Great car and service at counter. A bit stressful finding the drop off point at Venice Station- (no clear signage - but all made worse by road closures because of the marathon!) Excellent local compa... See more
Company replied

Stazione Ferroviaria Malpensa Terminal 2, 21019 Somma Lombardo, Varese / Lombardia, IT
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Great car and service at counter. A bit stressful finding the drop off point at Venice Station- (no clear signage - but all made worse by road closures because of the marathon!) Excellent local compa... See more
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A huge thank you to Talal for turning our rental experience around! We weren’t happy with the car we were initially given, but Talal went above and beyond and replaced it with a fantastic car in a muc... See more
Company replied
The team was attentive with clear and concise explanations. The car was new, spacious and very comfortable. It had a good trunk, which served us fully. The only problem was having to take the car at t... See more
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I had a very good experience with the front desk of Locauto group in Milan T-2. After having a problem with another car rental company upon arrival this team was able to rent me a vehicle for 21 days... See more
Company replied
Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 2, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Stazione Ferroviaria Malpensa Terminal 2, 21019, Somma Lombardo, Varese / Lombardia, Italy

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Convenient location near terminal 2 without any delays. Clean car

Reply from Locauto Group - Milano Malpensa Aeroporto T2
THE STAFF WAS VERY HELPFUL AND KIND.
SERVICE WAS GREAT

Reply from Locauto Group - Milano Malpensa Aeroporto T2
The company doing well, staff are friendly and car was in a good condition and econom. Thank you for your service.

Reply from Locauto Group - Milano Malpensa Aeroporto T2
Car was new, clean, hybrid so very happy there. At the office I found that there, as with others rental companies, remained a hard sell on additional insurances even though I'd paid for full comprehensive cover. It was insinuated that PlanetRentalCars (broker company) insurance wasn't enough. I had to be firm and walk away. Dropped 2 stars due to this. The guys handing the car to me and taking from me were great.
I would recommend but still watch for hard selling

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2
Good communication, helped us find car. Confirmed no damage at the end of the rental and immediately returned small deposit.

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2
They charged me over $700 for a scratch on the car. Theft.
Also, an additional 50 euro for returning the car dirty after a 11-day trip. Avoid this company.

Reply from Locauto Group - Milano Malpensa Aeroporto T2
The company was extremely cooperative from the beginning of the rental process at the counter. The staff member who handed over the car was also very helpful and professional. I rented the car for 13 days, and it was very clean and in excellent condition.
One of the best things was that no deposit was required, which was excellent. I also contacted them via email to request extra hours for the car return, and they responded very quickly and accommodated my request.
The return process was smooth and fast, and the staff handled everything efficiently. Many thanks to them for their excellent service and professionalism. Highly recommended

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2
We returned the Car sunday morning at 5 in the morning without any risks , the office of Locauto is closed at that time.( We put the keys in a special box)
At 10 We received an email that the Car had an scratch and We have To pay 500€ in 48 hours or they do take off the money from the credit card.
The minimum they should do is to send a foto of the scratch proving that there really is a sratch.

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2
In Malpensa we got a Fiat Panda. After one week or so the battery suddenly was dead. That means that the first car was not what we expected to get! = Bad experience.
The change of the car in Mantua was quick and unbureaucratic, thanks to your colleagues. = Very good experience.

Reply from Locauto Group - Milano Malpensa Aeroporto T2
Would definitely use again. The staff on both pick up and return were excellent. Pre damage to car had already been noted and they appear to have a very fair return policy on damage too. Price was extremely competitive. Would not hesitate in booking with them again in the future.

Reply from Locauto Group - Milano Malpensa Aeroporto T2
Great experience from start to finish. The service was excellent, the car was great and the whole process of pickup and dropoff was smooth and quick.

Reply from Locauto Group - Milano Malpensa Aeroporto T2
Friendly people, Quick service. All went well. One remark - I would expect that system will remember me and I will not have to write down my contact details again due to the fact I rented car in March.

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Reply from Locauto Group - Milano Malpensa Aeroporto T2
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