LodestoneFP 

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Rated 5 out of 5 stars

Absolutely amazing service! Jo was fantastic and friendly. Very knowledgeable and kept me informed every step of the way. For a first time buyer, I hadn’t really a clue what I was doing but with Jo’s... See more

Company replied

Rated 5 out of 5 stars

Gareth and the team were so helpful throughout the whole process. Any question I had was answered the same day and I always felt like the team were doing the best for me. I have used Lodestone multip... See more

Company replied

Rated 5 out of 5 stars

From the moment meeting with Gareth to discuss our options, to him organising our life insurance. It has been so easy because of his help and knowledge. Always happy to advise and gets backs to you q... See more

Company replied

Rated 5 out of 5 stars

We have dealt with Gareth from lodestone FP numerous times now & honestly haven’t got one bad thing to say, every time we have been in contact Gareth has always been super helpful and never minds expl... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant
  4. Financial Planner

Written by the company

Lodestone Financial Planning Ltd are here to provide you with a personalised recommendation to suit your own individual requirements suiting you and your families needs.


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All reviews

(35)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free and more reasonable than…

Hassle free and more reasonable than any other offer at half the cost

November 30, 2022
Unprompted review
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Reply from LodestoneFP

Thank you for taking the time to leave your review, we are pleased to hear that the service was hassle free and that it provided good value.

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Rated 5 out of 5 stars

Gareth and the team were so helpful…

Gareth and the team were so helpful throughout the whole process. Any question I had was answered the same day and I always felt like the team were doing the best for me. I have used Lodestone multiple time, will use them again and would highly recommend!
Sophie

November 11, 2022
Unprompted review
LodestoneFP logo

Reply from LodestoneFP

Thanks for your review Sophie. Good to hear that you found the service helpful and we are pleased to be able to help you with your requirements. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service! Jo was fantastic and friendly. Very knowledgeable and kept me informed every step of the way. For a first time buyer, I hadn’t really a clue what I was doing but with Jo’s expertise, it made the process seamless.

September 26, 2022
Unprompted review
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Reply from LodestoneFP

Hi Jasmine, thank you very much for your kind comments, we are very pleased to hear that Jo helped make your first purchase as straightforward as she could, all the best from us all in your new home.

Rated 5 out of 5 stars

Very good service

Very good service, supportive,
friendly and helpful all the way.Very professional.

August 30, 2022
Unprompted review
LodestoneFP logo

Reply from LodestoneFP

Thank you for your review, we are pleased to hear you were supported and the service provided help you. Many thanks.

Rated 5 out of 5 stars

Gareth is very helpful and friendly

Gareth is very helpful and friendly, help me choose the best mortgage. I have used them over 5 years, when you need, they always there.

October 1, 2022
Unprompted review
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Reply from LodestoneFP

Thank you for taking the time to leave a review, it is good to hear that you have been looked after over recent years and hope we can continue to help for many more to come.

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Rated 5 out of 5 stars

We have dealt with Gareth from…

We have dealt with Gareth from lodestone FP numerous times now & honestly haven’t got one bad thing to say, every time we have been in contact Gareth has always been super helpful and never minds explaining anything we didn’t quite understand. He’s really good and putting things into layman’s terms so we always understood what exactly we where signing up for and where abouts in the process we where. Also I have recommended lodestone to a few friends now and they have been delighted with the service provided too, thank you to everyone at lodestone for always giving us the most honest & trustworthy advice and also saving us money by getting us the best mortgage deals possible!

November 21, 2022
Unprompted review
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Reply from LodestoneFP

Hi Tyler, thank you for taking the time to leave your review. It is nice to read your comments and we are really pleased to hear that you have been looked after by Gareth. Thank you for passing our details on to your friends and we are pleased to hear that they have been happy with the service as well. Thanks again.

Rated 5 out of 5 stars

Fantastic service and team

Friendly, knowledgeable and professional staff. Always happy to help and advise and quick to respond to questions.

Can’t recommend them enough.

November 2, 2022
Unprompted review
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Reply from LodestoneFP

Thank you very much for your kind words and taking the time to leave a review. We are pleased to hear that you have been happy with the service that has been provided. Thanks again.

Rated 5 out of 5 stars

Honest and professional advice from Lodestone

Jo and the team at Lodestone made buying our first home as seamless as possible. Honest advice, customer put first and all done in a prompt and professional manner. Jo supported us through two mortgage applications and provided details on life insurance. Highly recommended and very grateful for your service.

August 27, 2022
Unprompted review
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Reply from LodestoneFP

Thank you for taking the time to leave your feedback following the help Jo has provided with your recent mortgage, really pleasing to hear that she looked after you well and was able to help.

Rated 5 out of 5 stars

Great service, Professional, friendly team.

The team at Lodestone have been great, Mark and Louisa have been helpful, professional and checking with me throughout the entire purchase. Great to see there are still some professional people out there. Thanks, Guys.

August 11, 2022
Unprompted review
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Reply from LodestoneFP

Thank you very much for taking the time to leave your kind comments. It is pleasing to hear that both Mark and Louisa were able to help you with your purchase and we wish you well with the new property.

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Rated 5 out of 5 stars

5 Star service

From the moment meeting with Gareth to discuss our options, to him organising our life insurance. It has been so easy because of his help and knowledge. Always happy to advise and gets backs to you quickly. He even helped us by ensuring we knew how to not lose out on our early repayment charges. 5 star service and couldn't recommend enough!

August 7, 2022
Unprompted review
LodestoneFP logo

Reply from LodestoneFP

Thank you very much for taking the time to review the service which you have received from us and Gareth in particular, we are pleased to hear that you found it all helpful.

Rated 5 out of 5 stars

A professional and courteous service

I’d like to thank mark Richardson at lodestone for his professional and courteous manner in dealing with our mortgage application from start to finish . Good communication throughout the entire process and was easily available to answer any questions I had . We will endeavour to use his services again when the time arises .
Many thanks

June 30, 2022
Unprompted review
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Reply from LodestoneFP

Mr Darcy, thank you for your positive feedback, it is good to hear Mark was able to help you and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Lodestone, highly recomended

We would like to thank Jo at Lodestone for going the extra mile. Surpassing our expectations. excellent communication, highly knowledgeable and providing us with a fantastic mortgage deal. Two very happy customers.

May 5, 2022
Unprompted review
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Reply from LodestoneFP

Thank you for your kind comments Jack. We are pleased to hear that Jo has been able to help you with your search for a mortgage and wish you all the best for your future.

Rated 5 out of 5 stars

Would Recommend

Very trusted, reliable and efficient. Would definitely recommend.

March 27, 2022
Unprompted review
LodestoneFP logo

Reply from LodestoneFP

Chloe, thank you for your kind comments, we are pleased to hear that things went well for you and are grateful for your positive feedback.

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Rated 5 out of 5 stars

Brilliant team very happy with the…

Brilliant team very happy with the service

Thankyou
Mark

March 16, 2022
Unprompted review
LodestoneFP logo

Reply from LodestoneFP

Hi Anne, I am pleased to hear that you have been happy with the service you have received, we are grateful for your kind comments, this is always pleasing to hear.

Rated 5 out of 5 stars

Thank you Simon Chapman

I seriously don't think that I would be a homeowner now, if it wasn't for the expertise service that I received from Simon Chapman.
I met Simon and knew immediately that he was the right man to help me get a mortgage. I was so right!
Everything was dealt with professionally and explained in depth to me and I found Simon to be very informative, easy to understand, knowledgeable and also very personal.
Once I found my property and made an offer, he swiftly guided me through the next important stages, to be able to process the the mortgage.
I cannot thank you enough Simon. You really did a wonderful job and have helped me to become a very happy homeowner.
I would highly recommend your services again and again.

Thank you kindly
Rachel Taylor

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Gareth is brilliant

Gareth is brilliant. I have used him to buy two properties now and he has been absolutely outstanding on both occasions. Awesome customer service and always makes you feel like he has the time to go through things with you as well. I have already recommended him to family and friends.

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

I have recently dealt with Jo at…

I have recently dealt with Jo at lodestone for my first mortgage. The level of service received was exceptional and way above and beyond what I expected. It was a long process from my side and Jo couldn't have been any more helpful or patient and answered all of my questions very quickly and efficiently. Even when she was away from the business her colleagues were always more than happy to help. I would 100% recommend lodestone and Jo to anyone.

September 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Outstanding client service and quick replies

The service my partner and I have received from Simon Chapman at Lodestone is second to none. Simon took time out of his evening to meet with us in order to gather all of the relevant information and by the next morning, we had already been given a wealth of updates with multiple options to choose from moving forward. It was really reassuring to know that our broker was ahead of the game. Once we had found our property, Simon had the application completed within days, always following up with prompt updates. We have already recommended Simon and the team at Lodestone to our connections and will continue to do so.
S. Jones and B. Ronnie

August 6, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We have had an exceptional service from Gareth. He was so informative and helpful.

Gareth advised us and helped us secure our mortgage to buy our first home. I would recommend Gareth to anyone looking for financial advice.

May 16, 2021
Unprompted review

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