I enjoy lots of the games where I also won points, cash credits or cash. I already had few cash withdrawals (highest was £200.00) and yesterday my cash out of £26 was approved and it's now in my paypa... See more
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Review summary
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What people talk about most
Reviews shaping this summary
It a very good gambling site whit a good game the payment not immediate but guaranted
EDIT .. I have since received a refund as goodwill. Joined via cashback.co.uk it stated an offer if you stay for one week. Lottosocial took another payment despite all attempts to cancel. The site... See more
Company replied
Platform is well aligned for easier placing bettings.
Company replied
Company details
Written by the company
Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.
Contact info
United Kingdom
- service@lottosocial.com
- lottosocial.com
4.1
Great
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Allways was perfect !
May 22, 2026
Unprompted review
Good for the value let u know more when…
Good for the value let u know more when I win it tonight ty
May 22, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad you think it’s good value 🎉🎟️🍀
Fingers crossed for you tonight — we hope you get a win to share soon 🤞✨
Thanks again, and we look forward to hearing how you get on 👍
Best Regards,
Alex
Good and easy to use.
May 22, 2026
Unprompted review
Very interesting its just the page is…
Very interesting its just the page is so slow like crazy...its fine tho
May 22, 2026
Unprompted review
I want to cancel any money being taken…
I want to cancel any money being taken from my bank and I'm not sure this has happened,
May 22, 2026
Unprompted review
Reply from Lotto Social
Afternoon Margaret, thank you for your feedback 😊
We understand your concern and we’re sorry for any uncertainty around whether the cancellation has been completed.
Subscriptions and syndicates are designed to provide ongoing entries and chances to win 🎟️🍀, but users should always be able to manage or stop them when they choose.
Please respond to our information request so we can check your account directly, confirm whether any active payments remain, and help ensure everything is fully cancelled for you 👍
Best Regards,
Alex
Great games 😎
May 21, 2026
Unprompted review
Great game kills time u make money what…
Great game kills time u make money what else can I say… Australian player also. 🇦🇺:))
May 22, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your awesome feedback 😊
We’re really happy to hear you’re enjoying the games, having fun, and finding it a great way to pass the time 🎉🎮🎟️🍀
And a big hello to one of our Australian players too 🇦🇺🙌
Thanks again for your support, and we’re wishing you lots of luck in your next games and draws 🤞✨
Alex
Awful company with scam companys…
Awful company with scam companys attached to it!! Between my fake £1 syndicate strip that turned into £6 then was taken over to a scam page to unsubscribe (easy cancellation) charged me £59 to unsubscribe when I could if done it for free! Avoid at all costs!! Over £60 and not even seen a game!!!
April 3, 2026
Unprompted review
Reply from Lotto Social
Hello Katie, thank you for your feedback 😊
We’re really sorry to hear about your experience and understand how frustrating this situation must feel.
To clarify, syndicate purchases and subscriptions are shown with full pricing and terms before confirmation 🎟️🍀. Cancellations should always be completed through official account settings or our official help page, and we do not charge users to unsubscribe.
If you were redirected to a different page requesting payment to cancel, that would not be part of the official cancellation process.
For cancelling your account or stopping any further payments, please use the official cancellation page here:
https://lottosocial.com/cancel-lotto-social/
Please respond to our information request so we can review your account and help ensure everything is fully resolved for you 👍
Best regards,
Alex
Great deals got to be init to win it
Great deals got to be init to win it
May 21, 2026
Unprompted review
Excellent service and excellent…
Excellent service and excellent customer service
May 21, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you so much for your wonderful feedback 😊
We’re delighted to hear you’ve had an excellent experience with both our service and customer support 🎉👍
Providing helpful, friendly assistance and a great overall experience is very important to us 🎟️🍀✨
Thanks again for your support, and we wish you the very best of luck in your next games and draws 🤞
Alex
ease of use and good interface plus…
ease of use and good interface plus lots of fun and chance to win
May 20, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you’re enjoying the ease of use, the interface, and the fun experience overall 🎉🎮🎟️🍀
It’s great to know you’re also enjoying the chance to win — that’s exactly what we aim to provide 👍✨
Thanks again for sharing, and best of luck in your next games and draws 🤞
BR,
Alex
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you find it easy to understand 🎉👍
Making things simple and clear is exactly what we aim for 🎟️🍀✨
Thanks again for sharing, and best of luck in your next games and draws 🤞
BR,
Alex
SCAM!!!
They bribe me to write reviews (I am supposed to get 1000 coins/review). They ask me for reviews and when I send a review nothing happens. Apparently I have to contact them, so I do that.
They tell me I'm "abusing the review function" when they are the ones asking me to write reviews. It's a scam. At Customer Service they told me I won't get coins for my latest reviews so I might just tell the truth.
May 20, 2026
Unprompted review
Reply from Lotto Social
Hi there, thank you for sharing your experience 😊
We’re sorry to hear about the frustration you’ve had around the review rewards.
To clarify, any promotional rewards (such as coins for leaving reviews) are typically subject to specific eligibility rules and verification checks. In some cases, rewards may not be issued if activity is flagged as outside the promotion’s terms (for example, repeated submissions or actions not meeting criteria) 👍
That said, we understand your concern about being asked to leave reviews and then not receiving the expected reward. If the process or communication around this felt unclear, that’s something we take seriously and would want to improve.
We also understand your frustration with how this was handled by support. If you’d like, we can ask the team to review your case again and confirm exactly why the rewards were not applied 🎟️🍀
Please respond to our information request so we can look into your account activity properly and clarify what happened in detail.
Best Regards,
Alex
I would leave 0 stars if Trustpilot…
I would leave 0 stars if Trustpilot allowed it.
I have been dealing with LottoSocial for the last few months and the customer service has been absolutely dreadful.
Since March, I have been unable to log into my account despite numerous attempts. Trying to get help was almost impossible — every email response simply sent me another login link to an account I could not access in the first place.
After endless emails back and forth with no actual solution, I eventually asked them to close/cancel my account because there was no point keeping it open if I could not log in. I also asked whether there were any remaining funds in the account, as I believed there probably were. I was assured there was nothing outstanding.
Despite the fact I closed/cancelled my account in March, I received an email on the 16th May, from LottoSocial saying:
“Use your £9.36 Credit to get EuroMillions Lines – No Additional Payment Required.”
So clearly there WAS still money/credit on the account.
I contacted them again and, yet again, received the same useless automated-style response with a login link to the closed account I no longer have access to. After chasing them again for a response, I was finally told:
“There’s no cash in your account as my colleague earlier mentioned. There’s £9.36 credit which can be used to purchase more tickets or play games. Credit cannot be withdrawn as cash. Unfortunately this information is in our Terms and Conditions.”
So despite previously being told there was nothing left on the account, there was still credit there all along.
Terrible communication, unhelpful customer service, and an incredibly frustrating experience from start to finish. I would strongly advise others to think carefully before using LottoSocial.
May 20, 2026
Unprompted review
Reply from Lotto Social
Hello Beverly, thank you for your detailed feedback 😊
We’re sorry to hear about the frustration you’ve experienced with account access, cancellation, and the confusion around remaining credit. We understand how unhelpful it must have been to receive repeated login links without being able to access the account properly.
To clarify, even when an account is closed or access is restricted, any remaining credit may still exist in the system, this is non-withdrawable and only usable for games or tickets as per the terms. That said, this should have been communicated more clearly and consistently, and we’re sorry that it wasn’t in your case 🎟️🍀
If you’d like this reviewed again, please respond to our information request and we can escalate it for a full check of your account history and communications 👍
Alex
Reply from Lotto Social
Hi there, thank you for your feedback 😊
We’re really glad to hear you find the platform easy to use and not pressuring to purchase 🎉👍
Keeping the experience simple, transparent, and comfortable for users is something we take seriously 🎟️🍀✨
Thanks again for sharing, and best of luck in your next games and draws 🤞
BR,
Alex
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