Lopay Reviews 2,335

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, finding the payment process straightforward and the app user-friendly. Many highlight the low fees and excellent value for money, often noting significant savings compared to other services. The efficiency of payment processing and quick payouts into bank accounts are also frequently commended. However, some customers also noted occasional issues with the card reader's connection to devices or the time it takes for updates. A few people mentioned that the customer payment unit could be improved, citing small buttons and color scheme as potential drawbacks.

What people talk about most

Payment

Users describe positive interactions with payment, highlighting the ease of use for taking payments and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and setup... See more

Price

People report positive experiences with price, consistently highlighting the low and competitive fees. Many... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and very... See more

Application

Clients share positive opinions on the app, highlighting its ease of use, reliability, and various features.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more

Company replied

Rated 5 out of 5 stars

Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more

Company replied

Rated 5 out of 5 stars

Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more

Company replied

Rated 5 out of 5 stars

I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more

Company replied


Company details

  1. Payment Service
  2. Business to Business Service
  3. Card Processing Service
  4. Cashback Provider
  5. Eftpos Equipment Supplier

About Lopay

Written by the company

Boost your business with Lopay

From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.

GO to Lopay.com

Take payments your way

For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.

Payment Methods

Instant payouts and free processing rewards!

Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!

Learn More

Rapid onboarding

Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.

Contact Us

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to use

Easy to use, quick payment options and low rates

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Donna! Easy to use, quick payments and low rates - that's exactly what we set out to deliver. Really glad it's all working well for you!

Rated 5 out of 5 stars

Love the weekly deposit on a…

Love the weekly deposit on a Thursday.Other card reader companies pay in dribs and drabs which makes tracking your money awkward.competitive commission also.

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thanks Dave! Knowing exactly when your money lands makes a real difference to managing your finances, so we're glad the weekly Thursday payout works so well for you. Great to hear the commission is hitting the mark too!

Rated 5 out of 5 stars

Lopay is amazing

Lopay is amazing , instant payment if needed , low processing fees

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Amazing to hear, Dave - thank you! Instant payouts and low processing fees are two things we're really proud of, so glad they're making a real difference for you!

Rated 5 out of 5 stars

Lopay is quick to set up

Lopay is quick to set up, and very easy to use.

May 2, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's great to hear, Roy! Quick to set up and easy to use is exactly what we aim for. Thanks for taking the time to leave a review!

Rated 4 out of 5 stars

Payment unit needs improvement.

System and payment schedule fine. The only drawback is the customer payment unit. Buttons are too small and colour sche
Me could be improved to provide clarity to those without perfect vision .

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thanks for the honest feedback! The points on button size and colour contrast are really useful - we'll make sure they reach the right team. Glad the payments and schedule are working well for you.

Rated 5 out of 5 stars

Brilliant

Brilliant, competitive & sharp on responses with any problems

Can’t fault Lopay!

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Can't fault that feedback, Liam - thank you! We really pride ourselves on being quick to help when problems arise, so it's great to hear that's coming through. We appreciate the support!

Rated 5 out of 5 stars

fantastic best in the game

fantastic best in the game

April 2, 2026
Unprompted review
Lopay logo

Reply from Lopay

Best in the game - we'll take that, Junz! Thank you so much, it really means a lot to the whole team!

Rated 5 out of 5 stars

Easy to set up and use

Really easy and quick to set and use , hassle free cards payments for my business .I take payments via my phone so didn't even need a card machine

March 1, 2026
Unprompted review
Lopay logo

Reply from Lopay

Love this, Josie! Taking hassle-free payments straight from your phone without needing a card machine is exactly what Lopay is great for. So glad it's working well for your business!

Rated 5 out of 5 stars

The lowest card fees I've found

The lowest card fees I've found, easy to use

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's exactly what we strive for, Lily - low fees and a simple experience! Really glad you found us and thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Really happy with low pay

Really happy with low pay, so easy to use.great app and card payment terminal. No fees just a small one off payment for card terminal and the virtual card makes payments straight forward. Would happily recommend low pay.

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Neil! We love that the virtual card and simple pricing are making payments straightforward for you. Your recommendation really means a lot to us!

Rated 5 out of 5 stars

Great machine

Great machine, very fast transactions. Tip feature is great, back up is also top notch.

May 6, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thanks Matt! Fast transactions, the tip feature and solid support are things we're really proud of, so it's great to hear they're all landing well for you. We appreciate you taking the time to share this!

Rated 5 out of 5 stars

Love it

Love it! Easy to set up and low card fees!

April 28, 2026
Lopay logo

Reply from Lopay

Love the enthusiasm, Jo - thank you! Great to hear setup was smooth and the low fees are making a difference. We really appreciate the kind words!

Rated 4 out of 5 stars

Simple to use and quick payouts

Simple to use and quick payouts. Just struggled with my phone signal in places but otherwise it's great.

April 28, 2026
Lopay logo

Reply from Lopay

Thanks, Louise - really glad the payouts are hitting the mark! Signal can be tricky in some spots, but our team is always working to improve things. Great to have you with us!

Rated 5 out of 5 stars

Very good service

Very good service

May 3, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Catalin! Really glad you're happy with the service. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Great and easy to work

Great and easy to work

May 2, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's exactly what we aim for - simple and reliable! Thanks so much for taking the time to leave a review, it really means a lot to us.

Rated 5 out of 5 stars

Easy to use

Easy to use, great features and best rates for small hand held mobile payments

May 1, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Natalya! We built Lopay with small businesses in mind, so it's brilliant to hear the features and rates are working well for you on the go. We really appreciate the kind words!

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