Locauto Group - Milano Malpensa Aeroporto T2 Reviews 

Great easy service

Very good experience, thank you Anama for helping us

The check in experience was painfully slow and the office was tiny, so most of our party were outside for 45 minutes in a room with no aircon. There was no reason for this. There was no queue, I had the voucher and all documentation ready, the car was confirmed as ready, but it took 45 minutes to give me the keys? The car, when we got it, was perfect. Better than expected even, just a really bad checkin experience.

Very good and smooth process. Clear instructions and friendly service

Everything went well from car collection, the car itself and drop-off. Staff were courteous and helpful.

Pick up in Malpensa was a little confusing especially when you do it for the 1st time but the smile of the team and the kindness and their willingness to help in everything a young man upstairs and a young woman downstairs make you feel at comfort I hope they stay with this attitude.
The return in torino was not clear where to drop the key not only for your company for the other companies the same.

Easy pick up and return, good price and the car was in good condition (clean on inside and outside and good tires). I had to change my booking during the rental period and it was very easy to get in contact both over phone and e-mail and the staff were very service-minded.
Locauto gives a very serious impression and I will for sure use the again if I get to Italy

I keep getting recurring 25 Euro credit card charges that I did not authorize. It is impossible to contact the Locauto company by phone. This is a terrible experience.

It was a great experience and professional advise. I will surely like to avail the services again in future and really appreciate the good work by entire Locauto team.

Very nice professional staff, quick service

The car was brand new and in excellent condition. The staff was helpful and willing to assist with everything. Everything went smoothly and overall it was a great experience.

The staff in Locauto was welcoming, respectful and ready to help. They helped us when other company let us down on our family holiday, first time in Italy, so we are forever grateful.

Very friendly staff and fast service

I got great service from Locauto at Malpensa, Milano. They answered all my questions, looked up tollbooth prices for my route, rented me a brand new car and the service was fast and comfortable. Highly recommend Locauto!

Very late at the counter and still we could get an car.
We where very happy that we we could get a car this late. A very nice car to get around in Milan.

I called National to specifically mention that my plane was arriving 5 min before the closure of the branch and ensure that the key will be managed through an automatic kiosk or someone will stay. National ASSURED me that having the flight number in the reservation someone will wait to deliver the keys. When I arrived to the branch 5 min passed the hour nobody was there and I needed to look for a hotel close by and pay the penalty to not stay at the hotel I had booked away from airport. A complete disaster....

I had a good experience with this rental company from start to finish. The staff was professional, friendly, and made the entire rental process quick and hassle-free.

Locauto hire was really good. The checking out and checking in process is really easy and quick. The car was as promised, clean and full of fuel. Located within walking distance of the terminal. Staff were great and well organised. Loved it

Perfect without any problem. The staff can speak English that’s the main thing .