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Londonsupplements Reviews 

158
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TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the competitive pricing, finding great value for their money. Many people also highlight the prompt and fast delivery service, with orders often arriving quickly. Customers appreciate the wide selection and range of products available. However, some customers also noted significant issues with delivery, including delays, missing parcels, or lack of tracking. A few other people reported receiving incorrect, damaged, or poor-quality products, with some items being expired. Furthermore, several reviewers expressed dissatisfaction with customer service, citing unfulfilled orders and unhelpful communication.

What people talk about most

Product

People report ambiguous experiences with product quality and accuracy. Many customers praise the products for... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast and prompt... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report issues such as delayed... See more

Price

Users describe positive interactions with price, consistently highlighting great and reasonable prices for... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising products as "absolutely perfect" and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shockingly fast 24-hour delivery and perfect product! Review: I was initially very nervous after reading some negative reviews online and experiencing a glitch with my tracking number. However, my... See more

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 4 out of 5 stars

Arrived in good time, maybe an option to pay more for quicker delivery. but it wasn’t too long and very good prices and exactly what I wanted . Will be back for future products

Rated 5 out of 5 stars

Per4m Whey Protein 900g Banana flavour. Arrived very quickly, informed me every step of the way. This product is delicious however I didn’t consider the ingredients & because it’s got lots of milk pr... See more

Contact info

3.5

Average

TrustScore 3.5 out of 5

158 reviews

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3.5

All reviews

(158)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Terrible service. RUDE customer service.

Terrible service, SHAMBOLIC RUDE customer service.

Placed and order online on a Thursday night, was supposedly processed Friday. Delivery supposedly within 3-5 working days. Tracking vai their chosen service (Yodel) consistently says 'still with sender'.

No delivery by day 4, tracking still says 'still with sender', resulting in telephone call after looking for their telephone number online because nobody answers the number on their website. Was told it would reach by Day 5.

No delivery by Day 5, still says 'still with sender' resulting in 2nd call. Was told they would have to raise it with Yodel, and I would get an email by Monday, 9 days after. NO Email.

Goods finally deliverered on day 7, no apology, no explanation, no email. When I called on day 9 asking for explanation, was told my previous emails were never received. When I offered to resend it I was told 'there was no point'.

As a first time customer of this rubbish company, it will also be my last. May you never waste your time and and money on these unprofessional, rude, useless people.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

Product arrived damaged

Product arrived damaged. I contacted customer service straight away by email. Sent another 2 emails with pictures. Tried to contact company on mobile number. No reply in 4 days. Customer service is joke. Never again.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good value

I ordered these for my grandson and he was most impressed so no doubt Nanny will be ordering some more.Thank you.

September 6, 2024
Unprompted review
Rated 1 out of 5 stars

Rubbish communication

There was a delay with the delivery and it took 3 days for London supplements to reply on track and trace . They actually replied after the delivery arrived. Not great service unfortunately.

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting service.

Disgusting service. Complete disregard for clients. I bought vitamins, but two weeks have passed and I have neither vitamins nor money. Looks more like a scammer's office.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, easy to navigate site, good range of products available, safe and secure delivery.
Very pleased.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

Very good

Very good array of supplements available, the owner is always pleasant and helpful in the store.

August 3, 2024
Unprompted review

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