Waiting time for getting vehicle is very poor. Needed to wait for more than 30 minutes. Countless time spending of filling forms for clerk as well as for me. Pick-Up the Car: Car in excellent condit... See more
Location
Switch locationVia del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
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See what reviewers are saying
Helpful staff when we needed to change our booking /driver, Fair rates and excellent vehicle. Easy return process. Would happily use them again and recommend to others
Company replied
A very pleasant experience with the team at LOCAUTO Bologna Airport. Everything went perfectly, the staff was very friendly both at pickup and drop-off, and the whole process was very fast. Great pric... See more
Company replied
The best rental company in Italy! The problem is when you return the car. I never seen in my life an airport like this. No sign for car rental returning. Locauto should provide some instructions for r... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy
- +39 0243020414
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4.7
Excellent
7K reviews
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Reply from Locauto Group - Bologna Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very serious rent group !
Excellent car rental service: fast, professional, reliable and top-notch!
August 27, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The best car rental company ever
The best car rental company ever! Everything was perfect from start to finish. The staff was extremely polite and helpful, there were no delays, and everything went smoothly. Highly recommended — 100%!
August 27, 2026
Reply from Locauto Group - Bologna Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Bologna Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Excellent
Excellent, pick up withot problems and smooth, the same for return. Car clean and acc to the agreement, Not too much burrocracy and zero card charge even if we had insurance via Booking. Great expierence!
August 26, 2026
Reply from Locauto Group - Bologna Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Fantastic Service & an Amazing Free Upgrade
Fantastic experience with Locauto at Bologna Airport. We were given a complimentary upgrade to a spanking brand-new Audi Q2, which was a brilliant surprise.
The service was excellent from start to finish; friendly, professional and courteous both at the desk and from the customer service team. Everything was smooth and hassle-free.
A great car and even better service. Highly recommended!
August 26, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Everything was okay!
August 26, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for your feedback! Fausto
On line booking was easy
On line booking was easy. But when we arive at bologna it takes one an a half our to get the key. For the rest .car was goed and the intake was alsof good.
August 18, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Andre',thank you for taking the time to share your feedback! We are happy to hear that your online booking went smoothly and that you were satisfied with the vehicle and return process.
However, we sincerely apologize for the long wait time at our desk. We know how important your time is, especially upon arrival, and we are working with our local team to speed up our check-in process during peak hours.
We appreciate your feedback and hope to welcome you back soon for a much faster, 5-star experience!
Chiara
Reply from Locauto Group - Bologna Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The return procedure was long and…
The return procedure was long and stressfull, because we couldn’t find the exact way back at the airport to locauto station. It would be helpfull to provide more informations with photos to the clients.
August 24, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Orsolya,thank you for your review.
We apologize for the issues experienced during the return process. We will share your feedback with the relevant department to improve the instructions provided at the counter. We hope to welcome you back for a smoother experience next time.
Elisa
Reply from Locauto Group - Bologna Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
GOOD SERVICE
August 10, 2026
Reply from Locauto Group - Bologna Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Perfect renting process
The whole process was running perfectly, from the initial purchase action through to the end - the deposit of the key.
August 17, 2026
Reply from Locauto Group - Bologna Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
No problem with tha car in general but…
No problem with tha car in general but it did not have water for the Windshield. Price was way off for a car like the one I booked. For customer that come back it is better to have a discount.
August 19, 2026
Reply from Locauto Group - Bologna Aeroporto
Dear Ioannis,Thank you for taking the time to share your feedback with us.
We sincerely apologize for the oversight regarding the windshield washer fluid—our team will ensure our pre-rental checks are even more thorough moving forward. Regarding pricing, we always aim to offer the best competitive rates to our returning customers through our dynamic pricing model, but we deeply value your feedback on customer loyalty and will share your thoughts with our team.
We hope to welcome you back again soon !
Elisa
Amazing
Everything was clear, the clerks explained everything. Car was almost brand new 13k km. Got a PDF with all the damages done when picking up the car.
August 17, 2026
Reply from Locauto Group - Bologna Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Bologna Aeroporto
Dear Alexandra Maria,thank you for sharing your feedback with us.
We are sorry to hear that you felt the rental cost was high. Our rental rates are dynamic and fluctuate based on seasonal demand, vehicle availability, and market requests at the time of booking.
We always strive to offer competitive prices and high-value service to our customers, and we take your comments to heart as we continuously monitor our rate structure.
We appreciate your feedback and hope to welcome you back again for a more satisfying experience in the future.
Elisa
Fast and friendly
Fast Service, very clean Car, everything perfect! Just the guidenance at Airport Bologna could be better.
August 23, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Was charged one extra day for being…
Was charged one extra day for being approximately 40 minutes beyond grace period. Found fit excessive.
August 23, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for taking the time to write this review and giving us the opportunity to explain.
We would like to clarify that Locauto offer a standard 59-minute grace period for vehicle returns. Once this window is exceeded, our system automatically calculates an extra full day's rental charge.
For future reference, Locauto offers an "Extended Grace Period" service, which can be purchased when signing the contract to allow an extra 2 hours of delay on return.
We sincerely hope to welcome you back again for a much smoother experience.
Elisa
Reply from Locauto Group - Bologna Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Very friendly and helpful staff
Very friendly and helpful staff. Super nice cars. Speak great English. And the location right at the airport is unbeatable. Everything perfect. Booking process was also very good.
August 21, 2026
Reply from Locauto Group - Bologna Aeroporto
Thank you for the great review! Stefania
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