LogoSportswear Reviews 102

My experience has been super negative. The company does not care about the customer. They got my Utah address wrong (Utah addresses are line graph points, 316 N 34 W) . Even my surname was wrong . Totally different. They blame me for the mess but I have worked with e-shopping for decades. I ordered my hat at the beginning of July but FedEx took its time . Then I found out, from FedEx, that the address was wrong. FedEx couldn’t change the address and so They sent it back to Connecticut! The problem is that I live in Europe and now I have to pay 53 bucks for shipment to Europe even though though I already paid for shipping to Utah. They sent me a link to pay for the shipping, which is their fault , but the link is a 403 Forbidden Error

Love LogoSportswear! Margaret N was great. I had an issue with some hats that I wanted as samples for my team and she handled it immediately! Thanks. Love the quality of the products. BAK

I bought a second set of shirts. Love the design, service, and convenience...I will be ordering more again soon!

I order everything for our company here. Great products, great quality, great pricing.

I do not recommend trusting this company with your promo products. I ordered through them because they offered two-color printing on a product I wanted to buy. It was a lot more expensive than a competitor. But I wanted 2-color print. They emailed me way after I had any other option and told me they can only do 1-color print.

I explained why this was such a bummer and asked if they could price match. The team didn't acknowledge why this was so frustrating and wrote me off pretty much.

Really bad experience and I won't ever order from them again.

High quality work.

Great shirts.

Purchased 30 shirts for a surprise party. Not a rush. Shirts are printed horribly. Letters were not clear, misaligned, dull and not at all worth the price. Go elseqhere

I’ve been ordering from LogoSportswear for years, and they never disappoint! The quality of their products is consistently excellent, whether it's custom apparel or accessories. The website is super easy to navigate, making the whole customization process a breeze. Their customer service is always top-notch—friendly, quick to respond, and incredibly helpful. I also appreciate how easy it is to track my orders, and they always arrive faster than expected. Overall, LogoSportswear has been my go-to for custom gear, and I’ll continue to order from them for years to come!

We are very happy with the finished product. It arrived within several weeks of ordering and is exactly the quality and style we had hoped for. The company was very communicative and careful during the design process to ensure our products were customized according to our requirements. We are thrilled with the finished product and plan to place a much larger order for our entire staff. Comparing their work to other websites we feel they offer a great product at a wonderful price point. We highly recommend this company and will certainly buy again.

I ordered 2 “Heavy blend” sweatshirts and I got 2 sweatshirt with very thin and poor material. I am not satisfied and very disappointed. They offered me a 15% discount but I will never use it because I don’t want to waste other money.

Working with this company was super easy and their website was easy to upload the image for the hoodies I wanted made. The quality of the shirts were amazing. The prints was perfect and I loved how fast I got my order. This company is 10/10 highly recommended

We worked with a Rep for our bulk order for our league's uniforms/parent support shirts. She ensured that I was picking the correct design and product for the needs of our order. We had additional orders and she was very prompt to complete these for us. We have used this company for orders before. Everyone notices the quality of our products. I would definitely recommend using this for your sports team needs.

Website is very easy to navigate, with a wide variety of caps and logos. Unlike most of their competitors, they offer one-off customized caps. The pictorial representation of my custom created design does not do justice to the quality of the product I received. The product was shipped and arrived sooner than was expected. I plan on being a repeat customer as soon as I come up with a new concept.

This was my first experience with LogoSportswear. Our running team ordered personalized visors from them and we were quite pleased with the finished product. One of the visors had a small glitch in the lettering and they sent us a free replacement as soon as we told them. Customer service doesn't get much better than that!

Their dri-fit polo has a great fit and is very comfortable. It's a wonderful way to display our company's logo.

I ordered 8 bucket hats for myself and my friends for a one week cruise bday celebration. The logo in one of them was printed wrong and they contacted me to make sure I knew they were redoing it. I was afraid the order was not going to make it on time for our trip but their customer service was extremely nice and helpful, and they made sure i got them on time. The hats are super soft, colorful and the logo looks amazing. They look so good and I can’t wait to wear them!

The order from LogoSportswear was seamless! The website was intuitive, the pullover jackets we ordered looked even better in person and they arrived right on time. I also felt like the bulk rate pricing we received was an excellent value. The baseball team loves the pullover jackets!! 02/14/2023

Poor customer service!
My new company gave me this website to order work uniforms. One of the items was a $42 jacket. I ordered an XL because that's my normal jacket size. Well it was too big.
I called the company & asked if I could return & exchange it for a LG. They said absolutely just send it to this address with a note that has my name, order# & reason for return. I asked again, "That's all that's required?" I got a simple, "Yes, that's it."
It cost me $15.72 to return it (which I gladly paid) and today I get an email requesting another $11.81 to send it back. I called the company but they don't care. I asked them to replay the phone conversation & they weren't interested. They just reiterated they're return policy that was never given to me.

So I paid $27.53 to exchange a $41.99 jacket!

Spent ages designing a jacket with artwork. They then added $113 dollars for shipping to UK. For a jacket!
Bunch of sharks hiding prices until you are right near end of the e-commerce journey. Avoid.
Cheaper for me to pay Trump to collect for me.....

Update:
A manager contacted me providing a credit on my entire order. I did not ask for this, so I believe this says a lot about the company. I have upgraded from 2 Stars to 4 Stars, since the manager made it right.

Original:
Design team member was great.
Nike shirt is fit/color and meets my expectation
The logo looks good, but they used an outline that makes the logo look weird from different angles. (shimmers when viewing or when light hits it)
The first response from customer service was that the wording was small, so that required the outline and why it was visible around the words.
This changed to the entire logo needed an outline, b/c they stated that the logo had fine details. This was after i sent additional pics showing that the outline was visible around the entire logo.
I can not understand why they could not have sent me an email stating that the logo has too much detail, thus, we will need to use an outline that may be visible. Thus, i would have cancelled the order.
Is this type of customer service too much to ask?
I do not think so.
$70 for a logo shirt that does not meet expectation was not a good experience/buy for me.
Look for another vendor for custom printed logos.
Company is only offering a discount on a future order.
No thanks, I will search for a better custom printed logo vendor