 stars

Walked in with an idea for clothing for my business, DeafnAble, discussed, adjusted, now wearing it, all in 10 days. and at a great price and with a smile. Local, efficient, friendly, definitely going... See more

Company replied

Rated 5 out of 5 stars

Good quality neck warmer! Wait time was a little longer than anticipated but I was kept up to date with progress & received a nice free gift to apologise which was gratefully accepted! Would definit... See more

Company replied

Rated 5 out of 5 stars

I ordered a custom printed snood/neck warmer just before Christmas with a view to placing a bulk order for a motorcycle club. The proof for my design was produced and sent to me very quickly. Unfortun... See more

Company replied


Company details

  1. Digital Printer

Written by the company

We print everything from clothing to banners we're your local printing and embroidery professionals. No minimums, no hassle and 100% satisfaction guaranteed. It’s our mission to ensure that the prints you want are done to an expert level with local level communication.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(264)

85 reviews in the last 12 months

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Rated 3 out of 5 stars

Order did not come altogether

Order did not come altogether, and was a birthday present for my grandson, am still waiting for the missing item

March 13, 2023
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Reply from Local Print Pros

Sorry to hear this, If you would like to discuss this further, please send us an email into info@localprintpros.co.uk. Kind Regards Megan

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Rated 5 out of 5 stars

went in for a 5 mins and stayed a hour

What can i say i went in for a 5 minute chat and landed up staying nearly a hour, we went through all the bits that i required, colours, items, design and Michael really gave me the complete customer care. I wasn't 100% sure on some things but he really understood what i was after.

January 13, 2023
Rated 5 out of 5 stars

These guys are the real deal!

These guys are the real deal!! Nothing they can’t do or won’t do for their customers. They have never lets us down and go above and beyond offering a flexible, professional and high quality service each and every time!

December 28, 2022
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Rated 5 out of 5 stars

Fab bobble hats for a charity…

Ordered some bobble hats for a charity event... Great communication and fab quick service... coudnt ask for anything more, thank you hopefully will order more for
Dash4diabetes.co.uk

December 15, 2022
Unprompted review
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Rated 5 out of 5 stars

Lawley Lightmoor Comets

We have used Print Pros for many of our football teams printing, and also things for personal use to.

We have never had any problems and always have an amazing service from start to finish.
Would highly recommend, and the staff are really helpful to.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Was looking for 2 banners to use at my table top sales, and came across this company by chance.

Price was perfect and the support of having my design checked before going ahead with printing was great as it ment that I was able to know if the design would work in the 1st place or not. Also the turn around on the banners was quick, so will definitely be buy with the company again and also highly recommending to people

August 15, 2022
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Reply from Local Print Pros

Thank You for you review! Glad your happy with your product

Rated 5 out of 5 stars

The local print pros team have done…

The local print pros team have done numerous amounts of my clothing for my company including embroidery and printing they have done t-shirts, vests, hoodies, coats even heating clothing items and nothing has been an issue for them. I will continue to use them for my future clothing orders! Thanks alot guys!! P.S love my little freebie!!!!

August 31, 2022
Unprompted review
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Reply from Local Print Pros

Always a pleasure! Thank you for the kind words.

Rated 2 out of 5 stars

Poor delivery

Poor delivery, still waiting for polo shirt.

August 26, 2022
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Reply from Local Print Pros

Morning Mervyn,

As stated in the email sent to you on July 28th, we made you aware that your polo is not in stock and will be on September 2nd.

We haven't had an update on our supplier as of yet and when we do so we will contact you. We rely heavily on the stock availability from our suppliers, we always keep our customers updated on any stock that is past our 14 working day estimate.

If you did not receive our email, please get in contact and we will find an alternative way to contact you.

Kind Regards
Abbie

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Rated 3 out of 5 stars

Good product poor delivery time.

More than happy with the price and the quality of the polo shirt, I also like the concept of ordering club shirts on line. However Although stated delivery was upto 14 days, mine was in-excess of 6 weeks. Hence the mediocre star rating

August 10, 2022
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Reply from Local Print Pros

Hi Steve,

Thank you for taking the time to leave us a review.

Glad you are happy with your polo, and yes we do say up to 14 working days.

Sometimes this can differ due to our supplier, however we do update our customers to let them know which we did on two occasions.

If you did not receive the email's directly into your inbox it may have gone to your spam, alternatively if there is a better way of contacting you please let us know.

Thanks, Abbie

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