I'm happy with my experience with Lokato. I rented an A3 car online for a flight to Malpensa. The counter was unattended, and everything was completed in 5-10 minutes. They issued an A4 advance, and I... See more
Company replied

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I'm happy with my experience with Lokato. I rented an A3 car online for a flight to Malpensa. The counter was unattended, and everything was completed in 5-10 minutes. They issued an A4 advance, and I... See more
Company replied
Everything from booking to collecting keys and then returning the car was super smooth and easy. With the pre -check in you literally need 2 minutes to collect the keys and go.
Company replied
Amazing. It's actually possible to find a good rental company and Locauto is the proof. They are reasonable, kind, effective and flexible. Our flight got delayed and they did not charge us more becau... See more
Company replied
I highly recommend this car rental company! They are super professional and help you instantly, and the prices are the best on the market! And they only have new cars!
Company replied
Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 1, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 +39 0243020402. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Ferno, 21010, Malpensa, Varese / Lombardia, Italy

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Car was ok. But engine run noisy. Child sit too expensive. That's shame. Afford trips with children is already expensive and hard and paying 10+ Euros for child sit is too much. For 65 euros one can buy second hand child sit and company charges that amount for 6 days.
Smooth and efficient check-in & check-out processes. Politeness of staff. Quality & status of the rental car.

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1
I'm happy with my experience with Lokato. I rented an A3 car online for a flight to Malpensa. The counter was unattended, and everything was completed in 5-10 minutes. They issued an A4 advance, and I picked up the car in the nearby parking lot, 200 meters from the counter. The return was also quick. I was satisfied, and next time I'll definitely look at Lokato's offers first.

Reply from Locauto Group - Milano Malpensa Aeroporto T1
I highly recommend this car rental company! They are super professional and help you instantly, and the prices are the best on the market! And they only have new cars!

Reply from Locauto Group - Milano Malpensa Aeroporto T1
Everything was OK. I get better car than ordered in the same price. Car was clean. Staff was competent and helpful.

Reply from Locauto Group - Milano Malpensa Aeroporto T1
Everything from booking to collecting keys and then returning the car was super smooth and easy.
With the pre -check in you literally need 2 minutes to collect the keys and go.

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1

Reply from Locauto Group - Milano Malpensa Aeroporto T1
Fast and easy car rental service. I got bigger car then reserved. Excellent service.

Reply from Locauto Group - Milano Malpensa Aeroporto T1
The staff at the Milan Malpensa terminal office were quite pushy and came across as disrespectful during the check out. The interaction felt rushed and not very customer-friendly, which left a negative impression

Reply from Locauto Group - Milano Malpensa Aeroporto T1
Perfect. Everything went very smoothly. Both picking up and returning the car. Very friendly staff.

Reply from Locauto Group - Milano Malpensa Aeroporto T1
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