The London Mint Office Reviews 

11,455
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,433 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and top quality products, noting that beautiful commemorative items arrive promptly and in pristine condition. Consumers also highlight the helpful, polite, and professional staff members, describing their phone interactions as pleasant, informative, and engaging. However, some reviewers were not happy with unrequested items being sent unexpectedly and dealing with persistent sales calls. A few people also mentioned concerns regarding unwanted deliveries and certain company practices. Some customers additionally noted issues with delayed packages or receiving parcels slightly later than expected.

What people talk about most

Product

Customers had positive experiences with product, expressing delight over the beautiful items, fast delivery,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals and... See more

Service

Users describe positive interactions with service, highlighting top notch assistance, prompt delivery, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their polite, friendly, and helpful... See more

Quality

People report positive experiences with quality, expressing delight over stunning designs, mint condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a nice young man called Derrick (hope I didn't spell it wrong) who was polite,friendly and helpful. We did the business part of the job then he spent extra time just having a friend chat. I... See more

Company replied

Rated 5 out of 5 stars

I couldn't believe how quickly and efficiently you got the Marylin Monroe coin to me, God I was astonished at the quality and effevesense of the presentation of such a beautiful coin and packaging... See more

Company replied

Rated 5 out of 5 stars

I had this item bought for my upcoming birthday, when I saw the email I thought it would make an excellent companion to the S. S. Cairo coin set I had previously purchased, thanks for giving me the op... See more

Company replied

Rated 5 out of 5 stars

All good, lovely product and well presented/packaged. Only down side, recieved telephone call, email, text message with 24 hours of receiving coin. Hardly time to enjoy the item, feels a little exc... See more

Company replied


Company details

  1. Coin Dealer
  2. also in
  3. Collectibles Store

About The London Mint Office

Written by the company

 

About The London

Mint Office

 

Putting history in your hands! Whether you’re an avid numismatist or just beginning your coin collecting journey, The London Mint Office is here to help you discover stories of the past, and enhance your collection through the art of coinage.

We are a trusted and respected partner for a large number of British coin collectors, and The London Mint Office has become one of the leading sources in the numismatic community through long grown partnerships with major mints and national banks from across the globe.

Visit Our Website Contact Us
Why Collect with Us?

• Exclusive Access: Gain access to a wide range of exclusive and limited-edition coins, sourced from renowned mints around the world.

• Expertise and Guidance: Benefit from our deep understanding of numismatics. Our specialists are here to provide insights and advice on building a meaningful collection.

• Community Engagement: Join a thriving community of like-minded enthusiasts. Participate in events and discussions that celebrate the art and history of coin collecting.

Frequently Asked Questions
Our Commitment to Collectors

Coin collecting is an age-old hobby that has fascinated mankind for centuries. With unrivaled expertise in the numismatic world, we are committed to offering unique and timeless pieces that are sure to not only enhance your collection, but knowledge too! Whether you're looking for rare and historic pieces, or simply wish to explore the beauty and diversity of minted coins, our expert team is here to guide you every step of the way.

Learn & Discover

The London Mint Office Guarantees

Whether it’s a new issue commemorative or a historic gold sovereign, you can be assured that the quality, craftsmanship and authenticity of each individual coin or medal you purchase with us is guaranteed.

At The London Mint Office, we pride ourselves on being able to offer our customers the very best in collectable coins from both the modern and ancient worlds. Equally, we pride ourselves on the quality of each and every item we sell.

Every purchase you make is covered by our 14-day No Quibble Money Back Guarantee. This means that if for any reason you are less than satisfied with any purchase from us you can return it within 14 days and we will offer you a replacement (subject to availability) or a full refund, no questions asked.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(11,455)

1,373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience

July 15, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Irina

Thank you for your excellent review! We're delighted to hear you had an excellent experience with The London Mint Office. Your kind feedback is greatly appreciated.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

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Rated 5 out of 5 stars

Excellent service

Excellent service

July 10, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Michael

Thank you for your wonderful review! We're delighted to hear that you received excellent service. Your feedback means a great deal to us.

Have a fantastic day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Spoke with Alison today

Spoke with Alison today , very helpful and very professional

July 14, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Peter

Thank you for your wonderful review! We're delighted to hear that Alison was so helpful and professional during your conversation. We'll be sure to pass on your kind feedback to her. We truly appreciate your support and look forward to assisting you again in the future.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

First class as always thank you 🙏

First class as always thank you 🙏

July 1, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi David

Thank you for your wonderful review! We're delighted to hear that you continue to have a first class experience with us. Your continued support means a great deal, and we look forward to assisting you again in the future.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

The team were very helpful and I would…

The team were very helpful and I would recommend the team to everyone.

July 14, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Jason

Thank you for your kind review! We're delighted to hear that our team was so helpful and that you would recommend us to others. Your feedback is greatly appreciated.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

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Rated 4 out of 5 stars

All Great Delevery service

All Great Delevery service

July 14, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Santoga

We're glad to hear you had a great delivery experience! We appreciate your positive feedback.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Excellent serviceTop National Memoral gift!

Excellent service, quality of item and prompt delivery. Thank you.

July 9, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Michael

Thank you for your kind review! We're delighted to hear you were happy with our service, the quality of your item, and the prompt delivery. We really appreciate your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 4 out of 5 stars

All good as always

All good as always

July 8, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Martin

We're so glad to hear that everything was good as always! We truly appreciate your continued support and positive feedback.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

A well packaged coin of the highest…

A well packaged coin of the highest quality.

July 8, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Simon

Thank you for your kind review! We're delighted to hear you were pleased with the quality of your coin and that it arrived safely packaged. We appreciate your support and hope to assist you again soon.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

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Rated 5 out of 5 stars

Delivery service

July 9, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Kailas

Thank you for your 5* review! We're pleased to hear you were happy with our delivery service. We appreciate your feedback.

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

I was totally satisfied with my…

I was totally satisfied with my delivery,it was handled with care.

July 10, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Gavin

Thank you for your lovely feedback! We're so pleased to hear your order arrived safely and that you were happy with the care taken during delivery. We appreciate your support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

July 6, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Carolyn

Thank you for your fantastic review! We're so happy to hear that placing your order was easy and that your delivery arrived quickly. We truly appreciate your feedback.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Items always arrive propmptly

Items always arrive propmptly, and in good condition.

July 13, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Stephen

Thank you for your kind review! We are so pleased to hear that your items always arrive promptly and in good condition. We hope to assist you again soon.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

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Rated 5 out of 5 stars

Awesome company and awesome coins at great prices

Awesome coin fast delivery service and the order was fast plus it's in excellent condition I will always order from the London mint office as and when they are cheap enough

July 13, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Andrew

Thank you for your fantastic review! We are thrilled to hear you're so pleased with your coin, our fast delivery, and the excellent condition of your order. We truly appreciate your loyalty and look forward to your future orders.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Mint

It's ok I mean that's great,good stuff

July 13, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Jasmine

Thank you for your fantastic review! We're thrilled to hear you were so pleased with your order. Your support means a lot to us.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Excellent service

July 8, 2026
Unprompted review
The London Mint Office logo

Reply from The London Mint Office

Hi Kim

Thank you for your kind review! We're delighted to hear you received excellent service. We appreciate your support and look forward to welcoming you back soon.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Very professional and very easy to do…

Very professional and very easy to do business with

July 1, 2026
The London Mint Office logo

Reply from The London Mint Office

Hi Mark

Thank you for your wonderful review! We're so pleased to hear that you found our service professional and that doing business with us was easy. We truly appreciate your positive feedback.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

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Rated 5 out of 5 stars

Very happy with my coin

Very happy with my coin, delivery was very fast ordered on a Sunday and received on a Wednesday. Can't be happier thank you

July 4, 2026
The London Mint Office logo

Reply from The London Mint Office

Hi Kevin

Thank you for your fantastic review! We're so pleased to hear you're happy with your coin and that it arrived so quickly. It's great to know you had such a positive experience with your delivery.

Have a lovely day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Very nice 👌 service and friendly …

Very nice 👌 service and friendly operation well done

June 26, 2026
The London Mint Office logo

Reply from The London Mint Office

Hi

Thank you for your wonderful review! We're so pleased to hear that you experienced such great service and found our team friendly. We truly appreciate your positive feedback and support.

Have a great day.

Many Thanks
Laura, Customer Experience Advisor.

Rated 5 out of 5 stars

Good service and great quality 

Very quick to send to me ! Made things good . quality of coins good ,service helpful not pushy very pleased 

July 3, 2026
The London Mint Office logo

Reply from The London Mint Office

Hi David

Thank you for your lovely review! We're so pleased to hear that your order arrived quickly and that you are happy with the quality of your coins. It's also great to know that you found our service helpful and not pushy. We truly appreciate your kind words.

Have a wonderful day.

Many Thanks
Laura, Customer Experience Advisor.

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