Logans Fashions Reviews 

86
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff across all departments, noting that employees are always ready to offer helpful styling advice and create a welcoming atmosphere. Many people state that online orders arrive extremely quickly, products are beautifully and carefully packaged, and the wide range of fashionable clothing perfectly suits various tastes. Some reviewers were not happy with unexpected delivery delays or receiving items that did not match their expected measurements. A few consumers also noted frustration regarding exchange processes when items arrived in the wrong size or experienced unexpected transit setbacks.

What people talk about most

Product

Clients share positive opinions on product, highlighting fast delivery and gorgeous items such as stylish... See more

Delivery service

Consumers find delivery service to be prompt, with reviewers highlighting that items arrived quickly and... See more

Staff

Users describe positive interactions with staff, frequently noting that assistants are very pleasant,... See more

Service

Reviewers mention positive feedback about service, noting it is fantastic and arrives within a few days.... See more

Order

People report positive experiences with order processes that feature fast delivery and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased jeans online after seeking advice from a sales assistant by phone regarding size. Lady was quite correct when I went down a size for Sandwich jeans . Super buy - thank you

Company replied

Rated 5 out of 5 stars

Purchased a lovely waterproof parka in the Black Friday sale. Very pleased with it, practical and stylish. No issues from ordering online to receiving my package.

Company replied

Rated 5 out of 5 stars

I saw an online post for a silver longline gilet, which I liked. I visited the store and the sales assistant was very helpful to me in deciding what size to buy, and spent time with me. I purchased th... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful staff In the cafe, and throughout all the other departments. The premises were spotless. My husband and I had lunch. I bought a beautiful sweater, a staff member picked out a pair... See more

Company replied


Company details

  1. Clothing Store

Written by the company

Logans Fashions, established in the 1970's and has since become not just Northern Ireland's, but the UK's premier store for women's contemporary clothing, where you can find a curated collection of Europe's most stylish brands for womenswear and menswear. Our curated selection for womenswear features EsQualo, MAC Jeans, Naya, My Soul, Summum, Elsewhere, Yaya, Rino & Pelle, and more.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(86)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Service

Super efficient service!

April 8, 2022
Unprompted review
Logans Fashions logo

Reply from Logans Fashions

Thanks, Mags! “Super efficient” is music to our ears. We’ll keep the service running smoothly for you.

Everyone at Logans Fashions

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Rated 5 out of 5 stars

Really Good

Very easy to use system and very quick delivery

March 13, 2022
Unprompted review
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Reply from Logans Fashions

Hi Elle, simplicity and speed—exactly what online shopping should be. Thank you for the kind words!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Excellent advice and delivery received…

Excellent advice and delivery received goods the next day no fuss! Love the dress!

January 4, 2022
Unprompted review
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Reply from Logans Fashions

Thank you, Heather! Next-day delivery and a dress you love? That’s the Logans promise. Enjoy every wear!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Excellent service and the leggings…

Excellent service and the leggings arrived on time and are very pretty They are part of my Granddaughters Christmas present. . Think she will be pleased with them They are a nice quality as well . It was. Easy to use your on line
Thank you
Lozzer

December 6, 2021
Unprompted review
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Reply from Logans Fashions

Hi Lozzer, we’re confident your granddaughter will adore those leggings—delighted they arrived on time and in perfect condition. Thank you for choosing us for her Christmas gift!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Absolutely spot on service .

Absolutely spot on service .. coat was as hoped and as advertised! the prompt posting much appreciated as a speedy arrival. My purchase was was a gift so I’m really grateful for your prompt attention THANKS so much

November 9, 2021
Unprompted review
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Reply from Logans Fashions

Thank you, Julie!

Spot-on service for a special gift is our favourite kind of feedback. Grateful for your trust and custom!

Everyone at Logans Fashions

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Rated 5 out of 5 stars

Great company to deal with

First time using Logans. I ordered some trousers. On arrival they were too big, but exchanging them wasn't a problem. Great customer service!

November 9, 2021
Unprompted review
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Reply from Logans Fashions

Hi Michelle, first-time exchanges should always be hassle-free.

Thank you for giving us the chance to make it right, we hope the trousers are now a perfect fit!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Never disappointed with my orders from…

Never disappointed with my orders from Logan’s. Lovely to deal with.

October 19, 2021
Unprompted review
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Reply from Logans Fashions

Hi Claire, never disappointed is the ultimate compliment. Thank you for your ongoing trust in Logans.

Everyone at Logans Fashions

Rated 5 out of 5 stars

Great service and selection

Ordered a couple of Just White tops in the sale. Great customer service. Kept informed. Very fast delivery and bargain prices. Would certainly buy from Logan's again.

September 8, 2021
Unprompted review
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Reply from Logans Fashions

Thank you for your kind review!

Sale bargains, fast delivery, and great communication, happy to tick all the boxes for your shopping spree!

Everyone at Logans Fashions

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Rated 5 out of 5 stars

Ordered for the 1st time from Logan’s…

Ordered for the 1st time from Logan’s and couldn’t fault them. Website easy to use and service fast & efficient. Spot on!!

June 17, 2021
Unprompted review
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Reply from Logans Fashions

Hi Goldie, first-order perfection is how we love to start relationships.

Thank you for the spot on review! ;)

Everyone at Logans Fashions

Rated 5 out of 5 stars

Delighted to see Logans website up and…

Delighted to see Logans website up and running again. Delivery was brilliant & so easy to order from website with brands displayed. Highly recommend Logans.

May 31, 2021
Unprompted review
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Reply from Logans Fashions

Thank you, Hilary!

Thrilled that the relaunched website and swift delivery impressed you, we’re proud to showcase our brands clearly and deliver brilliantly.

Everyone at Logans Fashions

Rated 5 out of 5 stars

Great service and very fast delivery

Great service and very fast delivery. A1

December 15, 2020
Unprompted review
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Reply from Logans Fashions

Hi Colin,

Thanks for taking the time to leave us a review.

A1 service and speed, thank you for the top marks, and thank you again for your custom.

Everyone at Logans Fashions

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Rated 5 out of 5 stars

Very helpful in answering my queries

Very helpful in answering my queries. Swift delivery. Would have no hesitation in shopping again at Logans.

November 13, 2020
Unprompted review
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Reply from Logans Fashions

Ali,

Thanks for leaving such a positive review!

Swift answers and swift delivery, glad that we’ve earned your repeat business.

Everyone at Logans Fashions

Rated 5 out of 5 stars

Great advice results in great purchase

I had seen Sandwich jeans locally but the size 12 was too big. Having hunted on the internet I found similar style at Logan’s. Instead of being sized 10, 12 , 14 the international sizes were 36,38,40. I telephoned the store and the Sandwich sales lady assured me size 36 would be fine. I’m not a great online shopper and was quite dubious but she was quite right. The jeans arrived 8 days after placing the order and are perfect! Very delighted customer.

July 19, 2020
Unprompted review
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Reply from Logans Fashions

Hi Louise,

Thanks for leaving us such a positive review!

We try our best to provide expert sizing advice in person or over the phone. So pleased the Sandwich jeans (size 36!) were a perfect fit despite the international sizing. Enjoy every wear!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Great service!

April 16, 2020
Unprompted review
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Reply from Logans Fashions

Hi Kat,

Thank you for taking the time to leave us a great review!

Everyone at Logans Fashions

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Rated 5 out of 5 stars

New customer order

Very easy to order online. This was my first experience with Logans Fashions and my parcel arrived promptly even though I live in the UK. Good service & would recommend.

March 24, 2020
Unprompted review
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Reply from Logans Fashions

Hi Lindum,

We always to make every order impressive, but even more so for first order, they should always impress. I am delighted your UK delivery was prompt and seamless.

Everyone at Logans Fashions

Rated 5 out of 5 stars

Delivery and quality more than expected

Parcel was delivered on time and quality of the jacket was better than expected.

Thank you!
A.Mecheva

February 28, 2020
Unprompted review
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Reply from Logans Fashions

Hi A.Mecheva,

Thank you for the fantastic review! Quality exceeding expectations is our goal .... enjoy the jacket!

Everyone at Logans Fashions

Rated 5 out of 5 stars

Should have gone with these guys in the…

Should have gone with these guys in the first place. Unfortunately went with the cheapest and then got let down. Luckily the item required was then reduced during black Friday and in the end turned out to be cheaper! Excellent service and delivery product as described. Great experience wouldn't hesitate using them again.

December 5, 2019
Unprompted review
Logans Fashions logo

Reply from Logans Fashions

The Dingles,

What a wonderful family name! Thank you for giving us a chance to shine and hope to see you ordering again in the near future.

Everyone at Logans Fashions

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