Rob was great not pushy at all gave me time to decide what I wanted to do very easy process, which has helped me out of a jam when I needed lump sum straight away rather than having to save up my wage... See more
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Just finished paying off my logbook loan, really helped me out when I was in a bit of a hole money wise. Was in regular contact with Leo whose responses were always prompt and helpful. Also more than... See more
Extremely happy with my experience with them. I have an awful credit rating, these guys were Extremely helpful. Any missed payments were understood by them. If you need a loan and find it hard to get... See more
What an experience, such great help from Rob and Leo, very understanding explained details. Very respectful, you are lucky to have such colleagues who are very caring. Thankyou for all your help..... See more
Company details
Information provided by various external sources
Logbook Money offers logbook loans on your vehicle.
Contact info
Douglas House, Ripley Drive, Normanton Ind Est., WF6 1QT, Normanton, United Kingdom
- 0333 24 123 44
- info@logbookmoney.com
- logbookmoney.com
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Hasn’t replied to negative reviews
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Start to finish they have been great…
Start to finish they have been great Leo has always been great until the female started to call for payment and she was cheeky and nasty, I have used this company for 2 years and always found them helpful but will not be using again

Reply from Logbook Money
Log Book Money was very efficient…
Log Book Money was very efficient pleasant and helpful would recommend to anyone that needs help

Reply from Logbook Money
Very easy and satisfied with the help…
Very easy and satisfied with the help etc I received
Great team who offered me great advise
Really happy with level of service I have got from these guys.
The process was straightforward.
The process was straightforward.
I will recommend your company to friends and family.
Brilliant communication
Brilliant communication, Rob explained the process and then terms very professionally. Passed over to Dave who came to finalise my details on my door step with in a matter of hours. Coleen was very friendly, professional and efficient when finalising my loan. Exactly what I needed considering my circumstances! Great team thanks
Laugh at your expense
Andrew Gardiner and Leo between them are absolutely disgusting characters. Andrew who is the MD laughed down the phone at me when I explained the reason I was behind my payments was a death in the family and my mental health. Leo threatened me on a recorded phone line also.
Stay away from these people, I am taking this to an ombudsman, the FCA & Trading Standards because companies like this shouldn’t exist.
Don’t be fooled by the niceness at the start, that all changes when you sign the dotted line.
UPDATE: Paul from the complaints department. Very difficult to deal with also. Having to chase a subject access request with little joy.
Everything simple and easy from start…
Everything simple and easy from start to finish
Avoid at all cost
Customer service was top notch during the loan process. I unfortunately hit financial difficulty and the companies true colours and morals were shown. Absolutely no help, just pressure to make repayments. They then came and took my vehicle without any notice with all my belongings in, and even sent my vehicle to auction with all of my personal items in. I am still fighting to get my work tools and personal items returned one year on and it is now in the hands of the ombudsman. Their management team are arrogant and entitled, with absolutely no people skills. Not a good word to say about these thieves.
Very friendly staff
Very friendly staff, quick and straight forward service.
Needed help with Christmas this year so…
Needed help with Christmas this year so contact log book money.the staff were very friendly and helpful .I got paid out very quickly too .
Seriously do not use this company
Seriously do not use this company, they are the definition of money sharks. If you're desperate for funds, don't use them. You will be worse off when using them. Their business is based on one thing... taking advantage of people at their most vulnerable, whether it's through their own mistakes or misfortune. The owner (AG) owns sports cars, goes on lavish holidays and all at the expense of the customers he serves. Find a good review written from a customer that hasn't been written straight after them approving funds. There won't be many. From the bottom of my heart, if you are an employee there, I realise that maybe it's just a job for you, or may be even you don't care, but this business is the sewer of all business types. If you can't recommend using this place to your nearest and dearest then how can you work at a place like this. Please please don't use them, please please don't work there, please please just think before you apply. Please please the owner, you've built a business on the back of people's vulnerabilities, do yourself a favour and use the money you've earnt to go and do something good for society
I give full stars to logbook moneys…
I give full stars to logbook moneys team Leo I dealt with always a big help
First class service throughout entire…
First class service throughout entire process. Polite staff and speedy service.
Great customer service was quick and…
Great customer service was quick and straightforward couldn’t of been happier would definitely recommend
Excellent company to deal with
Excellent company to deal with, customer service first class! Nothing was to much trouble, I found wil to be extremley helpful. Will be reccomending them to family and friends!!
Excellent sevice
Professional service.
Minimal hassle, quick service and good communication.
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