Loints of Holland Reviews 1,432

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent leather, comfort, and stylish designs. Many people appreciate the durability and longevity of the shoes, with some owning pairs for many years. The customer service is frequently highlighted as extraordinary, with efficient communication and a caring approach to resolving issues. Reviewers also commend the swift and prompt delivery service, making the overall purchasing experience smooth and satisfactory. However, some customers experienced issues with courier services in certain regions, leading to delays. A few other people also felt that the product received did not always match the photos online, particularly regarding color or fit, and some expressed dissatisfaction with how quality issues were addressed.

What people talk about most

Product

People report positive experiences with the product, consistently praising the styles, comfort, and high... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality materials, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and swift... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as great, outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best website for quality shoes. High quality leather, great comfort, trendy shoe models and large choice of colors. Top-notch customer service, I've been in contact with Ronald, he is very kind and he... See more

Company replied

Rated 5 out of 5 stars

Sincerely ? The best shoes i ever had in my entire life ( and I have hundreds of pairs ) Everything is perfect : the sole ( thus the comfort ) the size ( your foot is never sore inside ) the design (... See more

Rated 5 out of 5 stars

I love these shoes: they’re supremely comfortable, sustainable, well made, stylish in a quiet but exciting way, the colours rock, and they fit my giant feet (size 42) really well. If I could, I’d buy... See more

Company replied

Rated 5 out of 5 stars

I love this company’s shoes! I have so many other shoes that I now never wear since discovering Loints of Holland! I broke my toe two months ago and the only shoes I can wear now are “Loints of Hollan... See more


Company details

  1. Shoe Store

Written by the company

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Loints make lovely boots

After an initial delay, Loints have been very helpful about the return of boots, which, though beautiful, are not right for my wide feet. I have several other pairs of Loints boots and I love them as they were instantly comfortable and beautifully made.

August 29, 2024
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Rated 5 out of 5 stars

Perfection

Exactly what I was looking for. Versatile for casual or dressy. The red inner sole is a unique touch. Comfortable and cushiony with arch support. Delivery was fast (1 week) especially coming from overseas to US.

August 20, 2024
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Rated 5 out of 5 stars

Excellent customer experience

Points of Holland communicated very well as to the status of my sandals as they made the trek across the sea. Shipping was prompt. The sandals are just as pictured. I’m sure I will appreciate their comfort as I begin to wear them.

June 14, 2024
Rated 4 out of 5 stars

Lovely shoes

Easy to order and delivery was very prompt. The shoes are absolutely beautiful and the quality is very good. However, I have a huge blister on my heel from the first wear so I will be using my shoe stretchers before I wear them again. It seems that the inner seam is quite stiff when the shoes are new.

June 5, 2024
Rated 1 out of 5 stars

The package has not arrived. ARRIVED TODAY

The package has not arrived.

Package arrived today; the shoes are wonderful. Your customer service person worked hard to find this package; I had given up hope. I'm thrilled to have the shoes and plan to buy from Loints of Holland again! Thank you Customer Service! 5 Stars! 6/18/24

May 21, 2024
Loints of Holland logo

Reply from Loints of Holland

Thank you so much for your patience and trust Sandra. Now it's time to enjoy your new shoes! Ronald

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Rated 4 out of 5 stars

Shoes arrived super quick, but in wrong size

My shoes arrived super quick! Thanks a lot! The quality of the leather is superb. However, I ordered a size 40, in fact I have received a size 41 which I discovered only later. At the outside sole the size has been burned off, so that it was no longer readable. At the inside upper leather was print with 40. The inside bedding however, revealed the real size 41 correlating to the outer sole. So I feel somewhat cheated about the size.

December 28, 2023

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