London Sock Co. Reviews 

5,079
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, highlighting their comfort, durability, and stylish designs. Many appreciate the vibrant colors, premium presentation, and packaging, often finding them ideal for gifts. Reviewers frequently commend the customer service for being responsive, helpful, and effective in resolving issues quickly. However, some customers noted significant issues with delivery and order fulfillment, experiencing delays and missing items. These problems included packages arriving much later than promised, sometimes with no communication, unexpected additional charges, and dissatisfaction with chosen delivery partners.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consistently praising the comfort,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with some customers praising fast delivery and... See more

Customer service

Consumers find customer service to be positive, with many describing it as helpful, fast, and outstanding,... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers praising the professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

I first bought wool socks for my son to wear with his boots, bought different ones so he could try them out. He was delighted and took them away with him that weekend to Berlin. I loved them so much... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
SHOP GIFTS
CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(5,079)

358 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

sizes are not accurate

ordered the 6 pack ankle length trainer socks. I'm a size 8/8.5 so ordered the 8-10. Far too long though, more like 9-11. Had to remove a tag to try it on so can't return for an exchange. Disappointing frankly given the price...

July 7, 2026
Unprompted review
London Sock Co. logo

Reply from London Sock Co.

Hi Stephen,

We're sorry to hear the fit wasn't what you were expecting.

Looking into your order, I can see you selected a Medium (UK 8–10), which should be the correct size for a UK 8/8.5. While everyone's fit preference is slightly different, they shouldn't feel significantly oversized.

We'd really like the opportunity to look into this further and see if there's anything we can do to help.

Please get in touch with our Customer Care team at help@londonsockcompany.com, and we'll be happy to assist.

Best wishes,

Team LSC

Rated 5 out of 5 stars

Speedy and efficient service…

The speedy and efficient service impressed me. All my emails were answered promptly and politely, and the replacements I had requested were returned to me quickly.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome socks.

I've been using LSC for years, since my first sock subscription was gifted to be. I'd love to see the range expand beyond socks as the products are amazing, but I typically only buy LSC!

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

They did not arrive iam very unhappy

They did not arrive iam very unhappy

May 14, 2026
London Sock Co. logo

Reply from London Sock Co.

Hi Geordie,

Thank you for leaving us a review.

I am very sorry you have not received your order yet. I have looked into this with our courier and unfortunately, as there are no recent updates we will have to declare it lost in transit, I'm very sorry about this. Please rest assured this is far from our usual standards and I have raised an investigation with the courier to understand what happened.

A member of our care team has reached our directly via email to help facilitate either a replacement or refund.

Going forward, if you do ever encounter any issues with delivery, you can always reach out to us at help@londonsockcompany.com and a member of our team will gladly assist.

I hope that this helps.

Kind regards,

Team LSC

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look