I discovered you guys through an internet search, I later read the reviews , check out your instagram and Tik Tok before making my purchase. I am thoroughly impressed with all the products I received... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy t... See more
Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more
Received my Egyptian chain and white bead necklace and bracelet and absolutely love them, they look lovely on my skin.
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products and service!
July 9, 2026
Unprompted review
Advertisement
Great selection better quality
Picking out the pieces was very straight forward and the information provided led to my purchase. Once it arrived it was packaged great individual bags for each piece is a real game changer
July 8, 2026
Unprompted review
Great product
Absolutely made up with this product, very smart looking chain and great service would definitely be buying again
July 9, 2026
Unprompted review
Great quality materials
Great quality materials, fast shipping and good packaging!!
July 9, 2026
Unprompted review
Advertisement
#1 best jewelry seller
i really like the jewerly, it is cheap and has really good quality
July 9, 2026
Unprompted review
I recently discovered this jewelry…
I recently discovered this jewelry company, and I decided to give it a try. And I'm very happy that I did!. I love the quality of the products and the assortment they offer—minimalistic style. My items arrived as scheduled and were nicely packed.
June 21, 2026
Unprompted review
Nice quality and details
July 9, 2026
Unprompted review
Advertisement
Great selection and price
I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy to navigate and has great options to consider - no matter what you are looking for, they probably have it. The quality is great for the price and the items looks more expensive than they are. Also, the delivery is quite quick.
July 6, 2026
Unprompted review
Really good quality
July 8, 2026
Unprompted review
Looks good and easy delivery.
July 8, 2026
Unprompted review
Love the product received
Love the product received - exactly as expected and sits well
July 2, 2026
Unprompted review
Advertisement
Duped on FB took forever to arrive and…
Duped on FB took forever to arrive and the thing is tacky rubbish and absolutely TINY.
LUCKY IF THE BRACELET FITS A 5 YEAR OLD CHILD LET ALONE A MAN
TRASH, bunch of scammers
AI response..pathetic easy to search using my name...in other words WE DONT CARE Order #55853
July 7, 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Aron,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with your experience.
We understand how frustrating it is when a product doesn’t meet your expectations, particularly regarding the size and overall quality.
We’d like to clarify that our product photos and descriptions are intended to accurately represent each item, and the dimensions of our bracelets are clearly listed on the product pages. Many of our designs also include extension chains to provide additional adjustability where applicable.
We also offer returns, exchanges, and a 60-day warranty for eligible manufacturing defects, all of which are outlined on our website.
Unfortunately, we haven’t been able to locate an order or previous correspondence under the name shown on this review. Please send us a direct message with your order number or the email address used at checkout so we can review your case and see what we can do to help.
We genuinely appreciate your feedback and would welcome the opportunity to resolve this with you.
Kind regards,
Lost Gen Club Customer Support.
Good quality
My order came in good time and I’m very impressed with the products. I will enjoy wearing them.
July 8, 2026
Unprompted review
Took forever to arrive and it's awful…
Took forever to arrive and it's awful tiny in fact ..
Would not recommend these people. Rubbish and tacky
July 7, 2026
Unprompted review
Reply from LOST GEN CLUB
Hi Pat,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
We understand how disappointing it can be when an order takes longer than expected to arrive and the product isn't the size or quality you were hoping for.
We’d like to mention that the dimensions of each item, along with detailed product descriptions and photos, are clearly provided on our website to help customers make an informed choice before purchasing. We also offer returns, exchanges, and a 60-day warranty for eligible manufacturing defects, as outlined in our policies.
Unfortunately, we haven’t been able to locate an order or any previous communication under the name shown on this review. Please send us a direct message with your order number or the email address used at checkout so we can look into your case and see how we can help.
We appreciate your feedback and hope to have the opportunity to assist you.
Kind regards,
Lost Gen Club Customer Support.
Excellent service very pleased with…
Excellent service very pleased with design would order more jewelry.
July 7, 2026
Unprompted review
Advertisement
Perfecttt all the things was beautiful…
Perfecttt all the things was beautiful and i love them the products are amazing
July 7, 2026
Unprompted review
Great experience
Great experience! I made a mistake with my order, and the customer service was very helpful and fixed it quickly. The necklaces are of great quality and feel well made. Very happy with my purchase!
July 7, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.