Locksmith Service Reviews 

88
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that staff arrive promptly when people are locked out and complete jobs very efficiently. People appreciate the professional and polite approach of technicians, noting they explain the work clearly and cause zero damage. Consumers seeking reliable help share the excellent communication, rapid response times, and reassuring support during stressful emergencies. Some reviewers were not happy with unexpected high costs, noting that final bills significantly exceeded initial phone estimates. A few individuals also felt pricing lacked transparency, leading to frustrating experiences when paying for the completed services.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting fast arrival times and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising technicians for their prompt arrival,... See more

Price

People report ambiguous experiences with price, as opinions on costs vary significantly among consumers.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

RICKY IS VERY KIND & UNDERSTANDING. VERY PATIENT & EXPLAIN THE JOB REQUIRED. ALSO RECOMMENDED THE RIGHT PRODUCT TO REPLACE THE DOOR LOCK. CARES ABOUT THE CUSTOMER. HAD A NICE EXPERIENCE WITH RICKY.... See more

Rated 5 out of 5 stars

Excellent service from start to finish !The locksmith was professional,friendly,and arrived quickly.The job was completed efficiently and to a very high standard. I’m very happy with the service and... See more

Rated 5 out of 5 stars

Thank you so much I really appreciate you work and support I really want to thank to the Ricky he is the amazing person and I highly recommend the company problem it been resolved in less than half an... See more

Rated 5 out of 5 stars

Polite and fast service. Made a great recommendation for a new lock for a very reasonable price. Would highly recommend.


Company details

  1. Locksmith

Information provided by various external sources

We are trained, qualified locksmiths with many years experience in the trade. We are based in London, with local staff across the capital, which allows us to respond to all call outs within 30 minutes. All of our staff have the relevant industry accreditations and are full CRB checked for your peace of mind.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(88)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Kept informed about time of service. Presented options very clearly. High quality service. Tidy job.

November 1, 2014
Unprompted review
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Rated 5 out of 5 stars

PERFECT SERVICE!

Best service arrived in minutes and provided the most profisional service i could imagine.
Thanks

October 28, 2014
Unprompted review
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Rated 5 out of 5 stars

Fast and good

Called Sam and he turned up in about 15min. He tried the traditional option repeatedly before resorting to drilling his way in. All in all paid around £80. Very happy.

October 20, 2014
Unprompted review
Rated 5 out of 5 stars

Super fast professional services!

Hi Sam come to unlock my car on Sunday morning. .what I was positive suprise about it. Hi unlock my car in 5 min.. wow.
Jus one small minus prise £ 79 and when I show promotional code what lookthmiss send to 10% off he eplain me..It's already promotional price !

Overall recommend Sam service!

October 7, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Thank you very much, Locksmith Service. I didn't expect you to come so fast. Fair pricing too! Will recommend. Olivia

October 4, 2014
Unprompted review

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