I ordered a kitchen faucet from Lomazoo through bol.com, and it arrived right on time. After unpacking it, it was damaged. When I returned the faucet, I immediately received an email from Lomazo... See more
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See what reviewers are saying
Great delivery, very fast also and they delivered in my appartment (I live 3 high). Furthermore it’s a good quality for a good price!
The items we ordered from Lomazoo are good and sturdy. We only had a slight issue with delivery as the website showed available, but later we found it was out of stock and we had to cancel and re-orde... See more
Company replied
We ordered 2 mirrors to be delivered in Spain. There were some issues with the Spanish transport company. The Lomazoo team was very friendly and helpful and really did everything to help us. We receiv... See more
Company replied
Company details
Contact info
Daltonstraat 35, 3316 GD, Dordrecht, Netherlands
- 085-0044944
- support@lomazoo.com
- lomazoo.com
4.5
Excellent
1K reviews
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sink is beautiful and suits…
The sink is beautiful and suits perfect. It was easy to install and works perfect. The sink came home a little bit later than we expected.
July 24, 2025
Unprompted review
Really nice round mirrors
Really nice round mirrors, exactly as presented. Now mounted in my bathrooms. Delivered on time, no damage.
July 14, 2025
Unprompted review
Reply from LOMAZOO
Thanks Anna-Lena!
I received the order in time
I received the order in time, in perfect condition and best shape. It was a mirror so very fragile, however very good delivery. I haven't hang it yet, but the product is of an amazing quality.
July 4, 2025
Unprompted review
Reply from LOMAZOO
Thanks!
Just good
Just good stuff and delivery as promised. Question for now is how they will act i cade of serviceparys deliveries...?
June 24, 2025
Unprompted review
Reply from LOMAZOO
We're happy to help in case of any questions. Please send us an email via support@lomazoo.com if needed.
Easy to purchase
Easy to purchase, quick to deliver and cheap. Perfect for my use !
June 23, 2025
Unprompted review
satisfied customer
I did have damage to one of the two mirrors, I contacted them and they responded very quickly and came up with a suitable solution.
June 23, 2025
Unprompted review
I really like the mirror, but...
I really like the mirror, it has all the needed options and looks very stylish. However, my mirror arrived with damage - there is a dark line inside the glass.
I didn't file for a return, though, because it's very hard to bring a huge mirror to a special point, which is very far from me.
June 11, 2025
Unprompted review
I chatted with a real person
I chatted with a real person which is not always the case anymore. I got great instructions and could continue with the installation. Very happy customer!
June 6, 2025
Unprompted review
Reply from LOMAZOO
Dear Floor,
Thank you so much for your kind words! We're happy to hear that our team could assist you directly and clearly — personal service is something we truly value.
Great to know the installation went well. We appreciate your trust and hope to welcome you again in the future.
Kind regards
Team LOMAZOO
Was quickly send to my place and the…
Was quickly send to my place and the product is of a very good quality
May 13, 2025
Unprompted review
Fast shipping
Fast shipping, reliable, good package, great communication, recommended, thanks.
May 7, 2025
Unprompted review
The product has been delivered in time…
The product has been delivered in time & operational
April 20, 2025
Unprompted review
Bathroom faucet
First the product looked very good. The price was good and the selivery was fast
April 19, 2025
Unprompted review
Reply from LOMAZOO
Thanks!
Reply from LOMAZOO
Thanks!
Customer service stalling tactics
I bought a bathroom mirror from Lomazoo over two months ago, and it arrived with a chipped corner. I contacted them immediately, sent all requested photos, and then they stopped responding, claiming my emails were “lost” and delaying their replies — clearly using stalling tactics so I’d give up. On top of that the product is very poor quality.
Avoid this store.
March 1, 2025
Unprompted review
good company ordered two beautiful…
good company ordered two beautiful mirrors. only too bad one broke afterwards🙈. so quickly order a new one
April 10, 2025
Unprompted review
I love it
I love it, it is functional and beautiful and also very easy to use.
I would appreciate it if your communications were in English, not Dutch.
April 9, 2025
Unprompted review
Easy fit and good quality
April 1, 2025
Unprompted review
Reply from LOMAZOO
Dear John,
Thank you for your kind review! Great to hear the installation was easy and the quality met your expectations.
We hope to see you again soon at LOMAZOO.
Best regards,
Team LOMAZOO
Fantastic customer service
We ordered 2 mirrors to be delivered in Spain. There were some issues with the Spanish transport company. The Lomazoo team was very friendly and helpful and really did everything to help us. We received the mirrors today. Examplary customer service! A big thanks to the Lomazoo team!
March 24, 2025
Unprompted review
Reply from LOMAZOO
Dear Andrès,
Thank you very much for your kind words. We're sorry to hear there were some issues with the local delivery, but we're glad we could support you throughout the process.
Great to hear that the mirrors arrived safely and that you're happy with our service — we really appreciate your feedback.
Best regards,
Team LOMAZOO
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