A very quick and easy process. Very reasonable privés. But most important, very kind and understanding personel. Veronica from the Brindisi agency was very kind, extremely thoughtful and very understa... See more
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Location
Switch locationAeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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Very straightforward process and reliable staff that go the extra mile for their customers. Our flight was delayed and we just made it to the rental desk at Brindisi airport prior to closure and t... See more
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The thing that you are doing so well is not badgering people about insurances they neither want or need. It was so refreshing to still be asked if it was something we wanted, but at no point did I f... See more
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Great services, new cars, easy check in and check out, friendly staff, I always rent with Locauto, grazie mille, bacci e abbracci per voi!
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy
- +39 0243020411
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4.9
Excellent
9K reviews
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Excellent experience with Locauto!
Excellent experience with Locauto!
After some disappointing experiences with other rental companies, finding such a professional and customer-oriented service was a real relief. From the moment I picked up the car, the staff were courteous, helpful, and transparent, with absolutely no pressure to purchase additional services or insurance.
The vehicle was in excellent condition, and the entire process was clear, efficient, and straightforward. What impressed me most was the professionalism and respect shown to customers, which unfortunately is not always common in the car rental industry.
The return process was just as smooth: quick, fair, and completely hassle-free. Everything was handled professionally, allowing me to enjoy my trip with complete peace of mind.
A big thank you to the team. I would highly recommend Locauto and will definitely choose them again in the future.
June 16, 2026
Reply from Locauto Group - Brindisi Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Excellent service
Excellent service desk
Upgrade was great and car was spotless
Return was easy
June 25, 2026
Reply from Locauto Group - Brindisi Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Everything went so well
Everything went so well. Great brand new car. Easy pickup at Brindisi airport. Extremely good drop off at Naples Airport. Wonderful staff at both pick up and drop off. Locauto Group rocks!
July 2, 2026
Reply from Locauto Group - Brindisi Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Service was clear and fast
June 30, 2026
Reply from Locauto Group - Brindisi Aeroporto
Dear Sofie,thank you for your kind review.
We look forward to welcoming you back soon.
Chiara
Reply from Locauto Group - Brindisi Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Brindisi Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
I arrived atThey wanted to charge for an extra day for one hour earlier the counter an hour…
I arrived at the counter an hour earlier than agreed upon in the contract. The employee wanted to charge me for an additional day due to the early pickup of the vehicle. I felt this was unreasonable and refused to pay. So I went back to the counter an hour later.
On a positive note, the other employee did not try to sell me any additional insurance or other services afterward. The vehicle pickup and return went off without a hitch from then on.
June 30, 2026
Reply from Locauto Group - Brindisi Aeroporto
Dear Armin,thank you for sharing your experience with us. We are pleased to hear that once you collected the vehicle, both the pickup and return processes went smoothly and that you appreciated the straightforward service from our team.
We would like to clarify what happened regarding the early arrival, as it seems there was a slight misunderstanding. Our rental rates are calculated on a strict 24-hour basis starting from the exact moment the car is picked up.
Our agent did not intend to simply charge you an extra fee for arriving early; rather, picking up the car an hour ahead of schedule automatically shifts the return deadline an hour earlier as well. If your scheduled return time remained the same as the original contract, it would have pushed the total rental duration into a new 24-hour billing cycle, which triggers an additional day's charge.
We appreciate your patience.
Thank you again for your feedback, and we look forward to welcoming you back for another smooth rental in the future.
Elisa
Reply from Locauto Group - Brindisi Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Brindisi Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Brindisi Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Brindisi Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Brindisi Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great experience overall
Great experience overall. Car in excellent condition, all minor marks/damage clearly highlighted and print + email copy of same provided when picking up car. When dropping car back at the end of the rental the check of car is done with you present. Very speedy and efficient process. Not looking to catch customers out unlike many other providers.
June 21, 2026
Reply from Locauto Group - Brindisi Aeroporto
Many thanks, see you soon! Erika
Very helpful staff
Very helpful staff, friendly and with excellent English. We arrived late, flight was delayed, that was no problem. We received an upgrade on the car for no extra cost. Returning the car was quick and easy. I would highly recommend using Locauto in Brindisi airport
June 28, 2026
Reply from Locauto Group - Brindisi Aeroporto
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Great vehicle and professional support…
Great vehicle and professional support and guidance
June 28, 2026
Reply from Locauto Group - Brindisi Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Brindisi Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Brindisi Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Excellent service
Our car hire experience was very good. The staff were very helpful and the car supplied was almost new and in perfect condition. We returned the car in a clean condition and the staff complimented us on the care we had taken. We found the charges to be some of the lowest for the area and no extra charges were attempted when we returned. Well done Locauto and thank you.
June 24, 2026
Reply from Locauto Group - Brindisi Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Everybody was very helpful and the car…
Everybody was very helpful and the car was very good.
June 26, 2026
Reply from Locauto Group - Brindisi Aeroporto
That's great to hear! See you soon, Angelo
Polite staff and easy procedures for…
Polite staff and easy procedures for collection and return of car
June 26, 2026
Reply from Locauto Group - Brindisi Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
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