Lopay are a great option for card payments for my business with flexible charges depending on payout schedules. So you can choose what suits you best. Regular updates are sometimes a little slow but o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
The app's great, so much to do and super easy to use! My only small issue is it sometimes logs you out, and logging back in through email is a bit awkward when customers are waiting. Also, my wisepad... See more
Lopay is fast, reliable, low commissions, great customer support. The app is easy. I like that you have multiple ways of collecting payments: with your phone or your terminal. Really nice
Company replied
Company details
- Payment Service
- Business to Business Service
- Card Processing Service
- Cashback Provider
- Eftpos Equipment Supplier
About Lopay
Written by the company
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Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've used Lopay for a few years now
I've used Lopay for a few years now. Have tried different providers over the years. This has been the best for me.
April 29, 2026
Unprompted review
Reply from Lopay
A few years in and still your favourite - that means the world to us! Thank you for sticking with Lopay and for taking the time to share this, Natalie. We won't let you down!
Reply from Lopay
Thank you, Asim! Reliable is exactly what we aim to be, so that really means a lot. We're glad Lopay is working well for you!
The services are good and Quick
The services are good had some troubleshooting and did contact the Lopay , the staff was well trained and help me to resolved the problem on spot.
Great Customer Service
April 2, 2026
Unprompted review
Reply from Lopay
Thank you, Muhammad! We're glad our team could sort things out for you on the spot. Knowing our staff made a real difference means a lot to us. We're always here if you need us!
Very good working
Very good working , fast and good service 1 minus sometimes not good moment have update , you wanna take payment but get device update
March 1, 2026
Unprompted review
Reply from Lopay
Thank you, Osvaldas! We hear you on the update timing - interruptions mid-payment are frustrating and we're working to improve this. Great to know the speed and service are hitting the mark! 🙌
Reply from Lopay
Thank you for the review, Andrew!
Reply from Lopay
Thanks, Yilmaz! We're sorry to hear about the crashes, that's not the experience we want for you. Please reach out to our support team on support@lopay.com so we can look into it.
Excellent customer service cheap and…
Excellent customer service cheap and fast transaction low commission 👌
April 29, 2025
Unprompted review
Reply from Lopay
Thank you, Aydin! We're glad the low fees and fast transactions are making a difference. We'll keep working hard to give you great value every time. 🙌
Reply from Lopay
Thanks Chris! Easy and reliable is exactly what we aim for. Really glad Lopay is delivering that for you.
Very easy to use and setup
Very easy to use and setup. Taking payment from mobile is very advantageous. Processing time is fast
January 14, 2026
Unprompted review
Reply from Lopay
Thank you Zayn! We're glad you found setup so easy and that mobile payments are working well for you. Fast processing is something we really care about - great to know you're feeling it.
World nice and easily
World nice and easily, pays out with no problems.
April 29, 2026
Unprompted review
Reply from Lopay
Thanks Aiden! Easy to use with payouts that just work - that's exactly what we're here for. Really glad it's been smooth sailing for you!
This app is very easy to use
This app is very easy to use. And the money is always in the account the next working day and never have had any issues at all.
April 27, 2026
Unprompted review
Reply from Lopay
Thanks Ross! Easy to use with reliable next-day transfers and zero issues - that's exactly what we want for every customer. Really appreciate you sharing that!
Reply from Lopay
That means a lot, Nabeel - thank you! Really glad you'd recommend us. We'll keep working hard to make sure the service stays just as good.
I love using my Lopay app to collect…
I love using my Lopay app to collect payment as I can have the money transferred straight to my bank account in seconds and I also have the option of automatic payment set to my own threshold. It’s much more dependable than collecting payment on the wee white devices most people use. Lopay gets 5 stars from me.
April 26, 2026
Unprompted review
Reply from Lopay
Thank you, Margaret - 5 stars means a lot! Really glad the instant transfers and automatic payment threshold are working so well for you. We'll keep doing our best to stay your most dependable option!
Reply from Lopay
Love to hear it, Sam! Quick and easy is exactly what taking payments should feel like. Thanks for taking the time to share your experience!
Reply from Lopay
Thanks Karolina! We'd love to hear more if there's anything that hasn't quite hit the mark - drop us a message, or email us on support@lopay.com, and we'll get it sorted.
Easy
Easy, straight forward, to the point.
Card machine and app have never let me down.
April 25, 2026
Unprompted review
Reply from Lopay
Thanks Paul! Reliable and straightforward is exactly what we aim for. Really glad the card machine and app have been doing their job without any fuss.
excellent customer service
excellent customer service, excellent service overall and great fees.
April 16, 2026
Reply from Lopay
Thank you so much for your kind words! I will be sure to pass this on to the Support Team - it's also great to hear that the service is working for you overall!
Reply from Lopay
Thank you, Ian! So glad to hear that Lopay is working well for you, we truly appreciate the support!
Everything made simple.For me in my…
Everything made simple.For me in my line of work it's great to be able to use my phone for paying and taking payments. The app is excellent also.
April 23, 2026
Unprompted review
Reply from Lopay
Thank you for the lovely review, Dermot! We're glad to hear that you are finding Lopay easy to use - it is exactly what we aim for. Your support and kind words mean a lot to us!
Easy to use
Easy to use, Payment paid into my bank account without fail. Has never failed me....very low fee's compares to others. Happy to continue to use !
April 22, 2026
Unprompted review
Reply from Lopay
Thank you so much! It's great to hear that Lopay is working so well for you, and that our fees are the lowest around. If you ever need anything, please don't hesitate to reach out - we truly appreciate your support!
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