Logbook Money Reviews 

173
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Rob was great not pushy at all gave me time to decide what I wanted to do very easy process, which has helped me out of a jam when I needed lump sum straight away rather than having to save up my wage... See more

Rated 5 out of 5 stars

Just finished paying off my logbook loan, really helped me out when I was in a bit of a hole money wise. Was in regular contact with Leo whose responses were always prompt and helpful. Also more than... See more

Rated 5 out of 5 stars

Extremely happy with my experience with them. I have an awful credit rating, these guys were Extremely helpful. Any missed payments were understood by them. If you need a loan and find it hard to get... See more

Rated 5 out of 5 stars

What an experience, such great help from Rob and Leo, very understanding explained details. Very respectful, you are lucky to have such colleagues who are very caring. Thankyou for all your help..... See more

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Logbook Money offers logbook loans on your vehicle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(173)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

All the staff members I've spoken too are very friendly and helpful, don't make you feel uncomfortable. Easy service to use, they don't push you to take out more than you want.

November 11, 2021
Unprompted review
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Rated 1 out of 5 stars

If I could give a 0 star I would

If I could give a 0 star I would
Don’t deal with this company they are loan sharks looking to make a quick bonus off people who are struggling
They by pass checks to get it secured against your car
You will get a loan that u will repay 3 times the loan amount or they will threaten to take your car!
Be warned people don’t be fooled by Paz Leo or Rob

Don’t be scammed by these cowboy loan sharks

November 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Basically loan sharks that should be banned

They will hand out loans before even confirming if your able to to afford to pay it back! You will get a loan for a £1000 and pay back over £3000! They are thriving off people not being able to pay back especially during the pandemic so they can seize your car for a profit!

They also send bailiffs without the court paperwork for the seizure! This company should be looked into by watchdog and trading standards

They sound nice will your signing up then there attitude changes

Reported to trading standards!

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

Started off excellent great customer…

Started off excellent great customer service £2000 loan on my car for £6000 nearly back paid off nearly £4500 fell behind becoming mentally ill and getting told I would be rung back received nothing at all but they said I had one call back LIES this company only care about themselves well as for today I paid off £4500 and bully boys just turned up at my house and taken the car and even had the cheek to say if it doesn’t reach value at auction they will be coming back for more!! Leo just likes seeing the vulnerable at there lowest staying on phone just trying to make things worse nice when you’re paying them but become bullies when not paid not that £4500 for a £2000 loan wasn’t enough at the time just turn up n take everything you own stay well clear unless you like paying crazy amounts do not care about you really just you’re money not that they ain’t making enough loan sharks got the recorded calls which I will be posting up soon on there social media so you can all see the link to YouTube to actually see how these work before you actually fall into there we care about you garbage

September 20, 2021
Unprompted review
Rated 4 out of 5 stars

Good from start till finish

Good from start till finish. No problems at all cheers. Like to say thanks to Leo for going that extra mile 👍🏻

September 9, 2021
Unprompted review
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Reply from Logbook Money

Hi Bob, thank you for taking the time to leave us a review. We pride ourselves on going that extra mile so its great to see its appreciated. :)
Thank you
Logbook Money

Rated 5 out of 5 stars

I found Logbook on Google and was…

I found Logbook on Google and was explained the process and there was no over selling to me by the Agent.

August 17, 2021
Unprompted review
Logbook Money logo

Reply from Logbook Money

Hi Stephen, thank you for your 5 stars and review :)
Your comments like everyone else's mean a lot to us. Let us know if you need anything.
Thank you
Logbook Money

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Rated 5 out of 5 stars

easy to apply and quick transfer

easy to apply and quick transfer all staff i spoke to was very friendly and professional

August 12, 2021
Unprompted review
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Reply from Logbook Money

Thank you for your great review Miss Thompson. We are so pleased we could help.
Thanks
Logbook Money

Rated 5 out of 5 stars

It was a,wonderful easy process

It was a,wonderful easy process. Got me out of a difficult situation in no time at all. Now my life is sorted again. From the start to finish, everyone was professional, approachable and easy to deal with. i cannot thank them enough and would definately use again. Thank you all!

June 29, 2021
Unprompted review
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Reply from Logbook Money

Thank you so much for your lovely words Elaine. We are so pleased we could help you. If you need any further assistance please let us know. :)
Thanks
Logbook Money

Rated 5 out of 5 stars

All the staff I spoke too were lovely

All the staff I spoke too were lovely, treated me with the courtesy I expected. Very up front with everything, could not fault them..

Thank you...Shannon B

June 29, 2021
Unprompted review
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Reply from Logbook Money

Hi Shannon, thank you for taking the time to leave us a review. We are so pleased we could help.
Thanks
Logbook Money

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Rated 5 out of 5 stars

My loan

It was so easy a process and quick the people were very friendly

May 14, 2021
Unprompted review
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Reply from Logbook Money

Hi Ian thank you for your kind words! We do pride ourselves in our customer service so this is great to hear, thank you. If there is anything more we can help with, please do not hesitate to get in touch.
Thanks
Logbook Money

Rated 5 out of 5 stars

Quick and painless

If you have no choice sometimes to use sub standard lending then I would highly recommend them, although it’s a high interest rate, it was quick and painless throughout the process. Obviously I hope I’m never in the situation that I have to use it again but if I have to one day, I will definitely be back

May 12, 2021
Unprompted review
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Reply from Logbook Money

Hi Clive, thanks for taking the time to leave us a review. We are glad we could help :)
Thanks
Logbook Money

Rated 5 out of 5 stars

thank you for your guided help

thank you for your guided help in getting the loan i could,nt have dealt with such nicer people through out the process in getting the loan with you look forward to repaying this on time

May 6, 2021
Unprompted review
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Reply from Logbook Money

Hi Peter, thank you so much for taking the time to leave us this fab review! We are so pleased we could help and you've been an absolute pleasure to deal with. If you need anything further from us, please do not hesitate to get in touch.
Thank you

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Rated 5 out of 5 stars

Very helpful and friendly

April 29, 2021
Unprompted review
Logbook Money logo

Reply from Logbook Money

Hi John thank you for your 5 stars and review :)
Your comments like everyone else's mean a lot to us. Our team sure know their stuff and as you say are a pleasure to deal with. Let us know if you need anything further.
Thank you

Rated 5 out of 5 stars

Good team

Good team , when I've needed help they always provide a professional service over the phone, friendly and polite.. take my hat off to this company 10/10 in my opinion .. great job !

April 23, 2021
Unprompted review
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Reply from Logbook Money

Hi Glen, thanks for taking the time to leave us a review :)
We have always valued your custom and are so pleased we could help.
Thank you

Rated 5 out of 5 stars

Nice and easy

Nice and easy, quick payment, very helpful staff 5⭐️⭐️⭐️⭐️⭐️

April 21, 2021
Unprompted review
Logbook Money logo

Reply from Logbook Money

Hi Marc, thank you for the 5 stars!
We are so pleased we could help you.
Thank you

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