Long Eaton Appliance Company Reviews 

1,028
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly approach, providing excellent advice and guiding them through product choices. The service is frequently highlighted as outstanding, with efficient delivery and professional installation teams who often go above and beyond. People appreciate the extensive range of high-quality products and the competitive pricing, often saving money. However, some people mentioned occasional issues with delivery, including unclear communication about dates at purchase, leading to unexpected delays and missed promised times.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting excellent communication and helpful,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Clients share positive opinions on product, often highlighting the extensive range of quality brands and... See more

Price

Users describe positive interactions with price, frequently highlighting competitive pricing and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We went to the show room spoke to the staff they helped us with what we wanted placed order 2 weeks later got phone saying it was being delivered free of charge the two delivery drivers were very p... See more

Company replied

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied

Rated 5 out of 5 stars

Easy to order and pay over the phone, the gentleman was friendly and helpful and followed up with details required. On delivery day,taking out the old appliance and fitting the new washing machine we... See more

Company replied


Company details

  1. Appliance Store

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,028)

363 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Price

Straight forward transaction, great price for a display item that was in excellent condition

April 9, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

The delivery was on time and the…

The delivery was on time and the ordering process was super easy. The delivery team were polite and communicative, phoning to provide advanced eta.

I can’t think of anything else to improve.

Will be using you again as I am a developer so will be good to receive a trade discount sometime?

Perhaps you can contact me about this when you have a moment.

Best wishes

Jack Bruce

May 18, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review. To discuss trade, please contact our sales team.

Rated 5 out of 5 stars

Good price and excellent service

I made several calls to the company checking details out and they were consistently patient and helpful. The price was good and I was kept informed about delivery/fitting. The man who fitted the dishwasher was extremely pleasant and helpful in explaining aspects of its working etc. I would definitely use this company again.

April 28, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

5* experience

This company offered the best price and the best service. They kept me informed about delivery status and it arrived exactly when it was meant to. I would highly recommend this company

March 10, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Good, personal service

Michael took the time to identify the right product for our requirements and the price was great. Can’t fault the service.

April 18, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Great Price

Great Price. Delivery by company themselves and very accommodating.

March 24, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Awesome, Professional, Family Business

This is genuinely a family business that greets you with warmth and care from the moment you walk in the door. I was helped by James who organised me a SMEG fridge freezer for a really great price given I took a model off the shop floor.

Reg and Sean delivered my fridge and again the degree of professionalism and warmth shown by both in delivering my new fridge had all the Hallmarks of exactly why you should pick a local family business over large corporates

I would happily use Long Eaton Appliance company again in a heartbeat

May 18, 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Great communication

Great communication
Great price
Delivered when they said

May 1, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Perfect experience from start to…

Perfect experience from start to finish. Easy to order, delivered on a day to suit, and the guys who delivered it were superb. Wouldn’t hesitate to purchase from this company again. Oh, we are highly delighted with the dishwasher as well!

March 20, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

Excellent company

Excellent communication really helpful staff delivery service top notch

April 29, 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

Rated 5 out of 5 stars

The company were very helpful

The company were very helpful, efficient and knowledgeable. My 'fitter' Richard, was competent and efficient. The service all round from Long Eaton Appliances was very good.

May 14, 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us a great review.

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