Logiscenter Reviews 

60
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great product, good prices and very efficient and friendly staff member Dominic who called me to sort out the vat charges.

Company replied

Rated 5 out of 5 stars

They were extremely efficient in sending out the two u-blox parts I needed for my tractor autosteer project. I would also like to personally thank Dominic McGraw for taking the time to phone me a... See more

Company replied

Rated 5 out of 5 stars

Logiscenter (specifically Nicole) have been a delight to work with. We had an urgent project that we needed to source items for and she was extremely attentive to our needs as well as keeping us infor... See more

Rated 1 out of 5 stars

Extremely poor customer service, emails ignored. Have been due a refund of a large sum of money since August and I am being told by the staff member I have been dealing with this whole time (listed as... See more

Company details

About Logiscenter

Written by the company

Logiscenter has been a leader in the sector of Automatic Identification and Mobility since it was established in 2008. We are a global business, ,offering our customers the most extensive, tried and tested selection of Barcode, RFID, Access Control and Point of Sale equipment and services. Our product catalogue covers the main categories in the sector and we have years of experience with the leading manufacturers, such as Datalogic, Honeywell, Elo, Getac, Panasonic, Impinj, etc. The Logiscenter technical team makes it their mission to advise you on the correct technology and manufacturer that best suits the needs of your business. We are here to help! Whether it’s for large project installations for hundreds of devices, or questions regarding a simple reader or roll of labels. From our central offices our international team serves customers from all over the world every day.
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CALL THE EXPERTS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.5

All reviews

(60)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Logiscenter logo

Reply from Logiscenter

"Hello, Peter. We appreciate your comment about our company.
If you need anything else, do not hesitate to contact us.

Thank you so much and best regards.

Logiscenter.

Rated 5 out of 5 stars

Excellent customer service

I ordered a printer for our POS connected with Shopify. After my order on-line I received a call helps me to confirm that I choose a machine with the right parameters. The printer came very soon and it works perfectly. I highly recommend.

May 25, 2023
Logiscenter logo

Reply from Logiscenter

Dear Customer.
Thank you for taking the time to share your experiences with us.
We are glad that you were satisfied with our service.

Have a great day and best regards.

Logiscenter.

Rated 5 out of 5 stars

My query was dealt with within the hour

We ordered the wrong product and Shane very quickly advised us on the correct one and helped us return the original device.

August 28, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.

Thank you and best regards.

Logiscenter.

Rated 5 out of 5 stars

Excellent

Really positive interaction as always

June 21, 2023
Logiscenter logo

Reply from Logiscenter

Dear Customer.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.

Thank you and best regards.

Logiscenter.

Rated 2 out of 5 stars

No customer service

Everything great up until the point of sale. Absolutely no customer service, replies to emails, phone calls since payment

April 30, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.

Thank you for your comment and best regards.

Logiscenter.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. I received a phone call to confirm my order was the correct product for my use case.

April 26, 2023
Logiscenter logo

Reply from Logiscenter

Dear Adam.
Thank you for taking the time to share your experiences with us.
We are glad that you were satisfied with our service.

Have a great day and best regards.

Logiscenter.

Rated 1 out of 5 stars

Never replied to my mail

Never replied to my mail. The scanners they sent out wouldn't work. I ask for assistance and never heard back. I spent €500 in scanners that I can't use.

October 9, 2022
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.

Thank you for your comment and best regards.

Logiscenter.

Rated 5 out of 5 stars

Prompt replies

Prompt replies, prompt deliveries!

February 15, 2023
Logiscenter logo

Reply from Logiscenter

Dear James,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.

Best wishes,

Logiscenter.

Rated 1 out of 5 stars

I requested an RMA in October 2022 for…

I requested an RMA in October 2022 for 3 products and a further request in February for a 4th. Despite numerous requests by email and phone these items have NOT been collected. Service deplorable.

April 25, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.

Thank you for your comment and best regards.

Logiscenter.

Rated 1 out of 5 stars

Faulty product and refusal to repair or replace

Product supplied was faulty, after returning the print head they said the product was damaged by ourselves rather than a faulty product. Once they refused to replace or repair, I asked for the product back and never received it. Logiscentre effectively charged €350 for absolutely nothing. Don't expect any sort of customer service.

May 31, 2022
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
1 691 7334 or sales@logiscenter.com
We hope to improve little by little and count on you in the future.
Thank you for your comment and best regards.

Logiscenter.

Rated 1 out of 5 stars

Order placed in October 2022

Order placed in October 2022, payment deducted from my card immediately. Still not delivered by March 2023, 5 months later. Not getting useful responses by email.

October 21, 2022
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
1 691 7334 or sales@logiscenter.com
We hope to improve little by little and count on you in the future.
Thank you for your comment and best regards.

Logiscenter.

Rated 1 out of 5 stars

Telesales person mislead us on product…

Telesales person mislead us on product availability and then short shipped us without prior advice which caused us delay and grief with our customer. We've since found a more reliable supplier. We won't be going back to Logiscenter.

March 28, 2022
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry to hear about your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.

Thank you for your comment and best regards.

Logiscenter.

Rated 1 out of 5 stars

Bad communication

Good product but luck of reply for months on the incorrect invoice/amount charged issue. Very frustrating

March 27, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry to hear about your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.
Thank you for your comment and best regards.

Logiscenter.

Rated 5 out of 5 stars

SATISFIED CUSTOMER

EASY TO USE WEBSITE
DETAILED DESCRIPTION OF PRODUCTS
FAST ORDER PROCESSING
COMPETITIVE PRICES

March 22, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.

Thank you and best regards.

Logiscenter.

Rated 5 out of 5 stars

Great phone support

Great phone support, fast delivery, even a phone call prior to dispatch asking if I needed a UK cable ( I did, based in Ireland). Products are very good quality

March 8, 2023
Logiscenter logo

Reply from Logiscenter

Dear Vincent.
Thank you for taking the time to share your experiences with us.
We are glad that you were satisfied with our service.

Have a great day and best regards.

Logiscenter.

Rated 1 out of 5 stars

Delayed delivery

Delayed delivery, having been told it would ship in 1-3 days. Would not use again if you're in a hurry for something. Poor and slow customer service email response times also.

February 14, 2023
Logiscenter logo

Reply from Logiscenter

Dear customer,
We are very sorry for your bad experience with us.
If we can help you in any way, please do not hesitate to contact us.
We hope to improve little by little and count on you in the future.

Thank you for your comment and best regards.

Logiscenter.

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