Just finished paying off my logbook loan, really helped me out when I was in a bit of a hole money wise. Was in regular contact with Leo whose responses were always prompt and helpful. Also more than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely happy with my experience with them. I have an awful credit rating, these guys were Extremely helpful. Any missed payments were understood by them. If you need a loan and find it hard to get... See more
Leo was helpful from start to finish on the application process and goes into details clearly, very easy service to use. Thanks
What an experience, such great help from Rob and Leo, very understanding explained details. Very respectful, you are lucky to have such colleagues who are very caring. Thankyou for all your help..... See more
Company details
Information provided by various external sources
Logbook Money offers logbook loans on your vehicle.
Contact info
Douglas House, Ripley Drive, Normanton Ind Est., WF6 1QT, Normanton, United Kingdom
- 0333 24 123 44
- info@logbookmoney.com
- logbookmoney.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service easy to get hold of no…
Good service easy to get hold of no stress what ao ever and kept in contact with me
Through whole process
Great customer service
Great customer service. Wasn’t at all stressful. The whole process was straight forward and they even paid me on a Sunday!!! Highly recommend
Amazing Andrew...
I have just completed paying my loan, It was over 18 months..
As we are all aware things can change in that time, yes..! they did for me. It become more difficult for me financially and I really needed help.
Andrew at logbook loans didn't let me down, he was amazing and very understanding. Due to his help, I was able to pay back my loan without a blemish against me.
You are a credit to the company and the customers that use it. Big thank you I couldn't have gotten through this without your help and support.
Came to rescue when needed funds…
Came to rescue when needed funds quickly following a spell of homelessness, quick service and funds recieved quickly. Super company to do service with and would highly recommend. Yes interest is high but I suppose your paying as nobody else would help. Paid off loan early as now in better financial position but without help from them at start i wouldn't be where i am,Fantastic
Excellent service.
This is not the first time iv used this company they are very professional and act promptly it getting you the loan paid out the same day. The management team are brilliant and will always been there to help should you need it. Brilliant company 5 star
Expensive but then these types of loans always are
Expensive but then these types of loans always are. Had no problems at all over the 18 months and they changed my weekly payments to monthly to make it easier for me to manage. Only gripe I've got is that its nearly impossible to get through to customer support on the phone. I eventually went through new sales who then got someone from customer support to call me back. I'm not really a fan of leaving messages on company voicemails.
The initial process to take out the loan was pretty simple and I had the money in no time. Don't be fooled by the same day money blurb though, this is the same day you have your car inspected and hand over the documents, not the day you apply.
Another small gripe is lack of communication from them. My loan finished a couple weeks ago and I had no communication from them telling me it was paid off (and that I had overpaid a bit), when I'd get my V5 back, etc. They would benefit from sending out annual statements or having an online portal to access your payment history (if they do have one I never found out about it).
Overall not bad.
Very professional service throughout
Very professional service throughout. Helped me when I needed them.
Leo and firoz especially good at there jobs. Always there to support you even if things go wrong. Would highly recommend.
Logbook money is a good company and…
Logbook money is a good company and very helpful, with very understanding staff( in particular Mr Leo). I will recommend Logbook money to anyone.
Andrew was extremely helpful
Andrew was extremely helpful, professional and friendly. The process was extremely easy, the checks were thorough and the communication from Andrew was regular and very helpful - all basis were covered and he was to hand with any questions. Would recommend to anyone looking to use!
Efficient and friendly service…
Efficient and friendly service encouraged me to return for a second free loan. Thanks Rob and Leo.
Excellent from cstart to finish
Great service hassle free would highly…
Great service hassle free would highly recommend these
Immediate and hassle free
Fast, efficient and professional. The whole process involved only 3 phone calls and a meeting to sign the final agreement. From the initial call from them I was paid in only 5 hours. Each of the 3 people I had contact with were concise, friendly and approachable, answering my questions fully.
Excellent service thanks
Quick and easy experience money within minutes excellent service thanks
Highly recommended 5 star
So easy to deal with, and very understanding. CompleteIy semless. I settled early, and it was all confirmed within 10 mins. Would definately recommend
A great experience from start to…
A great experience from start to finish. Super responsive and supportive, customer service has been fantastic. I would highly recommend this company.
Satisfied
From startvto finish . I dealt with Rob Davidson and he was very considerate & helpful and the whole process was simple & efficient.
Very easy and straightforward
Very good service
All the staff members I've spoken too are very friendly and helpful, don't make you feel uncomfortable. Easy service to use, they don't push you to take out more than you want.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








