We were really impressed by the friendly staff who provided detailed advice on vaccinations, including which ones we could ask the GP for at no cost. Also provided malaria advice and tablets. Very eas... See more
Company replied
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We were really impressed by the friendly staff who provided detailed advice on vaccinations, including which ones we could ask the GP for at no cost. Also provided malaria advice and tablets. Very eas... See more
Company replied
I've attended the clinic to get vaccines for my upcoming trip to South America with my girlfriend. We've been thoroughly walked through what shots we would need, if we go to malaria risk areas, che... See more
Company replied
Waterloo clinic: Free consultation genuinely felt like no strings attached advice. Nurse clearly knew what she was talking about (also from idle conversation with her found out she'd recently att... See more
Company replied
It was straightforward to book online and I found an appointment at short notice at the Liverpool Street clinic. When I arrived, I was seen promptly. The nurse, Linda, was very professional and cour... See more
Company replied
The team at London Travel Clinic provide a comprehensive range of travel vaccines, travel medicines and travel healthcare advice to travellers, groups, families and corporate clients. We are passionate about travel healthcare and pride ourselves on our deep, specialist knowledge and the quality of the care that we provide to each and every customer. With over 20 travel vaccination clinics across London and a range of appointments available, visit our website to find the best time and place for you. Please note: London Travel Clinic must adhere to strict customer confidentiality guidelines so in some instances we are unable to respond to comments posted on the Trustpilot platform.
18 Soho Square, W1D 3QL, London, United Kingdom
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Easy to get an appointment. Efficient booking system and central location.
Staff very thorough on medical history and excellent advice about vaccinations needed.
Would definitely recommend.

Reply from London Travel Clinic
I have made a COVID test at the 361 Portobello Road clinic Rebecca and I was served by and she was so nice, she helped me solve a problem I thought was impossible and I was so stressed about the pain but it all worked out very well. Thank you so much for your help Rebecca. It was a pleasure.

Reply from London Travel Clinic
I attended this clinic yesterday and I must say it was very professional and well kept environment. I felt really comfortable as staff were well mannered. So when I next book a flight I will be back.

Reply from London Travel Clinic
I've had great service from London Travel Clinic - I requested a vaccination record from 2016 and they got back to me within 1 working day.
I can't comment on their COVID tests but for routine travel vaccinations, I would definitely use them again. Highly recommended.

Reply from London Travel Clinic
Consultation went well, was explained everything like the most important bit of which vaccine I needed to get when traveling, friendly nurse and also very helpful and I was able to understand everything

Reply from London Travel Clinic
I attended Victoria clinic this week. I'm absolutely impressed with the service. I was a bit unsure of booking because of the bad reviews I've seen, but my booking was for travel vaccines and the nurse was really helpful and professional answering all my doubts and questions also the receptionist was very polite and made me feel really welcome. I would definitely recommend this clinic. Thank you.
Excellent, efficient service at the Hitchin branch. Polite, kind and knowledgable staff, and very clean environment! Would recommend.

Reply from London Travel Clinic
We used the Victoria branch for my 2 and 5 year old. The nurse was so friendly and put them at ease before their shots.
Very conveniently located and professional service.
Excellent service at the clinic on soho square, which I managed to book via email abroad even though I confused my appointment time I was able to re book on the same day at a later time.
The nurse was amazing, super efficient and knowledgeable the process was quick and painless especially for someone like me who’s phobic of needles.
The consultation was professional and the appointment was over and done with so quickly it was excellent.
I was able to obtain a really detailed receipt for my insurance company and the whole payment process was really easy.
Highly recommend service 5 stars.

Reply from London Travel Clinic
I went to Kings Cross LTC twice. First time I had a really good experience, very professional. The second time, absolutely terrible in every possible way, painful, too fast and I don't think my arm was wiped. What's worse, I asked specifically if multiple vaccinations can be done at the same time which I thought is a bad idea, and I've been told yes. I found out after reading the instruction that they should NOT be given all in the same arm if given at the same time. These are supposed to be trained people, but this is unacceptable. Now I have to find out what next, are these vaccines going to work as they are supposed to or what?

Reply from London Travel Clinic
Booked an appointment online. Got here. No one. Nobody knows why S they only rent a room in a bigger health centre.
They have contacted me several times by txt to remind me of the appointment. There was no txt regarding any delay in the appointment
I go to voicemail There was a message. The nurse has had problems with transport and will be here 45 minutes late. I did not answer the phone as I donot reply to those without caller ID the voice mail took 20 minutes to arrive. So let’s see if they show up.....
This is being edited/added to at their request. As they say no one was late in this day Monday
When the Nurse did arrive after 40 minutes she was abrupt”you here for the Travel clinic?”(I’m the only person there waiting) I was expecting something more like “hi,I’m sorry I’m late”. I informed her I was off to Boots who I was talking to on the phone when she arrived. This was at Wandsworth and I have email correspondence with the Customer Care section regarding the whole affair, offering a free consultation and discount should I use them again.
Whilst my name here is different but real! it is strange that they can say no one was late on Monday when I have correspondence from them that says otherwise.Including a voicemail which I eventually received( I’ll concede that was not there fault!) they chose to ring me from an undisclosed number- which I don’t answer. I have queried why they could txt me as they had done to confirm/remind me about the appointment.
Rant over
Boots were great. I would use them for a consultation about anti-malarial in the future.
The clinic was Wandsworth.
Today I received this email from them I’m not sure what more Information I can provide them with.
Thanks for your review on Trustpilot.
Based on your review, London Travel Clinic would like a little more information about your experience. This will help them write a more useful reply to you. It'll also help them verify that you’ve had a genuine experience with their business.
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Reply from London Travel Clinic
Booked an appointment a week in advance and let them know which vaccination was needed. When we arrived, they didn't have the vaccination in stock so we wasted half a day. I gave them a chance to make it right by emailing them what happened afterwards. It's been more than a month now and they didn't even bother to reply.
Will not consider this place for my vaccinations in the future

Reply from London Travel Clinic
Don't get ripped off by this place, they charge you a £15 'appointment fee' on top of every vaccination, even if you're having a vaccination for something like rabies where the vaccine comes in course of three injections and your subsequent visits require no further consultation.
Many local pharmacies offer travel vaccinations at much cheaper prices, like Camden Travel Clinic, which is within a pharmacy and they only charge £186 for the whole (3 injection) course.
Where as London Travel Clinic charge £90(!) per injection for their rabies course. So with 3 injections needed, that would cost a whopping £270 with them! So save yourself £84 and get it done at a pharmacy!

Reply from London Travel Clinic
I have now visited the London Travel Clinic, Orpington branch three times for my travel vaccinations. Each time was a positive experience. The nurse ( a retired GP) was very knowledgeable and made sure that I was covered for all the main risks (in Borneo). Additionally, she sent me a link to up-to-date travel health information which should prove helpful for future overseas trips.

Reply from London Travel Clinic
I used Orpington London Travel Clinic which is a little hidden away but the customer service was excellent so I would definitely recommend and encourage others to use - great for me who gets a little nervous with vaccinations

Reply from London Travel Clinic
Really friendly and helpful travel nurse, thorough information about suggested travel vaccines was provided and the whole process was quick and efficient.

Reply from London Travel Clinic
Attended the travel clinic in Orpington on two occasions, on both they were able to accommodate me last minute and provided me with a wonderful service. Super easy to access and I felt confident in the advice I was being given. The nurse was extremely knowledgeable and actually listened to my concerns. 10/10 service! I will definitely be back before my next trip!

Reply from London Travel Clinic
Do not go here, absolute rip-off. Charged me £104 per person for malaria pills and I later found out could buy for £39 from CityDoc Clinic (much better service). They also insinuated they were part of the NHS surgery next door because I was able to get vaccinations but my kids and wife weren't because they were registered elsewhere, but then admitted they had no affiliation. Also charged me £15 for a consultation to discuss what vaccinations to get and told me to come back in a couple of days to have them, then charged another £15 for that appointment as well. Won't be using them again, there are much better/cheaper options.

Reply from London Travel Clinic
Very easy to find, receptionist was lovely and the nurse (Richard) was super helpful both in administering the injections and being curious about my upcoming trip - providing advice where needed. As a whole it made the experience easy and informative.

Reply from London Travel Clinic
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