We had a wonderful experience with Locauto. We rented a car for one week in july of 26, checked it out in Bari city center and drove it back to the airport. The car was the one we picked when ma... See more
Company replied

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We had a wonderful experience with Locauto. We rented a car for one week in july of 26, checked it out in Bari city center and drove it back to the airport. The car was the one we picked when ma... See more
Company replied
The car itself was excellent - mechanically perfect, comfortable, and served us well throughout the rental period. However, I was disappointed with two important aspects: 1. Cleanliness: The veh... See more
5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
Company replied
Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy

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Reply from Locauto Group - Bari Stazione Centrale
I had a great experience with this car rental company. The staff were incredibly friendly, professional, and very understanding throughout the entire process. They made everything easy and stress-free, and the car was in excellent condition. I highly recommend this company to anyone looking for reliable service and outstanding customer care. Thank you for the excellent experience!

Reply from Locauto Group - Bari Stazione Centrale
Perfect experience from booking to finish - all our best to Locauto -)

Reply from Locauto Group - Bari Stazione Centrale
Good car. Quick service.
Bit tricky to find where to deliver it back because it was a different place but the staff ended up coming to collect quickly which was good.

Reply from Locauto Group - Bari Stazione Centrale
Locato were great with hiring the car the pickup and drop off was easy.
I had trouble with my car rental but it was rectified within 30 mins … great price and highly recommend

Reply from Locauto Group - Bari Stazione Centrale
I had an excellent experience with this car rental company. Everything was perfect from start to finish. The staff were friendly, professional, and always willing to help. Communication was fast, clear, and hassle-free throughout the entire process.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
They are very professional. Everything went very smoothly and quickly, from receiving the car to handing it over.
Keep up the good work.

Reply from Locauto Group - Bari Stazione Centrale
Versatility in the place you get and return the car, car upgrade with no money, easy to return at any hour, great service.

Reply from Locauto Group - Bari Stazione Centrale
My son was totally ripped off by Locauto Bari car rental in June 2026! Rental car had small bulge in tyre (which was unnoticed on rental when rest of vehicle was checked out/photos taken of paintwork etc)so they rang Bari Locauto & was advised to return car & get another vehicle which they did so. Then on return day of second rental car were charged 400 plus euros!! Cheaper to have just changed the tyre but as this was against hire contract the car was returned for replacement vehicle as advised to do by staff. There should not have been any extra charges. Be aware of this terrible company!!

Reply from Locauto Group - Bari Stazione Centrale
the process of the rent - a car made partial online by me and then at the location took almost 5 minutes
all great and the guys very kind.
super easy i highly recomand, i think they are super UNDERRATED.
they give me a Clio with 7k km.

Reply from Locauto Group - Bari Stazione Centrale
Rented a vehicle for three months at a competitive price. Vehicle was great. Pick up and drop off from Bari Centrale Railway Station was extremely quick and straightforward and Daniele and the staff were great. Have used Locauto before and would use them again.

Reply from Locauto Group - Bari Stazione Centrale
I received great service; I booked the car in advance with full insurance. I was given a clean car in excellent mechanical condition. Pickup and drop-off were quick. I had no incidents.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Quick service. Pleasant and clean car. Discussion insurance. Full inclusive package does not include own risk in case of theft. One cannot call this full package.

Reply from Locauto Group - Bari Stazione Centrale
Bit disappointed on how dirty the car was☹️
Really difficult to find the drop off in the city (Bari)
Good response time to messages and whatsApp

Reply from Locauto Group - Bari Stazione Centrale
Davide and the rest of the team were so helpful! Loved the car too.

Reply from Locauto Group - Bari Stazione Centrale
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