Lootably  Reviews 19,219

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers had a great experience with this company. Many customers praise the support team for being incredibly helpful, quick, and effective in their responses, often resolving issues within hours or a day. People frequently highlight the excellent customer service, noting its responsiveness, professionalism, and willingness to provide guidance and solutions. The service is often described as efficient, with many rewards credited instantly or issues resolved promptly, making the overall experience smooth and positive. However, some reviewers were not happy with the customer service, mentioning instances where their inquiries went unanswered for extended periods, or they received generic, unhelpful responses. These customers also reported difficulties with payment and crediting for completed offers, despite providing extensive proof, leading to frustration and a feeling of being ignored.

What people talk about most

Response time

People report ambiguous experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Payment

Customers had negative experiences with payment, with many reporting that rewards and credits were not being... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the support team for being friendly,... See more

Service

Consumers find service to be ambiguous, with some reviewers expressing satisfaction and calling it an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have completed a casino offer depositing, register and sent all proofs (bills, pictures of email register, money transactions, even the games I played). This is horrible, they answer me the same... See more

Rated 4 out of 5 stars

Lootably has incredible support team. Theya re quick in response as well as giving a solution. The on reason is giving 4 start is that Thier offers tracking system needs improvement, sometimes when do... See more

Rated 4 out of 5 stars

Great support team that responds quick, thank you. 4 stars because I believe they still have a little bit more room for improvement with regards to some of the apps not crediting.

Rated 4 out of 5 stars

I had some difficulties with the rewards and I contacted the customer support that was very helpful and within 24hours my problem was solved and I love that


Company details

  1. Affiliate Marketing Service
  2. Media and Marketing Agency
  3. Media Company
  4. Online Marketing Agency

Written by the company

Lootably helps apps, games, and websites monetize their traffic through rewarded advertising. Our Lootably Offerwall connects users with leading brands in exchange for various rewards.


Contact info

4.1

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

On February 8

On February 8, 2026, I downloaded and started playing the game Farm Block Escape through the Lootably offer wall inside the Star Zodiac app, which is one of Givvy's third-party providers. The information says it takes 24 hours to credit, but so far nothing. Once again, Lootably is being dishonest. Don't play through this trash company. They always fail to credit points for higher-value games, making up a thousand and one lies.

February 8, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fxxxxing scam

Fxxxxing scam
I did 10 tasks and all i got is 150 points from a stupid balloon game which they even missed out my next achieved point.
NEVER WASTE YOUR TIME

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

These people are scammers

These people are scammers. You'll literally use your own money to purchase an offer, then nothing. I literally lost $30 trying to make $6. Avoid them with everything. First they tell you, you'll get your rewards after 24hrs, but when you reach out after 24hrs, they say it will take 30 days or more.

January 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

10/10 Service

Most rewards have come through instantly for me; if I've had any issue, support responded literally within minutes and fixed it for me! Thank you:)

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

A decent offerwall.

Completed my offer through their offerwall a few weeks ago, had issues with tracking. Sent thorough documentation to the support team and they were able to mark it as completed in under an hour.

January 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Didn't give me my bolts on…

Didn't give me my bolts on Gamesbolt.com and your support has told me that 3rd party members have not been in contact with you, that isn't fair without fair compensation when completing quest offered by your platform.

September 14, 2025
Unprompted review
Rated 5 out of 5 stars

Lootably is da bag. Get da bag.

A great way to kill time for profit or better yet find games you may love and get paid to play! Ten minutes on your hand? Turn that ten minutes into a dollar with a survey! Highly paid offers combined with an excellent rapidly responding support team, lootably offerwall is one of my favorite walls to complete offers. Great job guys!

December 15, 2025
Unprompted review
Advertisement
Rated 2 out of 5 stars

Unnecessarily Cruel

Sometimes it takes a while to get your rewards.

I reached out to customer service to ask about a reward I didn't get 6 days after I had completed the reward step. They responded quickly and were polite at first, but then they decided that instead of helping they'd troll and eventually ignore me.

I know that I tend to be wordy and that people don't always read lengthy text, but I reached out politely, tried to be concise, asked for instructions on how to get them some information they needed in order to help. When they gave me those instructions, the links they were telling me to click were not there. I'm not an idiot - I looked all over the screens where they were telling me to look, and the things they wanted me to click were simply NOT there - I tried so many times in so many different ways. I explained this but they just responded asking me to give them the information that I was telling them I did not have access to. We went back and forth both repeating ourselves, because they were asking me to do something impossible and I was trying to ask them for a different way to get them the info they needed, but (from my perspective) they refused to even TRY to understand what I was saying. I wanted to do what they asked, but it was not possible, and instead of helping me they just kept asking me to send the info - that I was TRYING to send but could not access! After a few back and forths getting nowhere on either end, they stopped responding. It honestly felt like I was being pranked or bullied. I genuinely don't get it. I've worked in customer service. I have never once even CONSIDERED treating someone this way - personally or professionally.

A few days after they stopped responding, I got credit for the offer - 10 days after completion.
Currently waiting on credit for another step in the same offer I completed on 11/29. (For context, the first step I completed in this offer was rewarded immediately, and most services say to wait 24-48 hours). At this point they have been ignoring me for five days even with follow-up emails. I eventually found the info they were asking me for in a place that was different from where they told me to look for it, and they have decided not to respond since I sent it along. I informed them about the other reward step that I have not received credit for and asked if I need to open another support ticket, or wait, and they have just been completely silent.

I think I'm going to try to avoid accepting offers from this company in the future, but if I ever do, I'll wait at least 10 days before reaching out to customer service about an offer not going through. Or maybe just take the L if an offer doesn't work, because I don't need to be abused by strangers on the internet just for asking for help.

November 28, 2025
Unprompted review
Rated 3 out of 5 stars

Overall, it wasn’t the best experience

In the SpinGranny casino offer it says: "Register, make a deposit of minimum 20 EUR, receive a 100% bonus. Wager your entire deposit (minimum 40 EUR)."
But the casino does not give a 100% bonus for a €20 deposit only for a minimum of €30.

I wrote to them asking how we can resolve this. I sent screenshots of my conversation with SpinGranny support where it clearly says they do not give such a bonus, and a screenshot from their offer where it says I should receive a 100% bonus after depositing €20.

And they replied: "Unfortunately, we are unable to accept those screenshots as proof of completion.

It feels like nobody even reads these submissions, and those reviews are probably fake

EDIT: I contacted support several times regarding this issue, and each time they told me that they were unable to accept those screenshots. However, after about a month, I finally received the payment

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I've completed the task, but I haven't received my reward. It's been a week, and I've contacted the support team, but they've been silent and haven't given me any news. What a scammer.

November 29, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

no support at all

After completing an offer and writing an email for the lack of credit, I do not receive any response, stay away from a service like this, support that does not respond and offers that do not get paid

November 9, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service , fraud

Terrible ,
First off their customer service is ran by hamsters ,
I’ve forwarded videos , screenshots , files , proof , and I kept getting hit with the same reply , sorry there’s screenshots are not accepted “
though no one bothered to even check and see , I’ve attached full length videos of me completing the offer ,
Then I get hit with the standard , it will take 30 buisness days we need to verify with advertiser , even though it should have been completed upon providing the right proof ,
There are withholding funds , unrightfully ,
Been 1 week , nothing , their customer service won’t even reply to my emails , been 2 weeks still nothing , not getting any reply , any resolution , and any credits for completing the offer , which is annoying since I had to invest money to complete , stay away from lootably !!!!

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Is ıt Trap

Unfortunately, they quickly give the first reward and reject your other tasks after receiving positive feedback from you. That's why I'm updating it to 1 star instead of 5.
First experiment 17.11.2025
Second experiment 20.11.2025

November 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look