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Rated 3 out of 5 stars

I did receive my NMN capsules..however I now have doubts about them and will get them tested in a laboratory and report back. Luckily I am connected to a large medical testing company in the UK. I am... See more

Rated 1 out of 5 stars

Very Disappointing – Possibly a Scam I placed an order but never received my item. After emailing, I got a reply from someone named Sophie saying they had the wrong address (which was incorrect)... See more

Rated 1 out of 5 stars

Still waiting for my order. Said it's being processed on 28 April. Why is it called London Vitality if it's still being shipped. I live in London so who knows why it's called London Vitality. Another... See more

Rated 1 out of 5 stars

Absolute scammers! Promote that they fix fatty liver, I used for one month and still got fatty liver. It's total snake oil and incredibly dangerous. Sophie replied to say 'we're only a supplement' yet... See more

1.4

Bad

TrustScore 1.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Collagen I was skeptical about this…

Collagen I was skeptical about this product as I’d been taking a much more expensive one and this was so reasonably priced! After a short while I noticed longer nails and fuller hair, proving my fears were ungrounded. Excellent product!

February 20, 2024
Unprompted review
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Rated 5 out of 5 stars

Great quality & service! …

I recently subscribed to regular deliveries of NMA from you. After a month trial I was extremely happy with both the delivery service and the outcome using this product. My initial very slight skepticism, based purely on the lower cost compared with other NMA suppliers, has proved itself to be totally unfounded. Thank you London Vitality!

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

THEY WON'T CANCEL MY SUBSCRIPTION AND KEEP CHARGING MY BANK!

They keep charging my bank account for a subscription I'\ve told them to cancel.

I've emailed them saying I can't cancel and their site doesn't work but they just say "go to the website to pause the subscription". and ignore when I say it doesn't work.

So I have to ring the bank to block them and also go to trading standards.

February 5, 2024
Unprompted review
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Rated 1 out of 5 stars

Shocking

I'm appalled to find that they have re-activated and charged for a cancelled subscription. Their response to me was 'all subscriptions have a minimum three month cooling off period' I would never have entered into such an arrangement and can't find any reference to it. Shocking customer service, verging on fraudulent!

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

I would put zero if I could

I would put zero if I could. I never received my order since 24/11/23. They took my money and they blamed Royal Mail that lost the package. I never took my refund.

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE EXPERIENCE JUST TRYING TO…

TERRIBLE EXPERIENCE JUST TRYING TO ORDER! I ticked "GBP" but they wanted to bill me in EUROS -- which would incur a charge -- this is BEFORE I put in ANY credit card info. Their response was, "This is down to your credit card supplier NOT us". Then when I explained they wanted a SCREEN GRAB to prove it! -- a screen grab that is GONE from my SCREEN & something that happened the day before! I asked them NOT to email me anymore & cited breaches of my Data Protection Rights -- they emailed TWICE AGAIN so I HAVE reported them to the Information Commissioner's Office.

I can see that everyone else here agrees with my experience -- AVOID THEM LIKE THE PLAGUE!

November 8, 2023
Unprompted review
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