Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others
Company replied
Location
Switch locationVia del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
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See what reviewers are saying
A very pleasant experience with the team at LOCAUTO Bologna Airport. Everything went perfectly, the staff was very friendly both at pickup and drop-off, and the whole process was very fast. Great pric... See more
Company replied
Waiting time for getting vehicle is very poor. Needed to wait for more than 30 minutes. Countless time spending of filling forms for clerk as well as for me. Pick-Up the Car: Car in excellent condit... See more
The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy
- +39 0243020414
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4.7
Excellent
7K reviews
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Everything perfect
August 25, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
The lady at the desk was kind and…
The lady at the desk was kind and clientfocused.
September 1, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Great service
Isn’t first time when I use this rent a car company and always had great experience with them
August 25, 2026
Reply from Locauto Group - Bologna Aeroporto
That's great to hear! See you soon, Angelo
Easy loan, good service
Good service and easy return. Not so happy with the miscommunication about a second driver wich ended up costing more that from home
August 25, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Frederik,thank you for your feedback! We are glad to hear that you enjoyed our overall service and found the return process easy. However, we sincerely apologize for the miscommunication regarding the cost of the additional driver.
To clarify, the prices often displayed by third-party booking platforms (brokers) usually do not include VAT and mandatory airport surcharges. Because these taxes and fees are applied directly at the rental desk, the final cost may differ from the estimate you saw at home.
We truly appreciate your comment and we will share your feedback with our team to help improve how this information is communicated. We hope to welcome you back in the future for a fully 5-star experience.
Elisa
Easy to rent and brand new car easy to…
Easy to rent and brand new car easy to return and god insurance with fully covern no hidden fees.
August 25, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for your feedback! Fausto
Bravo
The speed of car delivery and return is their advantage. There's no need to wash or vacuum the car.
August 27, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for the great review! Stefania
Check in was quick and efficient
Check in was quick and efficient. The checkout in Bologna could be better. Direction not clear of where to go and pickup car. Could be
August 31, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Benjamin,thank you for taking the time to leave your review. We are glad to hear that you found our check-in process quick and efficient!
However, we are very sorry that your overall experience was not 100% positive. We apologize for the confusion regarding the directions to the car pick-up area in Bologna. We truly value your feedback and we will certainly use it to improve our communication and provide clearer, more detailed information to our customers in the future.
Thank you again for choosing us. We hope to have the opportunity to welcome you back for a flawless, 5-star experience next time!
Elisa
Fast in terms of check in process
Fast in terms of check in process, super polite and they upgrade our car . The process was smooth and easy also during the check out
August 31, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Everything was ok except the return…
Everything was ok except the return process. The sign for the car rental return is not obvious and can be missed. I believe it needs to be clear to make it easy to return the car.
August 24, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Arif,thank you for taking the time to write this review.We are glad that everything went well. However, we apologize if the return process was not clear. We always ask for two signatures to confirm the final price and the condition of the car, which are checked together. We apologize if we missed the mark this time, and we remind you that you can request all the documents from our customer service at this link:https://portale.locautorent.com/websitecs/cs-home.aspx. We hope to welcome you back for a 5-star experience next time.
Elisa
Reply from Locauto Group - Bologna Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
As I expected. 5 star experience
The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for returning including a map
August 29, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
The car pick-up/drop-off process was…
The car pick-up/drop-off process was very fast. The car I received had 1400 km, everything was perfect.
August 29, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The full experience from pick up to…
The full experience from pick up to drop off, the staff were great and it was very easy.
August 22, 2026
Reply from Locauto Group - Bologna Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
The car was in a good condition and the…
The car was in a good condition and the communication with the staff was great. The only problem is to find entrance to the parking when you return the car, cause there is no any sign or instruction. We had to pay 17 EUR because we drove into the wrong parking lot at first.
August 28, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Bandarenka,thank you for taking the time to share your feedback. We are very glad to hear that you found the car in good condition and appreciated the great communication with our staff!
However, we sincerely apologize for the inconvenience and the extra cost you experienced while trying to return the vehicle. We are truly sorry if the information regarding the parking entrance was misleading or unclear. Please rest assured that we are taking note of your comment to improve the instructions and directions provided by our staff at the counter, to ensure a smoother drop-off process for all our customers.
We appreciate your constructive feedback, as it helps us enhance our service. We hope to have the opportunity to welcome you back in the future for a flawless experience.
Elisa
absolutely amazing
absolutely amazing. easy to find them in the Bologna aeroport, great car, easy return, nothing else to add i would definitely rent my next car with Locauto !
August 18, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Bologna Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very serious rent group !
Excellent car rental service: fast, professional, reliable and top-notch!
August 27, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The best car rental company ever
The best car rental company ever! Everything was perfect from start to finish. The staff was extremely polite and helpful, there were no delays, and everything went smoothly. Highly recommended — 100%!
August 27, 2026
Reply from Locauto Group - Bologna Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Bologna Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
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