Lopay Reviews 2,340

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,345 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for both the payment system and the accompanying app, highlighting its simplicity and user-friendliness. Many appreciate the low and transparent fees, finding them significantly more favorable compared to competitors, and value the efficient processing of payments into their bank accounts. However, some people were dissatisfied with specific issues, such as occasional difficulties with the app updating or connecting to devices. A few other people also felt that the customer payment unit could be improved due to small buttons and color scheme, and there were isolated reports of delayed payouts and requests for extensive documentation.

What people talk about most

Payment

Consumers find payment to be a positive experience, highlighting the ease of use, quick processing, and... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the system's ease of use... See more

Price

Customers had positive experiences with price, consistently praising the low and reasonable fees. Many... See more

Service

People report positive experiences with service. Customers consistently praise the reliable and excellent... See more

Application

Reviewers mention positive feedback about the app, highlighting its ease of use and setup. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more

Company replied

Rated 5 out of 5 stars

Lo Pay is really easy to use. If there is anything you are struggling with, they have customer care fill into their app and you can just ask for the help you need! I have used other cards payment mach... See more

Company replied

Rated 5 out of 5 stars

Lopay is fast, reliable, low commissions, great customer support. The app is easy. I like that you have multiple ways of collecting payments: with your phone or your terminal. Really nice

Company replied

Rated 5 out of 5 stars

Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more

Company replied


Company details

  1. Payment Service
  2. Business to Business Service
  3. Card Processing Service
  4. Cashback Provider
  5. Eftpos Equipment Supplier

About Lopay

Written by the company

Boost your business with Lopay

From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.

GO to Lopay.com

Take payments your way

For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.

Payment Methods

Instant payouts and free processing rewards!

Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!

Learn More

Rapid onboarding

Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.

Contact Us

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Love it

Love it! Easy to set up and low card fees!

April 28, 2026
Lopay logo

Reply from Lopay

Love the enthusiasm, Jo - thank you! Great to hear setup was smooth and the low fees are making a difference. We really appreciate the kind words!

Rated 4 out of 5 stars

Simple to use and quick payouts

Simple to use and quick payouts. Just struggled with my phone signal in places but otherwise it's great.

April 28, 2026
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Reply from Lopay

Thanks, Louise - really glad the payouts are hitting the mark! Signal can be tricky in some spots, but our team is always working to improve things. Great to have you with us!

Rated 5 out of 5 stars

Very good service

Very good service

May 3, 2026
Unprompted review
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Reply from Lopay

Thank you, Catalin! Really glad you're happy with the service. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Great and easy to work

Great and easy to work

May 2, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's exactly what we aim for - simple and reliable! Thanks so much for taking the time to leave a review, it really means a lot to us.

Rated 5 out of 5 stars

Easy to use

Easy to use, great features and best rates for small hand held mobile payments

May 1, 2026
Unprompted review
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Reply from Lopay

Thank you, Natalya! We built Lopay with small businesses in mind, so it's brilliant to hear the features and rates are working well for you on the go. We really appreciate the kind words!

Rated 5 out of 5 stars

Easy to use software with cheap rates

Easy to use software with cheap rates. Payouts easy to receive and you can even choose the frequency!

April 30, 2026
Unprompted review
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Reply from Lopay

Thanks Mikey! Flexible payout frequency is one of our favourite features, so great to hear it's useful for you. Really glad the rates and software are hitting the mark too!

Rated 5 out of 5 stars

Very reliable and great price

Found it very reliable. If I have ever had a problem it was sorted out quickly over the phone with patient staff as I’m not great at tech! Would highly recommend this to be one of the best card machines and probably the cheapest too

April 23, 2026
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Reply from Lopay

Thank you so much for this lovely review! We're really proud of our support team, and it's wonderful to hear they made things easy for you over the phone. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I happy with my card machine

I happy with my card machine

April 30, 2026
Lopay logo

Reply from Lopay

That's great to hear, Mohbubur! We're really glad your card machine is working well for you. Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Easy, flexible and convenient

I have not had a card payment system and was recommended Lopay. So far its been really good, easy to set up and the different options to take payments is also really useful. Fees are low also which is great.

April 30, 2026
Unprompted review
Lopay logo

Reply from Lopay

Welcome to card payments, Stacey - so glad Lopay was recommended to you! It's great to hear that setup was easy and that the flexible payment options and low fees are already making a difference. Thanks for sharing your experience!

Rated 5 out of 5 stars

Easy sign up and transactions

Easy sign up and transactions

April 30, 2025
Unprompted review
Lopay logo

Reply from Lopay

Thanks so much, Andi! We worked hard to make sign-up and taking payments as simple as possible, so it's great to hear it's landing that way. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Quick and easy to use

April 30, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Arsal! Quick and easy is exactly what taking payments should be. Really glad Lopay delivers that for you!

Rated 5 out of 5 stars

Great

Great, easy to use. Low fees, perfect for our small business.

April 30, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Sam! Easy to use and low fees - just what small businesses deserve. Really pleased Lopay is a good fit for yours!

Rated 5 out of 5 stars

It’s a fab company that makes taking…

It’s a fab company that makes taking payment so easy to run my self employed business.

April 30, 2026
Unprompted review
Lopay logo

Reply from Lopay

That means a lot, Richard - making payments simple for self-employed people is exactly why we built Lopay. Really glad it's working well for your business!

Rated 5 out of 5 stars

Great rate and services

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thank you, Syed! Great rates and great service - we're really glad Lopay is hitting the mark for you.

Rated 5 out of 5 stars

always great

always great - does exactly what i want

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's all we ever want to hear, Paul - does exactly what you need, every time. Thank you!

Rated 5 out of 5 stars

Low fees and instant payout whats not…

Low fees and instant payout whats not to like

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

Our thoughts exactly! Low fees and instant payout - we think that's a pretty hard combination to beat. Thanks so much for the kind words!

Rated 5 out of 5 stars

Never had an issues with Lopay

Never had an issues with Lopay, easy to use and good rates

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

That's wonderful to hear, Megan - no issues, easy to use, and good rates is exactly what we're here for. Thank you for taking the time to share!

Rated 5 out of 5 stars

Very happy

Very happy with lopay, machine works as it should, rates are good, customer service really good too, had a problem with reader connecting to my phone and they sent a new reader out within 24h

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thanks, Jonathan! We're really pleased we could get a new reader out to you so quickly. Great to know everything is running smoothly now!

Rated 5 out of 5 stars

Low cost

Low cost - works on my iphone - efficient and effective.

April 29, 2026
Unprompted review
Lopay logo

Reply from Lopay

Thanks, Nigel! Low cost, works on your iPhone, and gets the job done - that's exactly what we aim for. Really glad Lopay is working well for you!

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