Look Fabulous Forever Reviews 

9,624
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, especially primers, blushers, and skincare, often noted as excellent for mature skin. Many appreciate the long-lasting makeup, including foundations and lipsticks, finding eyeliners and eyeshadows blend easily. The range is considered fabulous for older faces, offering excellent value. However, some customers noted concerns regarding product packaging, describing it as bulky or wasteful, with some experiencing broken compact hinges. A few others felt certain products, like specific eyeshadows, eyeliners, or mascaras, had issues with powdery texture, poor longevity, or unsuitable color.

What people talk about most

Product

People report positive experiences with product quality, with many reviewers loving the foundation, primers,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using LFF eyeshadows and highlight for a few years now and I really like them although I do find that some eyeshadows go very powdery at times . I ordered a highlight this week and as usy... See more

Rated 4 out of 5 stars

The face primer provides an excellent base for foundation. Unfortunately the packaging is bulky with wasteful double plastic casing. The eye primer is in a better, small tube, easy to apply and is als... See more

Rated 4 out of 5 stars

I love Look FF blusher it’s the best one I have used for mature skin. I purchased the compact to try to reduce my use of plastic sadly the hinge broke within a few weeks, LFF where great and replaced... See more

Rated 5 out of 5 stars

I recently ordered some skincare items from Look Fabulous Forever - my order was delivered promptly and securely. The skincare (cleanser, eye makeup remover, hydration hold serum and day cream) was a... See more

Company replied


Company details

  1. Cosmetics Store

Information provided by various external sources

Our philosophy is simply that age is no barrier to looking fabulous. Our makeup is specially formulated for older faces, eyes and lips and is designed to work with the challenges of ageing.

Hassle-free returns

We offer a no quibbles returns policy!

Try our makeup for 30 days and if you are not happy, you can return for an exchange for a full refund. Contact our team of professional makeup advisers for more information on 0808 168 7447

Contact info

4.1

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(9,624)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received my order

I never received my order. It has been over 3 weeks.

June 2, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Shirley

Thanks for your review and we are so sorry to hear this. Please email us at info@lookfabulousforever.com with your order number so we can investigate and ensure you receive your order.

Many thanks and we look forward to hearing from you.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

10 out of 10 every time!

I don’t often leave positive reviews, but I have been shopping with LF for a couple of years now and they are honestly brilliant! I get an NHS discount, the delivery is really quick, the comms are brilliant and the items I want are very rarely out of stock. I would highly recommend this company. They seem to really have it together and as a customer the experience is 10/10 for me. Thank you LF!

June 28, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear LFF customer,

Thank you so much for your fabulous 5 star review.

We are really grateful for your feedback.

Stay fabulous

Julie

Customer Service Manager
Look Fabulous Forever

Rated 5 out of 5 stars

I love watching the tutorials to help…

I love watching the tutorials to help me decide if products are right for me. I have been waiting to use up my existing eye shadows before treating myself. I have recently purchased the Lavender Mist eye shade and it is lovely. I now have just bought the Rosy Glow blusher as well and got a free LFF mascara! A real treat thank you.

June 1, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Christine,

Thank you so much for your fabulous review.

We really do appreciate getting such feedback from our customers.

Stay fabulous.

Julie

Customer Service Manage
Look Fabulous Forever

Rated 5 out of 5 stars

Just got my Lip Balm Clear and…

Just got my Lip Balm Clear and extremely pleased with it. Lovely texture , my lips had been getting rather dry and now they feel really nice and stay that way for hours so don’t have to keep diving for handbag. May well order more for presents.

June 23, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Hi Penelope

Many thanks for taking the time to write a fabulous review, we are so pleased to hear the balms are really hydrating your lips.

Warmest wishes,

Caroline
LFF Team

Rated 4 out of 5 stars

Very pleased

I've bought quite a lot from this company now and I'm really impressed. Their products are great, especially the dace primer, and they use 'real' older ladies to show their products.
Only negative is the length of the wand on the mascara. Its so short, your hand is in front of your eye when you try to apply it.

June 20, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Sue,

Thank you so much for taking the time to write a review.

We really do appreciate getting feedback from our fabulous customers.

You will be pleased to hear we are working on a new mascara design with a longer handle. This will be available on our website very soon.

Stay fabulous!

Julie

Customer Service, MUA and Beauty Expert at Look Fabulous Forever

Rated 5 out of 5 stars

Love the products....I've purchased…

Love the products....I've purchased quite a lot from lff and I've never been disappointed. There are things I've purchased that I would and have re-ordered.

June 20, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Yvonne,

Thank you so much for your fabulous 5 star review.

We really do appreciate you taking the time to spread the word.

Stay fabulous

Julie Proctor

Customer Service
Look Fabulous Forever

Rated 5 out of 5 stars

Found - great liners.

I've been using eye and lip liners for years; won't use pencils since one splintered (NOT into my eyes but still concerning) but have had difficulty in finding the right colours; these are all perfect. Glide on smoothly and hold their colour. Shall try the primer when weather cools down a bit.

June 18, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Sally-Anne

Thanks so much for a fabulous review, much appreciated and the face and eye primes are great in hot weather as they help the makeup stay put!

Warmwest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Lovely company to deal with.

I started using LFF products during COVID on the recommendation of a friend and found the tutorials to be excellent. I now have several products and in particular find the eyeshadows really good if used in conjunction with the eye primer. I also love the day and night creams and although l have used the face primer l struggled a bit with the texture, make up certainly does go on easier but not sure if it clogs my pores a bit. I will persevere but not in this heat! Customer service is excellent and only had to use once when an item was missing from my order but sorted out very quickly over the phone.

June 13, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Kathy

Thanks so much for your marvellous review. The face prime really helps to keep makeup in place, especially in heat, and as long as you have a good skincare regime it won't clog pores.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

LOVE ALL THE LOOK FABULOUS FOREVER…

LOVE ALL THE LOOK FABULOUS FOREVER PRODUCTS I HAVE FELL IN LOVE WITH MAKEUP AGAIN!
THE SMOOTH AS SILK FACE PRIMER IS DIVINE!!

June 9, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear Tracey

Thanks so much for this fabulous review, great to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Very impressed

I recently found out about Look Fabulous Forever whilst watching a YouTube video via another company I love. I was impressed by what I heard about Look Fabulous Forever and its products, so thought I'd give them a try. They lived up to my expectation. The Hydration Hold Face Serum and Smooth Like Silk Face Prime are particular favourites already. Delivery was quick, items were well packaged and I knew that I could return them if I had any problems. I used the questionnaire on their website to help me select my colours and it seems to have been spot on, so I won't be returning them. I've found the company YouTube videos very instructive and will definitely be coming back for more as and when my existing makeup needs replacing.

May 27, 2023
Unprompted review
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Reply from Look Fabulous Forever

Dear 'Trees'

Thank you so much for this very heart-warming review, we really appreciate it.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Brilliant company

Good company and nice makeup. It suits my skin as I am not a teenager anymore. Worse Luck but good luck for me as I found this company

May 10, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Thanks Judith

This is fabulous to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A fabulous company

I love everything about this company from the wonderful customer service to the beautiful products. I always feel very happy when I have all my makeup on. I particularly like the beautiful primer, the foundation the concealer the blush and the powder.
I also like the products to remove the makeup and the moisturizer.

May 23, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Boges

Thanks so much for your fabulous review which we very much appreciate!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

Purchased a lipstick for first time…

Purchased a lipstick for first time beautiful colour Sweet Pea lasts so long have just ordered another best lipstick I have ever bought

May 12, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Deena

Thank you so much for this truly fabulous review, much appreciated.

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

A fantastic range of lipstick shades

A fantastic range of lipstick shades, the best I’ve found yet! I’ve made a few purchases from here now and will be back again for more soon, never disappointed. Thanks

May 14, 2023
Unprompted review
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Reply from Look Fabulous Forever

Thanks Mrs Hurt

This is fabulous to hear!

Warmest wishes,

Caroline
LFF Team

Rated 5 out of 5 stars

The lipsticks I purchased from this…

The lipsticks I purchased from this store are absolutely stunning, providing a wide range of vibrant colors and luxurious finishes. The secured delivery ensured that my lipsticks arrived in perfect condition, allowing me to indulge in beautiful shades with peace of mind.

April 12, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Ava

Thank you so much for this truly fabulous review, it is very much appreciated.

Warmest wishes

Caroline
LFF Team

Rated 5 out of 5 stars

Great company

I was recommended the product by a friend - I had a discount code and the product arrived very quickly.

Product is fab - primer

April 25, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Sandy,

Thank you so much for your fabulous 5 star review.

We really do appreciate feedback from our customers.

Stay fabulous

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 3 out of 5 stars

Eyeshadow trio

Nice matt finish to eyeshadow, just what I was looking for, but neutral palate not for me, faded into insignificance. Given that it was expensive, am very disappointed overall. I know there is a returns policy, but too much hassle.

May 1, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear LFF customer,

Thank you for your review. Sorry to hear you are not happy with the Neutral Trio Non Shimmer Eye Shade.

That particular palette is indeed very popular but only if you want a truly natural look. We have colours which are stronger in depth, which you can exchange for.

The simple process of returning an item is to download the free label from the website. Pop a note in asking for a refund or exchange.

We do understand not all our products will suit everyone which is why we have such a fabulous returns policy.

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 3 out of 5 stars

2 grams for £19 in a deceptively chunky compact not value for money

First i'm very pleased with all of my products i have eyeshaows, brushes, concealer and lipglosses. My big issue is the tiny 2g you get in your concealer compact that is made with chunky plastic almost to fool us older people into thinking we get more for our money. I have two other high end concealers 1 with 4.8g for a similar price and another for 6g that costs a little more but this one works out the most expensive and isn't any better than them either. The amount of plastic isn't very environmentally friendly giving all we now know so you would think it was better to include more product to last longer or even have a refil option. At only 2 grams i refuse to be ripped of again i hope other people have seen there is better value elsewhere it isn't nice to feel taken advantage of. Try glossier for 4.8 grams at £20. If it was supposed to be travel/handbag friendly it could be half the thickness. I find I still use the same amount as other concealers and not less. I hadn't had it a month before I could see the bottom of the compact.

March 7, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Jo,

Thank you for taking the time to write a Trust Pilot review.

Sorry to hear you are not happy with the size of our Cover to Cover Conceal. The rich texture and fabulous ingredients means you should not need to apply too much. Designed to cover blemishes, age spots, broken veins and darkness around the eyes and contains tea tree oil to reduce redness and irritation and only a tiny amount should be blended on to the area.

We have deliberately kept the item to 2gms, as we have listened to our customers who have said they prefer to travel with a smaller handbag size.

Please do use our fabulous returns policy. Try for 30 days and return for a full refund. You can download your free returns label on our website.

Julie Proctor
Customer Service Manager, MUA and Beauty Expert
Look Fabulous Forever

Rated 5 out of 5 stars

I have recently bought a few products…

I have recently bought a few products and I’m very impressed with them and the service. Delivery is quick, items well packaged and the returns policy is a great bonus - although haven’t needed to use it so far!
It’s very easy to choose the right colours for skin tone, I especially like the cool lipstick shades. Will be ordering more items.

May 2, 2023
Unprompted review
Look Fabulous Forever logo

Reply from Look Fabulous Forever

Dear Eileen

Thank you so much for taking the time to write a fabulous review which we very much appreciate.

Warmest wishes,

Caroline
LFF Team

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