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See what reviewers are saying

Rated 3 out of 5 stars

I did receive my NMN capsules..however I now have doubts about them and will get them tested in a laboratory and report back. Luckily I am connected to a large medical testing company in the UK. I am... See more

Rated 1 out of 5 stars

Very Disappointing – Possibly a Scam I placed an order but never received my item. After emailing, I got a reply from someone named Sophie saying they had the wrong address (which was incorrect)... See more

Rated 1 out of 5 stars

Still waiting for my order. Said it's being processed on 28 April. Why is it called London Vitality if it's still being shipped. I live in London so who knows why it's called London Vitality. Another... See more

Rated 1 out of 5 stars

Absolute scammers! Promote that they fix fatty liver, I used for one month and still got fatty liver. It's total snake oil and incredibly dangerous. Sophie replied to say 'we're only a supplement' yet... See more

1.4

Bad

TrustScore 1.5 out of 5

79 reviews

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Rated 1 out of 5 stars

Unfortunately I’m did a mistake for the…

Unfortunately I made a mistake for the first time buying supplements without reading its reviews, I spent £128 on few products, none of them works it’s like your taking flour pills. I asked for my money back no response yet. Just realised I’ve been scammed. I’m going to report this to the relevant authorities.

June 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Regretting not reading these reviews…

Regretting not reading these reviews before purchasing from here. Ordered under the not satisfied get your money back. However, that isn’t an option unfortunately it is false advertising. You will not get your money back regardless of products not working.
Fortunately I have only lost £19.99.
Would not recommend, plenty of other sites with good customer service.

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible product terrible customer…

Terrible product terrible customer support x I had a few emails back and forward with Sophie no help at all x the arm band arrived £19.99 and it came there was only one in there x I said I have 2 arms and that would of cost me £40 no refund no return x don’t waste your money they are preying on us older women with bingo wings x

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. The armbands are not as described; they do not fit all upper arms. They are oversized and cannot be adjusted to fit different arm sizes. The company refused to provide a refund because I had to open the package to discover this issue. They also will not accept a return, even though the item has not been used. Do not waste your money. This company has poor customer service and only offers refunds if you receive the package and decide to return it without opening it, which is ridiculous.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered off this company

Ordered off this company, took ages to arrive after due date, chased them , not really interested in my order told me to chase the courier!!
Used the product did not work , tried to claim a refund but told can only have a refund within 14 days of having the product, even though the product I purchased would not have worked within the 14 days. Not impressed with any of my experience with this company . AVOID . AVOID

June 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Money trap

I ordered the nmn supplement, and received it. I tried to cancel my subscription multiple times. No reply. Yet they are still trying to take my money every month and sometimes twice a month. I have blocked payments to them and wrote to tell them. These people should be stopped.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

Just been in contact with my bank,they…

Just been in contact with my bank,they have put on a block so SP London Vitality can not take anymore money from my account.iv read that people are having trouble with subscriptions and can’t cancel it,ring your bank that will stop it.You have to wait 15 days if you haven’t received the item or it’s not right visa will get it back for you.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fungi Vanish - Avoid at all costs

I purchased two bottles of Fungi Vanish. These are basically small 10ml bottles of liquid with a rollerball at one end so you can apply to your toenails.

They took three weeks to arrive and the first bottle lasted three days. So much liquid seeps out between the bottle neck and the ball that you end up with more liquid on the floor than on your toes. No idea if the stuff works, as what should have been enough to last at least a month will only give me six days.

Avoid at all costs, utter rip-off!!!!😡

May 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Poor Customer Service - can't cancel subscriptions

I had Quercetin on subscription. It didn't make any difference and my husband still got a gout flare up. I decided to try another supplier (also because it was somewhere I could get quite a few of the things I needed). I couldn't find any way of cancelling my subscription so I emailed them. Three times. They still sent my next delivery. I have cancelled the payment with the bank now, and emailed to tell them so. I can't recommend them - very poor customer service.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Order being processed

Still waiting for my order. Said it's being processed on 28 April. Why is it called London Vitality if it's still being shipped. I live in London so who knows why it's called London Vitality. Another scam company in China I suspect. These companies should be investigated quick to take your money then no order arrived

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful . Zero stars. Can’t cancel subscription! Had to call my bank. Not what you need with Stage4 non curable cancer!!!

I tried all the email addresses I could find and their website , but to no avail. THIEVES!!!

February 7, 2025
Unprompted review
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Rated 1 out of 5 stars

Trying to cancel my subscription

Trying to cancel my subscription, to no avail. They don't answer emails, can't get a telephone number for them. I should have looked at the reviews before subscribing.
DO NOT SUBSCRIBED.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

UK Vitality & Health Co Ltd = Shit Company

AVOID. AVOID Shit company, DO NOT set up ANY subscriptions.
I have been trying for 4 months (since November 2924) to cancel an automatic subscription.
There is NO landline available anywhere for the 124 city road, EC1V 2NX address.
It’d be easier to contact the pope.
They don’t reply to ANY requests for refunds either via email (4 sent) or on their site in messages (4 sent), 8 messages in total! AND goods returned to them!!!!!
Once you sign up all you can do is cancel your credit card.
YOU HAVE BEEN WARNED

The company director is Josh Ben DOB: May 1995, he gives the city rd address as his address.
Have reported to Trading Standards.

November 24, 2024
Unprompted review
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Rated 1 out of 5 stars

POSSIBLE SCAM

POSSIBLE SCAM
Exactly the same experience as previous review to try and cancel a recurring order.
4 emails later , plus trying to contact via their Web page . No one has responded.
I stupidly didn't look at the reviews before buying the NMN product.

DO NOT MAKE THE SAME MISTAKE

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

I have been trying to cancel a…

I have been trying to cancel a recurring order. There is no contact number to speak of, email request to reset password does not come and if you contact them via the the contact form on the website and they refer you back to manage your account which I am unable to access or reset the password. STAY AWAY!

January 8, 2025
Unprompted review

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