Localrent.com Reviews 4,878

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable and trustworthy service, often highlighting the efficiency and ease of the rental process from pickup to drop-off. Many people appreciate the excellent condition of the cars, noting they are clean, well-maintained, and perform reliably even on challenging terrains. The staff frequently receives commendation for being friendly, helpful, professional, and accommodating, often going above and beyond to assist with specific needs or issues. However, some customers also noted dissatisfaction with the condition of certain vehicles, describing them as old, dirty, or having mechanical issues like worn tires or non-functional parts. A few other people also felt that the service was disorganized or unprofessional, with instances of cars not matching descriptions or issues with pickup and drop-off arrangements.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the high standard of service,... See more

Staff

People report positive experiences with staff, highlighting their politeness, thoroughness, and... See more

Product

Customers consistently note positive experiences with product, with many reviewers reporting that the cars... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the cars were in... See more

Location

Users describe positive interactions with location, highlighting the convenience of car delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a car in Albania from Noem Car Rental through Localrent, and it was the best service we could have hoped for! The value for money was unbeatable, but above all, the service was reliab... See more

Company replied

Rated 5 out of 5 stars

Sasa delivered the car to us when we had a dental emergency. Be sure to get stamp for crossing borders before you leave. We did not have one but Sasa made it happen for us so we could continue our t... See more

Company replied

Rated 5 out of 5 stars

​Excellent service and great customer care! We highly recommend this car rental company. The car we received was clean and very well-maintained. We had a minor issue with our child car seat because t... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with Localrent. Communication was prompt and clear. Although I was given a different car to the one I’d booked (it turned out to be better and newer than the one I’d booked, but b... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Localrent (ex.Myrentacar) is an aggregator of local car rental companies. We find small car rentals that work only in their city, carefully choose the best ones and later on, track the quality of their work. So that customers could get the best service for the lowest price. We have been operating since 2011 and annually serve more than 50,000 customers from all around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Localrent in Morocco

We used Localrent in Morocco, and were very happy with the service. The car was delivered to our hotel, sufficiently clean, with the car seats as ordered. The gas was low, but nothing we couldn't manage by filling up at the nearest petrol station. Communication was straightforward, we dropped the car off at the airport and were soon on our way home. One note, upon paying the remainder of the rent fee by card, I was charged 5% extra for the conversion rate from EUR to MAD (was paying by EUR card).

April 4, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Stepan Lorenc!
On behalf of the entire team, we extend our thanks for your wonderful review. We are delighted that we could provide you with high-quality service that enhanced your journey.
Your feedback serves as a powerful motivator for us to continually improve and strive for excellence.

We look forward to the opportunity to serve you again on your future travels!

Warm regards,
Localrent.com Customer Care

Advertisement
Rated 5 out of 5 stars

Absolute peace of mind

We rented a Citroen in Montenegro for 3 days and the experience has been flawless. We had the car delivered to us and they were exactly on time, we enjoyed our time and the person who delivered the car to us was always available right away. Drop off was smooth as well. Fair price. Definitely recommend.

April 4, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Francesco!
Thank you for your review and the wonderful five-star rating!

It’s always a pleasure to hear about the positive experiences of our clients and the high level of service provided by our partners.
We would be delighted to assist you again with your car rental for your next adventure!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with this LocalRent.com during my one-week stay in Georgia. The service was efficient and highly professional throughout. The team responded quickly to any questions or requests, which is greatly appreciated when traveling.

Additionally, the car was in very good condition—clean and well maintained—making the trip even more comfortable and safe. I would definitely recommend this company to other travelers.
Hassan

April 5, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Hassan Gonzalez Otero,
Thank you so much for such an amazing review! 🎉

We are delighted that Localrent was able to offer you the service you expected and even more. Your feedback is the greatest recognition of our work.
We look forward to welcoming you back and making your next journey even more extraordinary!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Drivecar was amazing and helped me a lot

Drivecar was amazing and helped me a lot during a stressful time.Mister Revazi was very helpful, responsive, and easy to communicate with throughout the whole process. Everything was clear, the car was great, and the experience was smooth from start to finish. I’m very grateful for the support and would definitely recommend Drivecar to others.

April 2, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Uzay Bekaroğlu!
It's wonderful to hear that our partner was able to provide you with an excellent vehicle and that you were completely satisfied.
We always strive to ensure that every client receives the best possible service, and we're glad our efforts have been appreciated.
We look forward to assisting you with your next journey!

Best wishes,
Localrent.com Customer Care

Rated 5 out of 5 stars

We had a brilliant experience with our…

We had a brilliant experience with our rental, the company were amazing when I needed to extend my rental they allowed it and also gave us a discount. The pickup and drop off were very efficient and exactly as planned. The car was lovely and I enjoyed driving it.

February 26, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Mandy Elsby!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Advertisement
Rated 5 out of 5 stars

The Best!

I always choose them! Every time I come to Albania, I know I can trust their service. Highly recommended.

March 31, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Catalina Croitoru!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service. No deposit nor credit card required. Amazing value for money ratio. Pickup possible even at 3 am.

March 26, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Tomasz Nowak,
Thank you so much for such an amazing review! 🎉

We are delighted that Localrent was able to offer you the service you expected and even more. Your feedback is the greatest recognition of our work.
We look forward to welcoming you back and making your next journey even more extraordinary!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Thanks to the car rental company for…

Thanks to the car rental company for their excellent service in Baku. Special thanks to Mr. Emin.

March 26, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Emre!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Great experience

Everything went like it was written in agreement. They even let us deliver the car an hour later, as we suggested. The only donwside was dirty car on the inside, but because of their roads we didnt mind.

March 31, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Martin Durco!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Advertisement
Rated 5 out of 5 stars

Professional and courteous

The people here are professional and helpful. I found them to be honest and trustworthy. They were flexible and courteous in all aspects of service. I highly recommend them.

March 31, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Chicken & G Freedom!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Top car hire

Everything went extremely smooth, the car fit perfectly our needs and Iacob was patient, supportive and reliable. We would definitely recommend his service and will book again if we will come back to Georgia.

March 11, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Marie!
Thank you so much for your positive review! We deeply appreciate your feedback and are thrilled that you enjoyed our service.
We eagerly await your return and look forward to organizing another fantastic journey for you!

Kind regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Excellent car rental experience in Mauritius

We had a great experience renting a car with this company.

We booked a Toyota Yaris, and everything went perfectly. The car was delivered to us at the airport and we returned it there as well, which was very convenient.

Communication on WhatsApp was extremely fast – they replied to all our questions immediately and were always available if we needed anything.

Everything was easy, smooth, and very well organized. Next time we visit Mauritius, we will definitely rent a car from them again.

Highly recommended!

March 25, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Elizaveta,
Thank you for taking the time to share your positive experience with us! We’re delighted to know that we could contribute to making your journey even more enjoyable.
Your feedback is invaluable to us and serves as a great source of inspiration for our team to strive for new heights. If you have any questions or need assistance, please know that we are always here for you.
We look forward to seeing you again on your next adventure!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

It was a VIP experience!!!

It was a VIP experience! We really appreciate EVERYTHING! Easy, affordable, and very convenient!

March 16, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Laiza Correa,
Thank you sincerely for your warm review and the trust you’ve placed in our company. We are truly delighted that our service could enhance your journey, making it more comfortable and memorable.
Your praise is our greatest motivation to continually improve. We take pride in being able to assist you in organizing your trips, and we strive to do so with excellence. Should you have any questions, please don’t hesitate to reach out – we are always here to help.
We look forward to being a part of your next adventure!

Kind regards,
Localrent.com Customer Care

Advertisement
Rated 5 out of 5 stars

fantastic service

fantastic service. the car was really good. staff really professional

February 26, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Olivier Pinard!
Thank you for your review and for taking the time to share your experience with us. We are thrilled to have met your expectations and contributed to making your journey exceptional.
We look forward for the opportunity to assist you again and help organize your future trips.
Your feedback is the greatest reward for us!

Kind regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Excellent service and excellent cars.

March 16, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Ali Aarafa!
Thank you so much for taking the time to leave us your feedback. Your opinion is extremely important to us.
We eagerly anticipate the chance to demonstrate our service once more!

Kind regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Quality service

vehicles are clean and in good condition. When I returned the vehicle they drove me to my destination.

March 23, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, SAMED CEBI!
Thank you so much for your positive review! We deeply appreciate your feedback and are thrilled that you enjoyed our service.
We eagerly await your return and look forward to organizing another fantastic journey for you!

Kind regards,
Localrent.com Customer Care

Rated 4 out of 5 stars

Good service

Good communication, good service, car in good conditions, delivered to and picked up from the hotel, as per the request with a very limited delay.
I recommend.

March 10, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Didier!
Thank you for your feedback!

We value your trust and aim to make every experience perfect. Your review inspires us to improve further, and we hope that next time you’ll rate us with 5 stars.
See you soon!

Best wishes,
Localrent.com Customer Care

Advertisement
Rated 5 out of 5 stars

Great car rental company

Great car rental company! The booking process was very simple and quick, and the customer service was extremely helpful and friendly. The car I received was in perfect condition – clean, well-maintained, and fully functional. Everything went smoothly without any issues, and the rental terms were clear and transparent, with no hidden costs. I definitely recommend this company to anyone looking for a reliable and stress-free service. I will definitely use them again!

March 16, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Andrzej Kaczyński!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

Rated 1 out of 5 stars

VERY VERY DISAPOINTED !!!!!!!!!!!!!!!

VERY VERY DISAPOINTED !!!!!!!!!!!!!!!
I booked 4 days time and was charged instant fees, while the remaining will be payable once collecting the car. i have informed my family and arranged everything for a trip that we wanted to do passionately.
Couple hours later i receive an email from Localrent saying that booking is cancelled as agency decided to decline it.
minutes later i receive a Whatsapp from agency "CHECK YOUR EMAIL'' and then a total silence they do not give any further feedback.
This is an absolute SCAM.

March 19, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, dear Salah Eddine!
Thank you for your feedback.

We understand your frustration and sincerely apologize for the inconvenience. The reservation was cancelled as part of our standard verification procedure. As soon as the cancellation was confirmed, the advance payment was immediately refunded to your card.
If you have not received the refund yet, kindly contact our Customer Support team, and we will promptly check the status and resolve the matter for you.

Our goal is always to ensure a smooth and secure rental process for all bookings. We value every customer and would be happy to assist you in finding a suitable rental option if you contact us directly in the future.

Kind regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Trusted company in not so trusted countries

This company is everything that i have read regarding their reputation.Efficient,on time and thorough explanations for the rental process.The only thing I was a little ambivalent about was the extra charge to have the car washed on return which I had no intention of doing myself in the middle of Georgia.I understand paying the rental company my traffic fine for doing apparently an illegal u turn when there was no sign and having driven allover the world I rank Georgia as the worst drivers I have ever seen ,including countless u turns!

March 16, 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Jacqui Uza!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look