Easy, fast and reliable. Staff is friendly and helpful. Fast pickup process. Agent did the usual upselling for insurance and larger car - but opting out on these offers was professionally accepted.... See more
Company replied
Location
Switch locationAeroporto Costa Smeralda, 07026 Olbia, Olbia Tempio / Sardegna, IT
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See what reviewers are saying
The car was in excellent condition, almost brand new. The pick-up process was very quick and easy, with all the paperwork and payment handled efficiently. No deposit or credit card was required, whi... See more
Company replied
Locauto Staff was amazing. The car new, clean outside, wind glass was dirty inside. Interesting that floor mats missed. Returning process was very fast thanks to full insurance. In overall taking in... See more
As we urgently needed a car because my credit card chip was faulty and I hadn’t been able to collect the car I’d booked as a result, we had to find a car hire company where we could pay by debit card.... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Olbia Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020406. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Aeroporto Costa Smeralda, 07026, Olbia, Olbia Tempio / Sardegna, Italy
- +39 0243020406
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4.8
Excellent
9K reviews
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Super!
Super!
Everything was super! The customer service was top-notch, and the check-in and check-out process took just a few minutes. The car was clean, reliable, and fuel-efficient. I would definitely rent from them again!
September 5, 2026
Reply from Locauto Group - Olbia Aeroporto
That's great to hear! See you soon, Angelo
Good and new car
Good and new car, everything was smooth. Only check in was rather slow.
September 12, 2026
Reply from Locauto Group - Olbia Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Nice new car
Nice new car , kind personnel, easy procedure of pickup and return. The car was clean and perfectly maintained
September 12, 2026
Reply from Locauto Group - Olbia Aeroporto
Thank you for the great review! Stefania
Perfect
Perfect, simple and super quick.
It was our first time renting and we didnt know the process could be so easy.
September 12, 2026
Reply from Locauto Group - Olbia Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
We have been a greate expierence and a …
We have been a greate expierence and a good service.
September 11, 2026
Reply from Locauto Group - Olbia Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Olbia Aeroporto
Many thanks, see you soon! Erika
I'm generally satisfied with Locauto's…
I'm generally satisfied with Locauto's services. There were a couple of issues that I didn't really like. When we were picking up the car, the staff member was very insistent—really persistent—about us taking additional insurance. There was also an unpleasant moment where we were charged for the extra insurance that we had declined. However, many thanks to the staff who were present when we returned the car—they resolved the issue with the incorrect insurance charge, and we didn't have to pay anything extra. A big plus is that you don’t need a credit card to rent these cars.
September 1, 2026
Reply from Locauto Group - Olbia Aeroporto
Dear Oleksandr,Thank you for taking the time to share your review. We are glad to hear that you were generally satisfied with our services.
We sincerely apologize for the misunderstanding regarding the charge and if you felt pressured at the desk. Our staff is trained to clearly explain what is included in your reservation and what extra coverages are available, to ensure you are fully informed. However, these additional insurances are always completely optional, and every customer is absolutely free to choose whether to purchase them or not.
We are very happy that our drop-off team was able to assist you promptly, and ensure that everything was resolved for the best in the end.
Thank you again for your feedback, which helps us improve. We look forward to welcoming you back for a flawless, 5-star rental experience next time!
Elisa
Our saviour in times of need
As we urgently needed a car because my credit card chip was faulty and I hadn’t been able to collect the car I’d booked as a result, we had to find a car hire company where we could pay by debit card. And that’s where Locauto comes in! We were given a car straight away at a reasonable price. The lady was very kind and didn’t take advantage of our predicament. I can’t recommend Locauto highly enough
September 10, 2026
Reply from Locauto Group - Olbia Aeroporto
Thank you for the great review! Stefania
Would use again, happily.
Clean car. Efficient staff. We were early (about an hour) and told our vehicle wasn’t ready, so we ended up paying extra for larger vehicle rather than waiting. No mad push for extra insurance (already covered) or anything, so very happy about that. Drop off to Cagliari airport was only downside as had to lap airport 3 times to find Locauto drop off area. Could have explained that in email or text which would have greatly helped.
September 8, 2026
Reply from Locauto Group - Olbia Aeroporto
Dear Derek,Thank you for taking the time to share your review! We are very glad to hear that you appreciated our clean vehicles, our efficient staff, and our transparent approach regarding insurance coverages.
Regarding your arrival, we would like to kindly clarify that we ask our customers to respect the pick-up time specified in their reservation. Sticking to the scheduled times allows us to properly manage the flow of our fleet, prepare the cars, and avoid unnecessary waits for our clients.We sincerely apologize for the difficulty you experienced finding the drop-off area at Cagliari airport. Please note that physical signage within the airport is managed directly by the airport authorities. However, we truly value your feedback and will use it to improve the directions and information we provide at the counter to make the return process easier.
We are very happy that everything went well overall, and we look forward to welcoming you back for a flawless, 5-star experience next time!
Elisa
Reply from Locauto Group - Olbia Aeroporto
Dear Avraham,thank you for sharing your feedback. We understand your frustration regarding the cost of your rental, and we are sorry to hear you feel you were overcharged.
Please allow us to clarify how our pricing structure works. Our rates are dynamic, this means prices fluctuate based on real-time factors such as vehicle availability, seasonality, and current market demand.
At Locauto, we always strive to keep our pricing highly competitive while providing quality service. However, we take your concerns seriously and have taken note of your comments to help us continue improving our customer experience.
We hope to welcome you back for a better experience next time!
Elisa
No problems experienced
No problems experienced. The car was in a very good condition and pickup and return were really easy.
August 29, 2026
Reply from Locauto Group - Olbia Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Olbia Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Smooth process
September 3, 2026
Reply from Locauto Group - Olbia Aeroporto
Thank you for the great review! Stefania
The car was new and comfortable.
The staff was very kind and hopeful . The booking process was easy.
September 9, 2026
Reply from Locauto Group - Olbia Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Olbia Aeroporto
Thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!
Elisa
Wait time to pick up car
It was a bit of a wait to do the check in at the airport but when delivering the car back in Cagliari they were helpful and have advice as to where to go to top up the fuel.
Finding the location of them at the airport was a bit hard though
August 27, 2026
Reply from Locauto Group - Olbia Aeroporto
Dear Barbara,thank you for your review.
We are glad that you enjoyed our service and appreciated our staff. At the same time, we apologize for the wait and the difficulty in finding the location. We will share your feedback with our team to improve the directions provided at the counter. We hope to welcome you back for a better experience next time!
Elisa
There was no navigating in the car !
There was no navigating in the car !
This is an absolutely MUST
Once and never again
September 8, 2026
Reply from Locauto Group - Olbia Aeroporto
Dear Bernd,thank you for your review.
We are truly sorry that the vehicle did not meet your expectations and that the lack of an in-car navigation system made your journey stressful.
While we strive to provide modern vehicles, built-in features like dedicated navigation systems depend entirely on the specific specifications provided by the manufacturer.
We take your feedback very seriously as we continuously review and upgrade our fleet. We hope you will consider giving us another chance in the future so we can provide you with a much better experience.
Elisa
Reply from Locauto Group - Olbia Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Olbia Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Better than other car rental
Better than other car rental, smooth renting process, no hidden surprise, no deposit and great car
September 8, 2026
Reply from Locauto Group - Olbia Aeroporto
Thank you for the great review! Stefania
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